Never been here but apparently they have mozzarella sticks now. Asked if they have beer and they said they don’t sell beer. I thought this was America.
M. C.
Tu valoración: 1 Champaign, IL
Took 35 minutes to be served our simple order. They were incredibly slow and no effort to speed things up. They kept taking orders but no food was coming out! No apology from manager when I pointed out our 35 minute wait. Food was cold when we finally received it. This seems to be the norm for this location.
Jessica L.
Tu valoración: 1 Scott Air Force Base, IL
Bathroom had a dismantled cigar that someone obviously had gutted too roll a joint. No Coke, no Dr Pepper, sweet tea was being dispensed from a bucket with cups… Container salt and pepper was in on front counter was caked in dirt. Was given part of our to go order only to let it get cold while we waited on a chicken sandwich from our order.
Jessica M.
Tu valoración: 1 St Peters, MO
This place is so slow! If you don’t have a half hour don’t sit in the drive thru. I have been here twice and both times they had me waiting for food after payment. I had to get out of my car and go in to get it. The time before my food sat in a bag at the window for 5 minutes before they handed it to me. Terrible service and the food tastes like it was sitting all day. I won’t be back.
Alina B.
Tu valoración: 1 Downtown, Saint Louis, MO
Horrible management of a restaurant. Decided to get mcdonalds after seeing all the commercials about breakfast all day. Order was not accurate and the food was cold. If you want bad service, cold and missing food — come to this location because they will not disappoint when it comes to that. Called to complain and could not even talk to a manager, so it’s clear the restaurant does not care if they lose customers or have bad service.
Rachael L.
Tu valoración: 1 Saint Louis, MO
Fries always taste stale and old and the container is usually only halfway full. Such a ripoff. Even though this location is closest to my house, I will go out of my way to avoid it from now on.
Paul K.
Tu valoración: 1 Saint Louis, MO
Service is consistently terrible. Shouldn’t be too hard to fulfill an order for a Diet Coke, but today’s crew was too busy talking on their phones to bring it home. Pushing the«extra ice» button on the machine to keep costs down was a nice touch. Apparently you have to ask for straws too. Do yourself a favor and avoid this McDonalds.
Morgan N.
Tu valoración: 1 Saint Louis, MO
Sign says open 24 hours, Unilocal says open 24 hours, people«working» inside. Order screens turned off. Called the store and asked if the drive through was open and she said no. I asked why the sign said 24 hours and she said it was just on the weekend. It’s 1am on a Sunday night. Just wanted a dang cheeseburger.
Molly C.
Tu valoración: 2 Saint Louis, MO
Big Mac? Puhlease. More like a big joke! If this is the place you plan on taking your date, I urge you to reconsider. The staff is rude and it seems like the only thing they care about is talking on their blue tooths. The food is okay, but nothing to write home about. I think I may go back, but NEVERAGAIN on a special occasion. This place needs some work.
Jenna K.
Tu valoración: 1 Saratoga, CA
Supposed to be open 24⁄7 but they just told me they were closed after serving the car in front of me.
Meredith V.
Tu valoración: 5 Maryland Heights, MO
We had great service here this morning. The staff was energetic and friendly. They were happy to help us and even brightened our Friday morning. The food was fresh and our order was quick and correct. Way to go McDonald’s! Way to make our breakfast a positive and peppy experience.
Jack W.
Tu valoración: 1 Winnetka, IL
This was awful. Orders wrong, terrible customer service, and not very clean. Not impressed
Its M.
Tu valoración: 1 Palatine, IL
Absolutely filthy. Trash all over parking lot. Dirty surfaces absolutely everywhere. Bathroom floors walls doors dirty. No toilet paper. Restaurant floor so dirty and sticky that shoes made noise when walking over several sticky areas. Flies on the soda area!!! NOICE. One positive – the woman who waited on us. Polite, smiling, helpful, completely out of place in such a horrible place! We couldnt eat in – no clean tables – took food to car. We stop at McDonalds on road trips because they are almost always clean. This place is a nightmare!
Ken S.
Tu valoración: 1 Saint Louis, MO
Cons — The place is dirty. Had to stop in to use the restrooms and they were filthy. — The floors were dirty — The Service was bad. Slow and unfriendly staff — When using the drive through, they have NEVER gotten my order correct. There is always something missing or incorrect, — Frequently get the drink wrong. — Staff acts as if they could not be bothered. Pros– Compared to other fast food locations in the area, their service is horrible. For groups of people who want $ 15/hr as a minimum wage they are not working at a pace or ability to be worth the $ 15/hr. Why can other businesses in the area hire much more qualified people than this McDonald’s? I highly recommend going to one of the local competitors, Jack in the Box, Taco Bell, Steak N’ Shake, Hardy’s, Wendy’s, et cetera.
Harry L.
Tu valoración: 1 Saint Louis, MO
Super unfriendly staff. Sat at drive-in speaker(one other car was sitting at pickup window) for 6 minutes before someone took my order. After I gave it, silence. silence.4 more minutes of silence before they asked for the order again. All of this at 3pm in the afternoon. Do not go to this McDonalds unless you have a LONG time to wait and don’t need anyone to do more than mechanically take your order and thrust your food to you.
John L.
Tu valoración: 1 Knoxville, TN
Worst McDonald’s I’ve ever been to. The playground was dirty. We asked if they would wash a table for us, and they just have us a blank look, so we washed them ourselves. The playground itself was all greasy. Also, they didn’t give us all of our order, and they didn’t care.
Kyle S.
Tu valoración: 2 Chandler, AZ
Breakfast stop off before a long road trip. McDonalds always delivers when it comes to breakfast. Just have to get there before they stop serving it.
Adam D.
Tu valoración: 1 Beggs, OK
My biscuits and sausage gravy were great. That’s where the positives end. The staff were incredibly rude, the service was slow, and the place was filthy. I was there with a couple of friends — one’s food was literally dripping with grease and the other’s breakfast sandwiches had mayonnaise on them for some reason. Usually you can count on McDonald’s for a decent, cheap meal. This one wasn’t worth it.
Dave F.
Tu valoración: 2 St Louis, MO
Only open 24 hours on the weekend now– FREE Wi-Fi, indoor playground & most drink refills Dirt cheap food(«dollar menu & more» now with added McFlavor with different sauces & bacon– $ 2 for a large tea & Buffalo McChicken for a quick snack) Bad– Not open 24 hours anymore Needs redecorating(guessing over a decade old) Nothing both tastes OK& is healthy here So– If you are broke, need Wi-Fi and/or a place for kids to play… Go in Otherwise– hit the dive-thru or someplace else
Sara B.
Tu valoración: 1 Wheaton, IL
DISGUSTING. The floor is covered in spilled stains, the smell of this place is revolting. Went in to use the Wi-Fi and had to leave.