Ordered a bicerin. Hot chocolate was cold with cream poured in, instead of on top, making the whole drink room temperature. Espresso component was also incredibly gritty. Let the counter know the hot chocolate must have been cold and that the drink had espresso grits in it, and they told me the drink is always served like that… so don’t order a bicerin here! I figured that since it’s Lavazza in Eataly, there would be a bit more authenticity and care. Not the case, and undrinkable!
Sean C.
Tu valoración: 5 Indianapolis, IN
love it. one of the best places to drink coffee.
Crystal P.
Tu valoración: 4 Mineola, NY
had to try the hot chocolate here since well why not? it was warm out(at least for us) the other night so we stopped in here on the way back to our hotel. the hot chocolate wasn’t bad, it just seemed too bitter tasting for me… I love a thick hot chocolate but maybe it would have been to just sip it instead of walking around drinking it? who knows but either way it wasn’t my favorite. I liked Mariebelle way more(thick delicious hot cocoa)
Shira Y.
Tu valoración: 5 Centennial, CO
Absolutely delicious coffees and other treats. Lavazza coffee is amazing. The hot chocolate is divine — it is thick creamy European style hot chocolate! It’s tough to get a seat though in this busy little café.
Khue T.
Tu valoración: 5 Providence, RI
I got a hot chocolate with extra espresso shot for about $ 4. It’s more than worth it, this chocolate is the best I’ve ever had. Very rich, chocolatey, creamy and fairly sweet, this medium-sized cup(apparently as tiny as a tall Starbucks one) satisfied me more than any venti-sized hot chocolate anywhere else. The service was pretty good even though it was quite overwhelmingly crowded.
Pamela G.
Tu valoración: 4 New York, NY
Minus half star for allowing people who don’t buy food or drinks to take up seating with outside food, especially when all the seats are taken. The coffee beverages are really good. Some of the pastries are good, depends on your preferences. Love the tiramusu.
Jonathan A.
Tu valoración: 4 Long Island City, NY
Awesome awesome awesome coffee here. The real deal. Everytime I’m in the area and want a well crafted delicious coffee I come here. I hate having to deal with every European tourist coffee snob that comes here. But swallow your pride it’s worth it. Staff is friendly and it’s always busy. I’d skip the pastries.
Yuval D.
Tu valoración: 5 Manhattan, NY
Not only is the coffee here absolutely delicious, back, the staff and managers here make it an even more pleasant experience. I stop by here on most days and always leave happier. They take coffee beverages to a very classy and super delicious level.
Colton B.
Tu valoración: 2 Lexington, SC
Basically a tourist crowded, experience for a cup of coffee I could have grabbed from a local Holiday Inn. No thanks.
Kendra C.
Tu valoración: 4 Queens, NY
I Unilocaled«coffee» when I got off the 23rd street stop, even though my fave, Toby’s Estate was not too far away. It was here, or Starbucks. I’m glad I came here. While everyone was ordering affogatos and other fancy drinks, all I wanted was an iced coffee. It’s really frenetic in here. At one point, the baristas behind the counter amassed a pile of receipts. But, their attitudes and overall service made up for it, but not as much as how good the iced coffee was! Staple.
Selina I.
Tu valoración: 4 Randolph, NJ
Got two drinks from here — one iced and one hot. There are so many options to choose from its quite overwhelming. First off, it’s definitely overpriced($ 5 for a small ass cup), but it’s Lavazza and its located within Eataly so I’m not surprised. The iced mocha was HORRIBLE. so disgusting I couldn’t even get myself to take a second sip. but I also ordered the spumina and WOW. just WOW. the espresso was rich and intense and the hazelnut mousse was perfectly airy and creamy and tasted like Nutella infused whipped cream. I understand an iced mocha is not part of Italian espresso so I will look past the disgusting drink and just remember the flavor of the spumina. It has definitely found a place in my heart.
Chris H.
Tu valoración: 2 New York, NY
I stopped here once for the coffee. Although hot and fresh, it was as insipid as a cup of black tea. I drank a fourth of it and looked for a person on the sidewalk to hand it to. I couldn’t find anyone as I marched up Fifth Avenue so I ended up throwing most of it in the trash. I stopped somewhere much better to erase the disappointment and to move on with the day.
Robyn C.
Tu valoración: 1 San Francisco, CA
Terrible. Waited for 15 minutes and when I finally got my cappuccino it was luke warm and they said I would have to wait for them to redo it. At that point I was late given the long wait period for the first cappuccino. They also don’t have soy milk. What coffee shop in Manhattan doesn’t have soy milk in 2015? And finally — the Luke warm cappuccino was $ 6!
Real M.
Tu valoración: 4 New York, NY
Black coffee after eating greasy food? It soothed my insides and brought peace and comfort. Grab a cup and then run away from the Eataly madness; you don’t need the madness in your life.
