Car Spa Detailing Center

Did a fantastic job on my wife’s car and then followed that up by doing a better job on my Mustang! Easy to set up an appointment and professional through and through. I highly recommend !

We love coming here to shop and have our vehicle sparkling clean when we are done! They always fit us in and are super friendly. Not to mention, we have a little one so our car can get messy and it looks like new once they get a hold of it.

My white car was parked in a garage and rust from above got onto the hood and settled there. I stopped by this detailer to see if I could get just the hood cleaned before the stain ruined the paint. The owner was booked with customers (it was already later in the afternoon) but he could not have been more gracious, and had me pull the car around and he took car of the staining on the spot! Very nice experience. I will take my car back here for a full detail.

I have a luxury car and was concerned about the type of products that would be used, etc. Bruce at Car Spa did an excellent job of washing and detailing my vehicle. I had some parking stickers on the window that I had been unsuccessful in removing and he took care of them as requested. Additionally he came across a markasite necklace that I had forgotten I had. I would highly recommend Car Spa.

Bait and Switch! I was quoted approx 85% less than the actual price they wanted to charge me upon arrival. I called for quote and to make an appointment for the car interior detailing. They quoted me $ 150 for the job minus the 10% — both price and discount as advertised on their website — so my cost was supposed to be approx $ 135. After scheduling me, and right before hanging up the man on the phone (supposedly owner of the business as I found out later) mentioned that upon arrival it could be a bit less or a bit more to do the job. What he did not mention is that it can be a whole 85% more!!! I needed to have the car detail done that day because I was selling my car the next day. I had already taken my time off work, with no time to go elsewhere. Despite, this was so outrageous that I decided to leave and just do the best I can cleaning myself. I would not recommend anyone a business with such poor business practices.

Got my car detailed here and was told by the owner that I needed 3 coats of wax. They charged me 400 dollars, and they missed spots in my car and streaks on my windows. Will never go back here.

The worst customer service ever! Avoid this place like the plague. First I made a reservation on line with promise that I would receive a confirmation email. That didn’t happen, so I called. The man on the phone assured me that I did have a reservation, but when I got there I apparently did not have one. They did take me after badgering me to get the higher cost cleaning which I told the man numerous times I did not want or need. Then I was assured that my car would be ready in two hours and they would call me when it was done. No one called. After three hours I went to retrieve my car. They couldn’t care less about their customers and frankly I will never go back ! Sometimes convenience is not worth the aggravation.

Had my car detailed recently here while shopping at the mall. Gabriel helped squeeze me in between people, yet clearly took his time with the interior and exterior of my car. It was extremely convenient to have it done while I was running errands at the mall rather than sitting in a waiting room. They gave me a good price and I will definitely return again soon!

It’s a good car wash and detailing place. Prices are fairly reasonable and service people are friendly. Explained clearly what services they provide what my car needed. Since its a hand wash place I don’t need to worry about the hairline scratches by machine wash.

Excellent service done for my car interior wash at reasonable price, gr8 job done Joe and team, keep up the good work!

Great service. The team here always does a great job cleaning and detailing. I am very picking about my car being clean and they have delivered every time. I recommend getting your car done here.

This was a great experience. Full detail on my 5 series BMW, which I am very particular about. The owner explained every step of what they would do to detail my car. He also listened to my concerns and delivered far above my expectations. Highly recommend using Car Spa services. It is super convenient as you can leave your car while you shop at the mall or work at the mall. Lots of packages to choose from as well so there is something for every one. Really quality work!

I have actually been here before and had a great transaction. The first time, I walked in with no appointment, it was fast and they did a good job. Which is why I was so surprised the second time around…
I made an appointment and showed up — the man walked over my car to inspect it and was very rude. He told me that because I had a third row in my SUV, it was automatically 50% more. I half joked with him that my third row is a waste and that it couldn’t fit a baby doll (it’s an ’07 highlander — most of them don’t have the third row for that reason). But he didn’t budge, or smile, or stop being rude. He seemed mad to have to talk to me.
So I left, and was called to say it was done about 3 hours later. I consider the work done to be an interior cleaning — they vacuumed/​shampooed the carpets and wiped down the dash. When I pay $ 200 for a detail, i expect them to do the details — in the air vents, cleaning the sees of the seats, etc. It was the way that i would clean my car on a Sunday. I am not impressed and certainly will not pay that much money for a mediocre clean and rude customer service again.

