Nike Women’s

Called at 10:03 am (they open at 10) to ask if they have specific shoes available for me to pick up… And after hearing a lengthy automated message i pressed «0» to speak to someone and the phone just rang. Rang… And rang… And rang some more. I let it ring for a while hoping someone would pick up. But my call went unanswered.
My hubby had told me to call south coast because fashion island doesnt deal with the volume of people south coast does and said that south coast was gonna be able to help me quicker. He was right. I called south coast and the helpful girl answered on the 2^nd ring. She set my shoes aside and i will pick them up in a couple of hours. Moral of the story: the south coast store is better equipped to help you find a specific item. Fashion island store is good just to do basic shopping.

Great service and very helpful! Spacious area with knowledgable employees.
Take note they only carry women’s shoes! They offer to help you place a men’s shoe online for you though.

I love this Nike women’s store, not just because I’m a woman but because of all the awesome opportunities and offers it has for both men and women in the community. Not only do they have their run club that meets various times a week, but they also have workout classes in their very own studio along with room to store your things during your workout. The employees here are always so helpful and they really want to help you find the ultimate fit, whether it is for shoes or for clothing. They’re even really helpful for some of the men’s styles, which they can help you order in store. If you really like a shoe that you see on the wall, the employees are really knowledgeable about men’s shoe counterparts that they can order for you that have the same look and feel.
Another awesome aspect of this location is that they have some of the really cute and rare styles that can’t be found in any other stores (sometimes even other regular Nike stores) and that can only otherwise be found online. Whether you’re an expert athlete or just a fitness casual fashion enthusiast, I really recommend stopping by the store to browse as well as to find some of the great essentials that Nike offers.

Christmas gift without a receipt, no way!!!
My son bought me a $ 200 yoga pants? I thought it was too much for a yoga pants. I went to returne it and go to Nordstrom and buy it for less, but no way I can do that… Staff refuses to give money back… Employees here have attitudes when you want to return something!
They came up with all kind of excuses not to give me money back… they offerd to give me their cost @ $ 20 without a recipt so I called my son and came back with a receipt. but now they say they can only give me a gift card to come back and shop here… no way I want to shop there again.
This review will not be changed till I get my money back!!!

This post is for the NTC workout they offer daily at their store! Came here on Thursday with a girlfriend to try their H.I.T (High Intensity Training) day. The energy the instructor gives just motivates you to push yourself and the people who come are enthusiastic and friendly!
I love the fact that they offer water and a locker as well. The locker is neat because you can store your personal belongings and place a passcode on it. Its pretty neat. I’d recommend coming to the workout sessions.
However, the store is tailored to women’s sports/​fashion.

Great store. Amazing staff very knowledgable and helpful. I Was in and out in 10 minute.

This store is by far my favorite Nike running store in south Orange County. Aside from the spotty customer service this store is my go to store for the best women’s selection and inventory of Nike’s

This Nike Store has such a wide range of things to choose from. It is way better than the Running Store in SCP in my opinion. Everyone that I’ve encountered has been very helpful and approachable. They remodeled recently (I think it was earlier this year) and the aesthetics of the store is beautiful. Everything is so clean and they keep the store in tip top condition. They also have a room in the back for work out classes. I’ve only tried it out once, and intend on going back. Pretty good work out and it is free!

I know there’s a lot of negative reviews, mainly because this store is pretty much catering toward females. There’s got to be a reason for that, so if you’re looking for men’s clothing, don’t complain… just go elsewhere!
I had a pretty decent experience here. The service was pleasant. I was asked if I needed help looking for something and when I was holding the pants I wanted, I was immediately asked if I needed help with a room. Great! I didn’t have to stand there waiting for a room to open.
When I finished, I was able to pay for what I wanted right by the dressing room. Everything was so immediate! I loved it! I was able to chit chat for a couple of minutes with the lady who rang up my order. She was so friendly!
2 things that got my attention here were the refillable water bottle station and their workout studio! I accidentally walked in through the back, where the studio was. I had no idea that the back door led directly to the studio before you go into the store! But I have also never been to a Nike store with a studio either. That’s pretty neat!
Like all Nike stores, the material of their clothing, shoes, and accessories are all good quality. Yes, it’s expensive, but one: you’re buying good quality most of the time, and two: you’re buying a brand. I had a good experience here, and I wouldn’t mind coming back.

