Great customer service. Probably the best burger king i been too. Especially by a worker named Ruben. His service was excellent. Definitely coming back and highly recommend
Sean C.
Tu valoración: 1 San Diego, CA
So I stopped here needing to go to the bathroom to find that they charged a queer for use of the facilities. Ridiculous huh? Luckily one of the doors, incidentally to the women’s restroom was ajar. Unilocal confessions
Shaun F.
Tu valoración: 1 Glendora, CA
I don’t expect much from fast food. Diet coke, accurate orders, warm food. I got none of the above at my first, and last visit to this place.
Cal A.
Tu valoración: 1 Los Angeles, CA
The new slogan for this BK should be «I’m Sorry We Are Out Of That» no bbq, no ranch no self serve catchup no regular Coke… SMH
Gustavo G.
Tu valoración: 1 Toluca Terrace, CA
I’ve had it with this place. the employees are incompetent, the manager is no better. sometimes you can smell burnt oil inside. they rarely get your order right, even if its a simple breakfast.!today I ordered two sausage and egg biscuits with no cheese. I got my order and went on my merry way and then, when I got to work to eat my breakfast, I find no egg in my biscuit so I was charged 5.65 for something they sell for 2.18 on their dollar menu, I got no egg and for that reason I say avoid this BK. the one in North Hollywood is better and at least they try to do a good job.
Daniel V.
Tu valoración: 3 Los Angeles, CA
I personally don’t like going to fast food restaurants but when I have no where else to go then I either choose BK or Jack’s. I prefer going to BK than McDonald’s because the chicken nuggets are cheap. 10 chicken nuggets for $ 2 is a steal. :D. Homeboy hooked it up and secretly gave us large drinks true MVP
Gabby N.
Tu valoración: 1 Los Angeles, CA
Manager is such a sweetheart. I go all the time, but today I encountered 2 idiots working here. My boyfriend and in laws had just started eating when I notice my boyfriend walking to the counter upset. He explained to the cook that his chicken fries had a hair. The cook then goes back to our table with a open box of chicken fries. My in laws and I then ask my boyfriend why is it open? He probably just replaced the one you had bit. Sure enough I check and theirs two pieces of hair. I get up and wait for the cashier to finish with his customer and let him know that we had already exchanged it once because of the same issue and he says«so what do you want, your money?». I’m like uhh yeah I want my money! He calls the manager and tells her she wants her money because supposedly there was a hairs. I’m like no not supposedly no! There is hairs there. So the manager shakes the box and see’s the hairs & tells the cook did you give them a new order? His idiot ass says no I just replaced what was missing. She says I told you to make a new order. I’m like seriously are you a fucken idiot! It’s not about replacing something, it’s about fixing what’s wrong. Another employee tells me well your getting your money so stop cussing. Just because I called the cook a fucken idiot. I’m like it’s true like would you eat it with hairs? Is that the kind of customer service you provide? He didn’t reply, I got my money back & told the manager I really appreciated her help! The cook & that chucky scar face looking cashier are idiots. I hope no one ever messes with their food.
Milly V.
Tu valoración: 1 South El Monte, CA
This place is horrible! Very bad service! Lady was very rude to me! Will not return!!!
J Gabriel H.
Tu valoración: 1 Los Angeles, CA
If you are a burner king fan? Avoid this place! This is the worst experiance i ever had in a burger King. All of our order was wrong! cold! They charge us for double woopers with cheese and we got the all 3 with out cheese, cold and singles! We also order a bacon cheese burger, and we got something that looks like .99 cent menu, and got charge $ 4.79 the manager took our order, and even review the recipient and found all order was taken wrong, she responses with an attitude! No wonder this place has 1.5 stars! If it was possible to por a — i would love to do that! Very very disappointing experiance!
Ernie A.
Tu valoración: 1 Los Angeles, CA
I haven’t had the problems other reviewers have noted with slow service. I guess it depends on the time of day you go, I always avoid the lunchtime crush. In my opinion this location ranks at the bottom of the list for Burger Kings because of the dangerous parking lot. If you want to make a left turn onto Eastern as you exit the parking lot you are in danger of getting slammed by oncoming traffic. There is one other exit to the parking lot on the north side of the Burger King, but it’s a difficult turn to navigate for a bigger vehicle like my truck. I like their thin cut French Fries, but their Onion Rings look like a tiny tiny joke! Like supersized Cheerios breakfast cereal.
Todd G.
Tu valoración: 2 San Fernando Valley, CA
Extremely poor service. This is the third time they’ve gotten my order wrong at this location. How difficult is it to do two chicken sandwiches and an order of fries? I am not a huge fan of fast food burger chains to begin with(except perhaps Inn-N-Out) but… blimey! I suspect the only reason for existence is their proximity to the Cal State LA campus. Yeesh! Never again(I hope!)…
Sergio Z.
