Warden Construction

He has now worked on three projects for me and I have referred Ry to another person who gave him a rave review. Very satisfied and extremely happy with the costs, especially after getting really high quotes from other contractors. Some of the other contractors treated me like I was a dumb female when I would ask specific questions. Ry was always courteous and answered in a straight forward no bullshit way.

We needed to redirect a sewer line in our back yard. We got an astronomical quote from a sewer company, so we called another company, for a second quote. They referred us to Warden Construction.
Ry from Warden Construction assessed the situation, explained what needs to be done and gave us a much lower quote. He applied for the city permit, so we didn’t need to deal with that. He was aware of all the city codes related to sewer pipe redirection. He did everything up to code, and scheduled an inspection. The city representative came to inspect his work, and gave her ok. Overall, scheduling, solving the problem and processing payment was a breeze. He is very pleasant and easy going.
One more thing we like about him is that he doesn’t try to milk customers for work or money. There were a few unrelated plumbing things he thought we could fix on your own, and he gave us some tips.
If we have another outdoor plumbing problem, he is the first guy we will call.

I’ve got an update on what has become the ongoing Warden Construction drama.
First off, I’d really like to clarify a few points out of my last review. While he did in fact never contact me after the assessment, he was not the one that asked my roommate about my money situation. He came on site with another contractor, thinking they’d do the job together, and the OTHER contractor was the one asking about my finances, not Ry. I was not immediately aware of this, as I wasn’t home at the time of the assessment, but after speaking with Ry and my roommate, I was able to clear that up. My apologies to anyone involved, it truly was a misunderstanding. Ry has assured me that he does not associate with this other contractor anymore and was very upset with his behavior.
WITH THAT SAID, I still will never, ever, ever, do business with Ry. Why? Because he’s now been contacting me on a very regular basis since I posted my negative review 2 months ago. He never contacted me after the assessment, despite my phone calls and emails, but since posting my negative review he has called my phone, sent me emails and sent me Unilocal messages, asking me to remove my review. Here’s my favorite part: when he calls me, he calls, hangs up, calls back, hangs up, calls back, hangs up. Well, you get the picture. Finally, one day, I answered (it was an unknown number, so I didn’t answer the first few times he called), and he apologized for his behavior, we straightened out the details of what actually happened, and I agreed to remove the part of my review in which I said he was asking about my finances. Since then, he’s continued to call on a daily basis, email and Unilocal message me asking me to remove the review.
I’ve reported his behavior to the Unilocal team, blocked his phone number from my phone and have all emails from him routing to the trash. I understand the business owner’s desire to have a reputable standing on Unilocal and the internet in general, but this guy is seriously going about it the wrong way. You cannot harass, guilt, or bully people into removing their reviews.
So will I ever work with Warden Construction? Not unless they’re they only choice I have. Will everyone have the same really horrible experience as me? Probably not. I eagerly encourage anyone else out there with positive things to say about this company to do so.
Editing to address owner comment: I clarified the «untrue» parts of my previous post, as I had no idea what the ‘real’ story was since you never actually bothered to tell me after it all happened. All the parts I’ve covered in THIS review and my previous review regarding your attentiveness and customer communication are not fabricated. I have email and phone records to prove you never responded to me until after I posted my Unilocal review, as well as to prove that you have been borderline harassing me for nearly two months. I’m not here to torpedo your business, but consumers have a right to be informed of your business practices, that’s what Unilocal is all about.

Ry Warden is excellent (honest, hard working, a real pleasure). I had a leak in my water line somewhere between the house and the water main on the street. Other contractors were going to dig up the entire line and replace for $ 1500. Ry came in with his trenchless technology, put in a new line in under 5 hrs, and didn’t tear up my yard. You can’t even tell he was there. And the cost was well below the other quotes. I wouldn’t hesitate to use him again. Oh, he also used top quality line, valves, etc. Much higher quality that what was there originally. You won’t be disappointed if you have Ry do work for you. Top notch.