US Post Office

I have NEVER had such excellent service from the post office as I have had from June at the Mira Mesa P.O. June has helped me on several occasions when I was either out of town or out of the country. ALWAYS with a smile in her voice and always going way out of her way to help. She needs a raise. If even half of the USPS employees I have met were half as helpful as June is, it would actually be a pleasure to go to the post office. THANK YOU June, for being such a great asset.

Let me start off to say that I’m glad I don’t plan on living in this zip code forever.
I’ve been tracking my package and the tracking told me they left a notice yesterday since no one was home to receive it. The tracking also said that I needed to arrange for re-​deliver or go to the USPS station to pick up or it would be sent back on June 1^st. That left me 2 business day to do something about it due to the Memorial day weekend. Well, there was no notice at the door or in the mail box. I had to call USPS to find out which station it was staying at. Then I went on line to see if I could pick up the package without the notice since the general USPS phone number would not tell me and advised me to call the station with no answers.
I went to this USPS station at 8:45AM. The clerk took 15 minutes then came back and told me the carrier had gone out on his delivery with it. Well at this point I didn’t know if I would believe him. I asked him if there was any way he could contact the carrier to make sure that the package was out with him. The clerk told me he would get me the supervisor.
Another 15 minutes went by. A supervisor showed up and told me the carrier was at my house and already left the package there. I called home and not to my surprise, no package.
So I found myself standing there, looking around in desperation. The clerk who helped me earlier had disappeared, so did the supervisor.
I stood around for another 10 minutes or so. I’ve been there for 40 minutes and all I got was a lie and no one to talk to. I waited and waited. On the verge of tears, I started saying in a loud voice: Would someone please help me here? This was when a woman, who was standing around, totally ignored me the whole time, stepped up and told me to leave «HER» station and that she would not allowed me to give her «an attitude» in «HER» station. I asked her if she could help me. She said she was helping me and again asked me to leave. Please note all she did was giving me a lecture about talking loudly and asked me to leave «HER» station. If this sounds pretty absurd to you, it is to me too. I still couldn’t believe I was ever treated that way. I asked for her name and to speak the supervisor, she said «no one was required to give out names» and «everyone was a supervisor here». In the middle of the conversation, I saw the supervisor whom I talked to earlier in the back so I looked back when the woman said «AND DON’T LOOK AROUND HERE». I couldn’t believe she was saying those very words to me.
At this point, I had enough with those people so I decided to leave. I told her I’d write to the Congressman. She immediately told me not to threaten her and that she was calling the police.
The carrier eventually dropped off the package at the door. My family was home and no one heard the door bell ring.
Besides writing to the Congressman and Consumer Affairs, I don’t know what else to do. I can do my mailing with UPS and FedEx; however, others still send me mails via USPS. A clerk told me this woman’s name was June and the only June there. They wouldn’t give out her last name. Many people told me their packages got lost and there was nothing they could do about it. I do believe them. From this woman’s attitude and the way she runs «HER» station, I believe there’s probably nothing I can do about the way she treated me either.

The problem is the management. Michael G. Is the manager. He has no business running anything. He is a very rude man. He offers nothing to the customer or their employees.

RUDE!!! why are the employees at the USPS so rude? Every location i go to (Hillcrest, Chula Vista, Paradise Hills, Mission Valley, etc) they all have the same personality, like they hate their job. Its that what they’re trained to do? Not one single smile or hello.
I stand in line. you hear «NEXT» then they grab my package, do whatever they gotta do then on to the next customer… but wait i wasn’t finish— i wanted to track my package along with a certified mail receipt — then they give an attitude — –like chill homie you aint got no stamps to lick.

Talk about TERRIBLE SERVICE! Please pick up the phone and at least acknowledge the customer instead of letting it ring! I called 3 times and the first time someone hung up on me and the other 2 times I was on hold for 7 minutes. ridiculous! Please fix the system, when it says delivered I would expect it to be ACTUALLY DELIVERED. Checked the mailbox and on the front porch and there was NOTHING! I hope they didn’t screw up my package because I’ve been waiting 8 days for it and it was expensive!

