Il Gelato

So this place gets PACKED, as does all of Eataly, but just like the rest of the places here this spot is on point. If you come during off hours, you can get in and out and the staff seems to hook you up opposed to when the line is 25 deep and they’re scooping like crazy.
The prices are up there but it’s quality gelato… Smooth, silky, thick, and creamy. I’ve been here multiple times and have never had a flavor that didn’t make my eyes roll back in my head and lead me into some weird gelato induced trance.
My only issue is the pricing, it’s honestly a little higher than it should be… Don’t get me wrong, it’s high quality stuff and they can get away with it because of the location but it’s still costing them a star.

Banana stracciatella. 5 stars. Do yourself a favor and try it. If you’re indecisive, get a medium cup and they’ll give you a heaping amount of 2 flavors. It is something definitely worth waiting for in the jam packed line of tourists.
Been there 5 times and fully intend to go again soon before the city air gets colder than the ice cream

Went there with my kids. We tried th e vanilla, chocolate and pistachio, all tasted great. The place was packed but service was quick. Really nice and clean and has a lot more than ice cream. Wasn’t too expensive I think I paid around 15 $ for 3 ice creams o e of them was double. I want to go back!

The gelato is okay, but the service made it so much worse. The guy was incredibly rude and arbitrarily decided «no more samples for anyone» at 9:15 pm, when they close at 11. He messed up my sister’s order twice and got huffy when she asked him to fix it. He never once smiled and had an all around bad attitude. I understand that serving gelato isn’t the most exciting job in the world, but there is no reason to be inconsiderate to your customers.

You don’t need to travel to Italy to enjoy authentic gelato and sorbetto. Simply go to Il Gelato in Eataly in Chelsea. They feature a regular lineup of around a dozen flavors and also have a half dozen or so of more seasonal flavors. They’re open late until 11 pm and there is always a line but it moves very fast. More popular flavors often run out. Your choice of a cone or a dish. Believe it or not the cone is cheaper!

My girlfriends and I went this past Sunday after brunch. It was a very warm day, so the line for gelato was long but it was moving. Two of us had the pistachio and the other had the banana and stracciatella sorbet. Honestly, I’ve had gelato in Italy and this does not compare. Don’t get me wrong, it was still tasty but definitely not for the price they charge. But the banana and stracciatella was surprisingly good and definitely did not taste like a sorbet.

YAAAASS GELATO! My fav place in eataly. I came here 2 days in a row to get the sweet milk gelato. It was delish! The lady the first day gave me a huge scoop did not get so much the second day. Great way to end the day with some gelato. The cup and cone scoop size isn’t different but there is a $ 1 difference.

Loved this! Most airy, light gelato I’ve ever had. Shared a small with my friend, and it was a good size for us to both snack on. The texture of the gelato is like. eating a cloud, almost… or like a cold cloud. idk how to describe but it was really good *_​* Definitely try if you’re around, even though it’s a tad expensive! Service was alright (wasn’t horrible like the other reviews mentioned, but wasn’t great either) and they let you try a few flavors like any other ice cream place.

The line is very slow but the coconut gelato is soooo worth the wait. Unfortunately, since it’s so delicious, it’s usually sold out by the late afternoon so I have had to settle for the chocolate a few times, which is pretty good … but it’s all about the coconut gelato here.

This place had AWFUL service. Some of the worst I’ve ever received. At 10:50, 10 minutes before they were due to close, 2 girls walked in right behind us and were denied service. The gelato counter’s reason was that they were closed (but according to their signs, they weren’t). They served the man in front of the girls, but wouldn’t serve them, so the man in front of them kindly helped them buy some gelato.
When my coworker and I asked for samples, they said it was too late for samples, even though it was 10 minutes before they closed! I can understand a restaurant kitchen closing some time before business hours are over, but how taxing is it to scoop some gelato into a paper cup that you don’t even need to wash when there are only a few more people in the store? It was just straight up being lazy.
My coworker and I sat down, and at 10:55, one of the workers started circling the tables, saying that they were closed… And then someone who looked like the manager bolted the front doors shut and wouldn’t let us leave through the main entrance. He made us walk through the rest of Eataly to a completely different street to exit, and by the time we got out, it still wasn’t 11 yet (when they claim to close). To make matters worse, they had already started taking out trash for the day, with customers still inside! It smelled disgusting walking through the market and the revolting aura of the day’s garbage.
Gelato was good but what a god awful customer service experience. Mario Batali would be so embarrassed that his establishment has deteriorated to something like this.

Gelato is one of the best I’ve eaten in my life. I have tried gelato in several other places in NYC and this is by far the best.
My favorite flavors are pistachio and chocolate. The pistachio is mild and has real ground pistachios in it. The flavor and color is real. It is not fake pistachio flavoring with a ton of (green) food coloring in it (like most other ice creams in america).
I always get the small cone. The cone is fresh and has the perfect amount of ice cream on it. They have larger (super) sizes for people who are not aware of /​don’t prefer european sizes.
Will definitely go back to try more flavors!!!