I applaud this location for having a reusable water bottle water dispenser! It shows NIke is committed to helping us reduce our carbon footprint on the planet. I appreciate the filtered water — thank you :)
Service has recently improved, so give this location another chance if you got snubbed for service last year by employees who preferred gabbing to helping. On my most recent visit, I was offered assistance without having to search and seek assistance — great improvement!
In addition to the good selection of running and workout shoes and apparel, my friend and I noticed hiking /​off road shoes — I am saving up for these because they look very well constructed as well as comfortable!

This place sucks! I love Nike and the products but the employees here have attitudes and wouldn’t stop staring at us, they could have at least pretended to be working. But all 10 of them were standing around as we were checking out making it super awkward. I won’t be back here again and management definitely needs to cut back on employees. The worst experience!!! I would have bought more but these girls need an attitude check!

Worst experience of my life. I like Nike, sure it’s expensive but the material is great; the employees at this store though are the worst.
Bought a pair of pants there, had to come back three times because the hem from their tailor kept coming undone. And they couldn’t care less.
The manager just refunded me and sent me on my way like the amount of time it took for me to drive to fashion island and my frustration regarding my $ 118 pants that kept coming unstitched didn’t even matter.
Come one guys.

So it looked busy but once I was in the store I realized that literally everyone in there were employees. Why do you have 10+ people working on a Monday? Every step I took I had three people asking me what I was looking for. Turns out they don’t even carry what I was looking for. MENS WEAR. An employee just pointed to a computer when I asked if they carried men’s wear. Thanks for your help.

Yup, Fascist Island has another store catering to women’s active wear. Because 3 weren’t enough. I was at the mall at another women’s active apparel store and decided to finally check out the remodel. I was hoping to see more Nike Women apparel but it really is catering to more of their running line. I asked one of their employees about their fitness classes and she showed and explained to me their fitness studio. They offer free classes, you just need to sign up online for them. I’ve been wanting to check out one of their classes and hope to do so in the near future. Also you can also use their studio to workout in the day. They have lockers for you to store you stuff.
Since I was already at the store I was curious in getting run analysis, which was pretty cool, since I’ve always wanted to get one done. They video you and it can viewed by you when you login to the Nike site. They analyze your running and then recommend the best shoes for you. Lucky me got rec one of their most expensive lines (Air Max). They are comfy but I’m not sure if I would get them. Jen doesn’t believe in paying full price. Due note, the vid will also record your booty and I made the mistake of wearing capris that showed VPL (Jen don’t believe in butt floss) so you can say I won’t be sharing my video to the public. Hey, at least I wasn’t going commando.
I would honestly use this store more to check and try out the supplies and then research and find better bargains online.

went in here twice. no one helped me let alone look at me. they had great stuff but $ 200 for yoga pants?! ur crazy

Be aware that this is a location that only caters to women’s clothing, shoes etc. You will be told to go to the South Coast Plaza location «both genders» if you want anything for men. They did say that they can order things for men online. So, not worth the visit if you are a male or are shopping for a male.

Thank you, Nike, for suggesting my husband and I go to Dicks or Macy’s to buy him new running shoes??? Also, thanks for being so rude about it when we acted surprised you only service women now. No longer a men’s store… only womens? We’ve purchased all his athletic shoes at The Fashion Island location for the past ten years. The actual Nike Store sent us to other retailers to buy his shoes??? The good news is we took your rude advice, Nike, we went to The Fashion Island Asics store… ran a treadmill, did a few tests, got a perfect fit… and bought three new pairs of shoes. Loved the service and product. We won’t return to Nike again… ever!

Very very nice staff. So my family and friend were around so my friend and I went to the nike to and were curious about the fuel band. So we asked one of the member for information and he gave us a very in-​depth review and we needed it. You should definitely go to check it out and maybe get something for yourself.

I just called this store and informed the lady that answered the phone that I was just calling to see if they have a shoe. The associate told me that they’re closed and I should try calling back when they open tomorrow. Considering I work in retail I know that if you answer they phone you have the time to help the customer. I’m looking forward to calling back tomorrow to speak directly to the store manager. Now wonder people only shop online these days, poor customer service.

Nike Run Club meets at 6 pm on Thursday. Great place to get fit and meet some new friends.