Jenderseck Richard S DDS

I was sent to Dr. Jenderseck’s office because of severe gum recession. I was a little afraid, to be honest. When I got to my first appointment, I felt at ease with the staff. They were friendly and professional. The doctor was great and I was immediately comfortable with him. I had to have surgery on pretty much every spot in my mouth along with gone grafts. It was much easier than I thought it was going to be and the doctor and his assistant was kind and always concerned about my comfort. I fine afterwards. I didnt really have to much discomfort really, the meds must have worked well! Dr Jenderseck even called me that evening after the surgery to see how I was doing. What doctor does that these days… I was impressed.
Since then, I have had to have follow up appointments with their hygienist, Suzanne, who I LOVE.
The whole experience has made me comfortable with the office and it is no longer scary to go into the office. You know that they will bend over backwards to help you or care for your needs.

I went in because my regular dentist told me that I had gum recession. It was a negative experience from start-​to-​finish.
The receptionist who scheduled me was wooden and unfriendly and downright cold when I asked for a more convenient appointment time.
When I came in, rather than being warmly welcomed, I was shuttled to the side in a very cold fashion.
That would have all been tolerable if I had liked how I was treated by Dr. Jenderseck but he was even worse. I negotiate A LOT in my job. In fact, I do it all the time with a lot of different people. What’s more, I know all of the «sales tricks» and how to use them to persuade someone. (I do not use them.)
I could tell how Dr. Jenderseck’s evaluation and presentation was not intended to determine my dental needs but instead to impress on me that he was the expert and to find out what my buying motivates are (both negotiating tricks) so he could persuade me to get the treatment.
What’s more, they conveniently did not tell me (because I did not ask) that they do not contract with my insurance company until they were quoting prices. (Another negotiating trick… to not let me know that I could get the same work done elsewhere for less.)
Lastly, there are two types of gum rescission surgery, one in which they graft from the roof of your mouth to your gums. Another where they use donor (cadaver tissue.) Dr. Jenderseck does the former which is more painful and takes longer to recover from.
I realize that oral surgery is a high margin business. I walked out feeling like he was more interested in making his Mercedes payment than in taking care of my dental health.
I got the work done somewhere else.

If you think this guy will rebuild a natural gum line think again… My mouth looks and feels like bubble wrap … And the gum line is still receded… complaining is to no avail… A very expensive and painful procedure with a terrible result, he says he is happy with it. Never again.