I wasn’t going to write a negative review for this company. Didn’t want to waste my time warning people against using them, but I left my windows closed one week after my carpets were cleaned and there was dried shampoo on the carpet.
Bottom line, find someplace else.

My car is clean looking… but has the weirdest smell… sort of a rotten fruit/​bad banana smell. Probably won’t use them again.

Took my car in for an interior detail. They did an amazing job on the detail.
BUT IT TOOK 5 HOURS. I made an appointment and they confirmed that appointment via email. I brought the car in on time. 5 hours later they called me to say it was done. Yes, their disclaimer says it could take 3 hours, which is ridiculous, but 5 hours is unacceptable.
I was just never going to go back but here comes the kicker that has driven me to Unilocal: I received the email receipt and at the bottom it says «FUCK OFF». No joke. Just don’t waste your time here, there are other places to get your car detailed and/​or washed.

I bought a groupon earlier in the year for their car detail special. Unfortunately we when tried to schedule an appointment for our detail, they said they were booked solid for a couple months. I wasn’t surprised because the groupon deal was hard to pass up and I was sure plenty of people bought this deal.
We finally were able to book our appointment a month ahead of time. After reading all the reviews I got a little worried. I guess I’m one of the lucky ones because we had no problem at all. We found the car spa easily. There’s signs inside the garage that lead you there.
We dropped off the car and gave them our groupon. He told us it would take about 4 hours. We already knew this from the confirmation they sent us. We planned to walk to Framingham theater and catch a movie to waste time. After the movie, about 2 hours later, they called us saying the car was ready! WOOHOO! Now, since they did say it could take 4 hours and it only took 2 hours. We were a little weary.
But, the car looked great!!! It didn’t smell too strong. everything was cleaned and shiny! We were definitely pleased. We did notice they didn’t clean the inside mirrors. but that was the only thing we found untouched.
Don’t be afraid to give them a shot. We would return again if it’s wasn’t so far from us.

I usually detail cars myself but the weather was getting cold and I had to put my car away for the winter so I ended up using a Groupon to get my car detailed here. They did an ok job… I get a better shine using off the shelf California Gold’s 3 stage cleaner/​sealer and wax. I didn’t care too much since the Groupon was cheap… you get what you pay for.
The reason for the one star was my car has a Clear Bra to protect the front end, bumper, and mirrors. Whatever product they used, it left a very dull haze on the clear bra. I tried to buff it out once I got home but when I looked more closely, it was all scratched up. I guess whoever detailed the car used a mild abrasive on the clear bra. Not a huge deal since the Clear Bra is easily replaceable but an amateur detailer like me knows to only use non abrasive carnauba wax on clear bras. I figure «pros» should also know. I figured wrong. :(

Very unscrupulous owner. We bought a groupon, made an appointment, and made to 30 minute drive there, with a friend following me to give me a ride back.
The car was a 2011 model mini cooper with 3,900 miles, and the owner, a brazilian speaking fellow, saw it and immediately tried to upsell. «aww, this is too dirty, we need to charge at least $ 50 extra».
Anyhow, he went on to tell me how he only gets $ 30 from the groupon, and he «can’t clean a car for $ 30», complaining how groupon takes all the money, etc., etc.
He even suggested I go clean my car and bring it back to him. I reminded him I wouldn’t need to bring him the car, if it was already cleaned. My logic was lost on him. He was committed to the bait and switch.
I know what dirty cars look like, this was not a pet hair laced, baby food caked, mess of a car. Its less than 10 months old and I use it alone, don’t eat it the car, don’t smoke, am a professional that doesn’t haul building materials (its a mini cooper, don’t forget).
What a terrible waste of time.

I purchased a group on for a car detail with them and I am so happy I did!
They did a great job, on the interior and believe me they had their work cut out for them! The car came back smelling and looking wonderful!
I was pretty happy with the exterior. They did charge me an additional $ 20.00 to take off the tree sap, but they informed me of this ahead of time. There were no other additional costs or surprises. They were also super friendly!
Coming from someone with zero car knowledge, whose car generally looks like dunkin donuts trash can… I consider this money well spent!