Tu valoración: 3 Monterey Park, CA
This Burger King use to have better days in the past but now it a shadow of itself use to be in the past. It need a remodeling over due like, the one in Montebello on Beverly Blvd that Burger King look modern and up to date with the current fresh look. Overall the food is ok I try the Yummy sandwich, I can’t remember this sandwich from the 70’s. I was born and grew up in the 70’s I can’t remember a sandwich called Yumbo, it sound like Jumbo Jack from Jack in the box. The sandwich was really good I think it need more flavor in Yumbo. Basically I know it’s a classic from the past where was hiding all those years. My wife order the King burger it looks like a imitation Big Mac that’s felt short in my wife favorite. We both order a 10 piece chicken nuggets for $ 1.49 that’s a steal in of our favorite.
Mike T.
Tu valoración: 1 Glendale, CA
This place just can’t get it right. Slow service, wrong order, bad service, skip if you can.
Daniel D.
Tu valoración: 1 Los Angeles, CA
Even for a being a fast food everything here is horrible the sodas taste water down the meats have a weird flavor the chicken feels like from months. The drive thru can take up to 20 mins The location has been shut down twice they need to make this a Starbucks already.
Robin R.
Tu valoración: 1 Burbank, CA
Advice to be given: Always check your order and credit card after they hand it off to you. YIKES! They did not return my credit card to me, nor a receipt. When I looked in the bag, most of my order was missing. I ordered 5 hamburger patties, only 1 was in the bag. I ordered 3 french fries, only 2 were in the bag. They charged me 14 $ and change, and now because I do not have a receipt, I cannot prove it. I was in a rush, and the lady handed me 2 packages and 2 drinks. I was already on the road and far from a work place when i realized what happened. I have cancelled my credit card and will dispute the charges. My family members at home will not have the food, and also, the lady forgot my coffee, but that one I reminded her of at the moment, so that i got. When i looked up this particular location’s phone number, it is out of service, and no referring number listed ANYWHERE. When i tried calling customer service, it’s closed, and i tried to call another close by BK, the guy said he had no numbers to help me, and was unhelpful. Boy, Burger King, look at all the 1 stars here, get a clue. I will be always going to Carl’s Jr from now on…
Joyce G.
Tu valoración: 1 Lincoln Heights, Los Angeles, CA
I went to get 2 big king sandwiches one day and one was burned!!! They are trying to kill you or give you cancer!!! Be careful! Inspect the burgers before eating!!! Worst Burger King ever!!!
Rolando M.
Tu valoración: 2 East Los Angeles, CA
The wait in drive thru is bad!!! They make you wait at the first window so I guess it won’t time them!
Raquel L.
Tu valoración: 1 West Covina, CA
This place blows. Every time I come the guy asks if I can please wait one moment … Then I’m waiting in the drive through forever. Multitask people!!! They need to hire more staff. Terrible at least a 15 minute wait IN the drive through!
Zoie H.
Tu valoración: 1 Los Angeles, CA
I don’t even know why I bother, no stars really needs to be an option for places like this. I guess it’s because I end up getting off the bus right in front of this Burger King twice a week at lunch time — that and there’s absolutely NO food at HDFC at Cal State LA. I guess they’re trying to keep all the criminal justice majors weights down so we can hop a 6 foot fence with ease and like catch bad guys and stuff. The staff at this Burger King are ridiculously slow. Today it seemed like an eternity but I only had to wait twelve minutes between walking in the door and getting my(wrong) order. Seriously, it can not be that hard! I always ask for no pickles. I’m here a few times a month. It’s always the same 2 – 3 cashiers. Really? You can’t remember a face? At work I know who is coming in for boys clothes and who is coming in for girls clothes because I see them a lot. Why is this so hard? Anyways, I always end up with at least 2 pickles on my burger. Isn’t the same person whose marking the little eyeliner«X» through the pickles picture also making/wrapping the burger? Why is this so hard? I’ll give them dues, usually it is pretty clean inside. I guess when you are failing at life being a Burger King server you have to have a good back-up plan and be super great at cleaning floors or something. Oh, also apparently they don’t accept coupons anymore(as of Halloween 2011). So SK T. I guess you can’t use coupons to get the wrong order anymore :(. I’m disappointed too! Burger Kings coupons used to be one of their only saving graces. Also, I wonder if this includes the whole«fill out the survey telling us how dumb we are, buy fries and a drink, and get a free burger not made your way» coupon on the back of their receipts. *Sigh* That is an argument for another day. ..
Sean B.
Tu valoración: 1 San Francisco, CA
No ketchup. Zero. None. Hate it. I mean, REALLY hate it. With the white-hot intensity of a thousand suns. Makes the relationship between Jon and Kate seem almost snuggly in comparison. Fortunately, the voice on the speakerbo repeated«no ketchup» — yes, none, please, thank you. I get to work, I see a big black slash through the ketchup icon on my burger wrapper. Awesome. Good job. ‘Atta girl… you got my back. Until I unwrap this dripping red ketchupy blob of wet bun and burger in a throbbing mass of tomato and vinegar abortion. It’s now in my trash can. Which I may have to put in the hallway because ketchup so repulses me that I can’t even stand to smell it in my garbage bin. It’s 8:12am. I’m starving. No lunch break until 12:00pm. Awesome. Thanks, Burger King. I can experience starvation«my way» for the next four hours since there’s no effing food in my stomach.