My sample taste opinions:
Iced Frangelico Cappuccino is lighter than air. It doesn’t make you feel so bad for eating a scoop of gelato, but don’t pick just yet. I strongly recommend you to ask your server to give you their recommendation before asking small, medium, or large.
«Sir, what would you recommend?»
«Get the salted caramel and raspberry»
I have tried them both and I thought I went into warp zone. It wasn’t surprise I selected both treats as my final choice.
Now let get critical for a second. Stick to the sorbets, because the flavors are true and delicious, the crema options tend to be a bit more watery than they should be. I had to make sure I grab extra napkins.
Overall now I understand why their lines are massively long; it is because it so addictive.

We were literally the last people served at the end of a very busy night, and thankful we got to try some of this delicious gelato! It was a little weird eating ice cream in the middle of winter (especially the awful neverending winter we’ve had in the northeast) but totally worth it, and I was glad our friends urged us inside — even though I was too overwhelmed by Eataly’s greatness to get anything else!
My husband got the salted caramel, which is one of his weaknesses, and it was indeed delicious. I got banana, which was much lighter and less sweet than I’m used to, but with lots of fruit flavor. It really was good, and if I hadn’t been spoiled by Berthillon in Paris, I would probably give them another star or two. Still, I’m sure we’ll be back to sample more of the menu!

Yes, the line is long, and a bit slow, and the guy at the counter is a creep (at least he was on this particular day), but the sorbet here is incomparable.
Seriously…it was a revelation. I was thinking about getting gelato but after spending five minutes in Eataly’s crowd I was so hot that I decided on something a little more refreshing instead. I don’t know about the gelato, but after taking one bite of my sorbet I felt like it was the best decision I ever made.
I would stand in this hot, cramped line again 1000 times to eat more raspberry sorbet. Even though it’s a bit of a hassle — try it at least once. Trust me.

The line wasn’t too bad & my gelato cone was yummy. However, I’m definitely hung up on Amorino Gelato on University (that place is kind of my holy grail for gelato); I felt like it was kind of pricey here vs. there. It was also in the area where I was going & it’s located in Eataly, which I hadn’t been to before and figured I should experience for myself. Overall, I’d say «not bad» though I should probably get another flavor if I return.

3.5 stars. This is my go-​to spot when I am desperate for an afternoon pick-​me-​up and sweet tooth fix. It’s no Grom, but where else in Flatiron are you going to get yourself some decent gelato?
The line gets pretty crazy in the summer, but the servers are efficient and keep it moving. Get the nocciola and you will have absolutely no regrets. Don’t even bother asking for two flavors in a small cup, because that ain’t happening here. Do order a medium cone though, it’s the same price as the small cup and thrice the size.

Yummy!!! but will require a long wait as there are swarms of people waiting to be served. I’ve been to Italy and this Gelato definitely lives up to the hype. Will def be back for more! I’m not going to complain that it’s pricey bc this is Eataly and what do you expect?

Gelato! Oh I had such high expectations for you, sweet sweet Italian ice cream, with your dense texture, intense flavors, and delicious fat content. And while I have a love hate relationship with Eataly (the Macy”s Herald Square of Italian food stuffs), I had a feeling that the gelato here should be amazing!
The prices are par for gelato in the touristy parts of the city, at $ 3.90 for a small cone (1 scoop) and $ 4.90 for a small cup (I have no idea why the cup was more expensive than the cone. I got a medium cone (two scoops) so I could try more flavors. They wouldn’t do two flavors in a small cone. There were about ten choices of gelatos or sorbettos, and all of them sound very tasty. They let us sample the tiramisu, which had a really excellent marscapone flavor. Super.
I ordered the vanilla cookie and the mint chocolate chip, which came in a giagntic waffle cone. Since the tables were completely overrun with tourists, my friend and I decided to take our cones out to Madison Square Park. The portion was huge. My waffle cone had almost a pint’s worth of ice cream. The waffle cone was barely solid enough to hold all the gelato in — its started to leak pretty quickly.
As for the gelato, it was good. The vanilla cookie had lots of flecks of vanilla and was a lighter flavor. The cookie was okay. The mint chocolate chip had excellent chocolate. But the mint was thin and I felt like the flavor could have been a little bit richer.
If you’re in the area, this is probably one of the best ice cream shops to go to, as long as you don’t want to sit down and eat inside. But I’m not going to tell you that its better than Rome.

Wednesday, 3:30pm — With the warm weather here in NY, it was great to get some frozen relief from Il Gelato. The flavors are a mix of traditional sorbets and interesting cremas. I’ve gone a few times and have gotten two scoops with one of them being the sweet milk chocolate chip. Other flavors I’ve had were the banana chocolate chip and the salted caramel.
The lines have gone from 5 deep to almost 15 deep. Thankfully the staff is quick to serve and complete the transaction.
HENRY’S TIP: Although I would have gotten the cone to avoid more trash in the landfill, I generally get the cup as I get more gelato for my buck.

I walked into Eataly and upon entering I was approached by a woman who said «Have you had the gelato here yet?» I said «No…is it amazing?», she said «Yes…» — she then pointed to the long line of people waiting for gelato. She said I have to absolutely try some and that the line moved quickly so it was definitely worth the wait.
She was right! The gelato was amazing — perfectly rich and creamy and the right amount of sweetness. I had a scoop of Chocolate and Ricotta Almond both were great, especially the ricotta since it was very unique. I really loved it!
If you’re a gelato fan, you have to visit this amazing spot… the long line warranted!