I really enjoy the food here but I just had the worst customer service experience ever. I attempted to order online but there was no option to pay cash. And admittedly, I wasn’t so sure I had the 20 something bucks in my account.(My income is primarilly cash) As I suspected my card didn’t go through. No problem, I thought, I have plenty of cash, I’ll just call and place the order. Easier said than done. The woman that answered informed me that they only accept online orders. I explained my situation and after a bit of back and forth she asked what I was trying to order. I told her my order, and she told me she couldn’t do that because they make the sushi fresh. Commendable, I like fresh food. But how is my phone in order going to be any less fresh than an online order? She didn’t seem to interested in my logic as she proceeded to apologize several times before I heard her hang up as I was still speaking. Ok, I’ll spend my money with someone that wants it.
Joshua S.
Tu valoración: 1 Hilliard, OH
I will eat just about anything, but this food was terrible. I got three different sushi roles and they were old and stale. I only ate about 4 pieces total. That was about all I could handle. The chicken in the dishes were breaded, even when they shouldn’t be, like they just grabbed out of the same chicken bin and threw some sauce on it. Terrible food… terrible.
Robert P.
Tu valoración: 4 Summerville, SC
My family and I have been coming here for years. Consistent quality, fair price, good service. Sign up for the SOJ offers, they are very generous. Wifey usually gets the Filet Meal so she can get it cooked to order. I usually go with a combination bowl. Sometimes I mix in a sushi order. I don’t like that the white sauce now comes in a pouch, but I can live with it.
Taylor M.
Tu valoración: 1 Moncks Corner, SC
This is place is awful! Steak was terrible over cooked, wasn’t even real teriyaki sauce and the«white sauce» was awful and POOR customer service!!!
Tr M.
Tu valoración: 2 Summerville, SC
Wanting to find a quick hibachi style grill for a quick lunch, it is here. Fast, but not cooked to order and tasted like it had been siting around for a few hours. The steak, claimed to be ribeye, had to be a lie. Shrimp was fair, along with the rice. Moral of the story, be ready for lunch at 11am to get fresh food.
Jess L.
Tu valoración: 4 Summerville, SC
Seasons is a giant hit with my whole family! While a smidge on the expensive side, you really get great hibachi without having to sit through the whole ordeal, I mean experience, of other traditional hibachi restaurants! I love the shrimp bowl… which I promptly drown in white sauce. *You are allowed one free packet of white sauce per order. Beyond that, you pay. The one packet is quite large though and is always more than enough for one bowl*. My kids love the shrimp and chicken. Chicken has always been in big tender chunks. Portions are large! I get the medium bowl and always have leftovers. The inside of the restaurant is small, but clean. The drive through is okay too, but the visible menu is not exactly the whole menu. Do call ahead or even order online if you have a big order or are in a hurry! They are also doing a reward system now, so you can earn % off and free food!
S S.
Tu valoración: 2 Summerville, SC
I have had both carryout and dine in from here and like the chicken rice bowls the best. However today i walked in just before 2 pm and knew i wanted a chicken bowl. No one in line one guy drinking a soda at a table. And both, employees were texting on their phones. I waited about 10 – 15 seconds for at least an acknowledgment from one of them. No deal. I walked out and across the parking lot to dragoon something and got sweet/sour chicken and rice
Karen B.
Tu valoración: 1 St. Stephen, SC
Sucks big time. Staff is incompetent, rude, and shouldn’t work in a service industery. They need to be fired. Will NEVERGOBACK. learn English or go away. Hate to even give it a 1
Erica B.
Tu valoración: 4 Charleston, SC
–great place to get takeout. –the cashier was rude. –inside is cafeteria-like. –delicious food although haven’t tried the sushi. –the unsweetened tea is really good.
Travis H.
Tu valoración: 2 Charleston, SC
Decent food for fast hibachi. terrible service. Order was incorrect because the person running the counter barley spoke English. Employees were rude when asking for to go lids for unfinished food. The other franchises are great… it’s this location that sucks.
Sarah J.
Tu valoración: 3 Charleston, SC
Good for fast food. The white sauce served in the restaurant is much better than what you get in the to-go packets. Occasional language barrier with staff leads to incorrect order.
Randall B.
Tu valoración: 3 Windsor, CO
This isn’t exact like the higher end hibachi places. But it’s fast cheap and they have a drive through.
Jim B.
Tu valoración: 3 Summerville, SC
I’ve been going to SOJ for years! My wife introduced me to the chain since we lived in Savannah, GA a couple years back. So glad to find out there is a location a few minutes away from our new residence. Joining their SOJ point program is a MUST! The food is always fresh & service is great. I love that they have a drive thru because I don’t have to take my kids out of the car.
Joe S.
Tu valoración: 4 Columbia, SC
Solid place, its cheaper so don’t expect anything over the top. But I defiantly go there at least once a month.
Hana M.
Tu valoración: 2 Charleston, SC
I like their tofu plate a lot but they gave me good ginger sauce once, now it’s the sweet salty watery crap I had previously complained about. It’s soy sauce and sugar, or teriyaki sauce? Idk its completely unedible. If the person running this would please try the sauce for themselves and then change it back to real ginger sauce?
John O.
Tu valoración: 1 Summerville, SC
Ate here hoping the food would be good. It wasn’t. I got the steak and chicken plate. The meat was cold and dry. The vegetables had a strange flavor. Rice was just ok. Got ginger and teriyaki from the condiments station and strangely, there was no discernible difference between the two. Won’t be going back.
Ryan D.
Tu valoración: 3 Charleston, SC
If I am feeling like Japanese Hibachi but in a rush and can’t go sit-down at a full-service restaurant, this will satisfy the urge. The biggest disappointment I’ve had here was the recent decision to quit carrying the mustard sauce.
Chef e.
Tu valoración: 5 Arlington, VA
Helluva plate… sushi roll was fresh, fresh, fresh… thank you for the best shrimp sauce. Yum, yum, yum! Every thing was delis, thank you, Hats off to the great chefs… I loved it all! Mise en plase. So much food I ate and there isn’t a dent in it. Look at the photos Chef E
Josh A.
Tu valoración: 3 Honolulu, HI
I must have hit this place at a good time, my food was fine. Wasn’t the best Japanese I’ve had, but def not as bad as the other reviews. I had the seared tuna and fried rice. It tasted fine to me, wasn’t anything too fancy, but a good change of pace from the normal.
Vick W.
Tu valoración: 2 Charleston, SC
Got lost looking for a different place and decided I would settle for Publix sushi but then saw this place and gave it a go. I ordered the spider roll, spicy tuna roll, and a dragon roll. I feel like I waited forever. The girl in back was on her cell phone, then in her damn purse. About 15 – 20 minutes later I got my sushi. Get back to my office and the spider roll is meh. Definitely have had better but bearable. Then the spicy tuna roll:(°°) my goodness just.ugh. disgusting. all this freaking sauce all over… just gross. rice wasn’t seasoned either. The Dragon Roll: Too much sauce, bland rice, just ugh. Now I know being from Seattle I have a bit of a sushi bias, and was spoiled on being able to get sushi literally ANYWHERE that was of good to great quality but trust me… this place isn’t worth it, you might as well just go across the parking lot to Publix. I wish I had.