Janice F.
Tu valoración: 4 Manhattan, NY
I thought this place seemed really cute on Unilocal.It has really good reviews! However, I didn’t know it was a part of Eataly, the huge consortium of all things Italian from pasta to seafood to gelato. So note that this is «Lavazza Café» as a part of Eataly — which means you might just get lost. So I am reviewing solely the gelato and panini portion of Eataly(to be quite honest it’s practically a superstore because its half restaurant/café and half groceries and produce!). My friend ordered their panini with prosciutto($ 8) which was actually pretty good! I opted for dessert — their Stracciachella(is that spelled correctly?!), which is a milk ice-cream with dark chocolate chips. Not that the«milk» really made a difference, it tasted more like vanilla to me, but I mean dairy is dairy. It was about $ 4 on a cone and $ 5 on a cup. Either way, it was super good and to be honest it’s a lot of ice cream. They have a seating area too, just where a lot of people sit. You might end up sharing with another person as each table could sit like 8 people. Either way, it’s a great place to just enjoy a little bit of Italian eatery. Also note that they have one bathroom and if you come into Lavazza, you’re going to have to go all the way back(and probably ask for directions once or twice).
Dan B.
Tu valoración: 4 Manhattan, NY
Awesome selection and the staff is excellent, quick and efficient. The downfall is that the line sometimes is out the door for coffee. I usually get the latte and a croissant with prosciutto to go..
Stephanie P.
Tu valoración: 4 Astoria, Queens, NY
I wandered in here yesterday and got the world’s most amazing hot chocolate(okay, okay — maybe not the world’s best, but it’s definitely right up there) all that was missing was booze, lol. My phone conked out earlier due to my photographing random plastic snowmen by Madison Square Park and unfortunately my battery gave up and I didn’t get to photograph this amazing thing — but that just means that I’ll have to go back. It was about $ 4 and change and served with a thick layer of cream, espresso(I think), whipped cream and chocolate shavings. It was expertly put together and although it was super busy — their staff was friendly, efficient and awesome. I’ll definitely be back and soon!
Sandy N.
Tu valoración: 5 Manhattan, NY
Everyone should try their hot chocolate. It’s thick and chocolatey. I promise you it’ll take you to chocolate heaven and back. And yes, with whipped cream. Don’t worry, the cold winter weather would burn all the calories you consume(at least that’s what I tell myself)
Helen T.
Tu valoración: 4 Seattle, WA
So uh… was I one of those people who thought that $ 4 would get me a drink. Like at least a 12oz coffee? Maybe I was still in my California mindset when I ordered what i did but I was a little shocked that I didn’t know it was an espresso. Well I’m more of a tea lover than a coffee lover anyways. However, the espresso was very rich and one of the better espresso’s I’ve had. Also, the people working at the registers were also friendly.
Fancypants X.
Tu valoración: 5 San Francisco, CA
5 stars for their neve sulla lava($ 4.25.) Thick hot chocolate topped with«cremespresso,» a smooth coffee sorbet, & finished off with a healthy dollop of rich whipped cream & chocolate shavings. Part drink, part dessert, all sweet & indulgent. Can’t even complain about the size(comes out to what? A dollar an ounce?!) because you only need a couple mouthfuls to obtain that all-day smile when a product is loaded with this much flavor & body.
Phil H.
Tu valoración: 3 New York, NY
If you are wandering around the Italian Disneyland that is Eataly the Lavazza Café located by the front entrance is a decent stop for coffee or cappuccino. Along with the delicious pastries and baked goods they offer here this can be a dangerous place for your waist line. Always seems crowded with all the hustle and bustle here. We had to do «the hover» and wait for a few people to leave before jumping into their seats at one of the tables. The staff are a bit slow in clearing the dirty stuff off the tables so I did it myself. Cappuccino’s were tasty with thick foam. The desserts we chose were of good quality, but be warned your surely pay for it. In fact, it seems most things here are a bit higher priced, but I guess it comes with the territory. It’s a nice stop for a change of pace, but nothing to make a habit of. So many other coffee and dessert places to hit up in the area or within a few minutes away.
Bill S.
Tu valoración: 5 Long Island, NY
How the heck do you say the name of this place? I say it like in Godfather 3, like Joey Zaza and not la-vaz-za. Regardless of how you say it, the coffee here is top notch. Its what I crave when I’m in the Flatiron. My kids like to order the Ciocolatta, I’m quick, I like to order a double espresso. Done and done.(And they give you a little cookie on the side) This is just a dangerous section of Eataly, There is gelato/ice cream, baked goods and chocolates, tons and tons of chocolate! Forget that«truck» outside parked across the street. I used to go there before this place opened. Come inside, its the real Italian coffee deal.