This review is for the lying filipino man with glasses w/​a quarter sleeve tattoo on his left arm I believe.
I arrived at 7:30 AM, waited the extra 30 for them to open. Then waited another 10 minutes to get into the next door I needed to pick up my package. If your hours are available at 8AM, be AVAILABLE AT 8AM. I got an email in regards to my package arrived at the facility. So both my boyfriend and I are away from home so I thought I would pick it up before it was in route and before I had to clock in. I did not want them to leave the package on the front door since the item was super expensive. The man had me wait for about half an hour and said, he could not find my package and the reason being is because it was just scanned (it was scanned since 6AM). He told me the only way I can have it is when the confirmation on my email says in route, then they will leave an orange paper at my door for being unavailable for drop off, then I have to take the orange paper and come back to pick up my package. His exact words were, we never leave the package at the front door.
MEDIOCRE! THE PACKAGE WAS LEFT AT THE FRONT DOOR!!!

The lines are always super long during 12−2pm. I usually use the self service machine since most of my packages that are being sent are domestic.
It’s a pain when I have to send an international package because the wait is super long on the line.
The people who work here are nice but the line. If only their machine had an option to send out to international then they would be amazing!

Michelle is so unbelievably amazing! She literally saved my Christmas! I was about to send fragile gifts poorly wrapped across country in the wrong sized boxes, had she not gone out of her way to help me. I was so overwhelmed with all of the Christmas gifts I got and all the options, that I was literally paralyzed. In the time I spent I watched how poorly some customers can treat others. I just wanted to take time out of my day to express my sincere and enormous amount of gratitude for such above and beyond customer service from a delightful and overly helpful lady! Thank you for making my Christmas! Happy Holidays everyone and please remember everyone is human with feelings too! Tis the season to be jolly! These guys are working hard for YOU! :)

Horrible, horrible, HORRIBLE!
There’s so many people here, the parking is insane. My sister and I wanted to ship a package for family. Since we’ve done this before where we use the machine to pay and ship. we thought it be a lot easier and faster.
We were packing our stuff and I went to ask for packaging tape & she gave me scotch tape?! How am I going to tape my box with that?! We left an will come back when it’s not as busy.
When I was backing out 2 cars almost hit me. There were so much road rage going on! Sigh. I will go to the Carmel mountain location next time.

This location seems to have really gone downhill since I first moved here about 10 years ago. A few of the employees are very rude and lazy. Every other location that I have dealt with have held incoming packages for me to pick up without a problem but this location always gives me excuses with attitude. I always regret calling them to ask about anything.
I use other postal services to deliver my packages but a lot of companies are now handing it off to USPS to complete the delivery. It’s unfortunate for Mira Mesa to have to deal with the incompetence of this post office.

Compared to the post offices in neighboring communities, Mira Mesa has the longest lines due to the high volume of international post. I recommend prepaid shipping to skip them. As far as the location of the mailboxes, the parking lot is convenient for getting in & out, unless it is that magic 3−5pm time when d-​holes try to use it as a shortcut.

I hate coming to this location.
Parking is easy, as they have an overflow lot, and entry/​exit is probably some of the easiest of San Diego Post Offices… then everything goes downhill.
The clientele… is…uh…instructionally challenged… as in… pick an issue for someone to have problems with, usually right in front of you, and they will:
–Have the wrong packaging, and require assistance in repackaging
–Need help filling out an international delivery form
–Pay for the bill in pennies, nickles and dimes
–Have a screaming child in tow, and simultaneously be screaming into a mobile phone
–Get into an argument with one of the two or three at most Postal Clerks manning the counter
By far the suckiest Post Office experience I have had in San Diego, and to that end, the west coast… but if you live in the area, there are not too many choices… you can pay a lot more for a Postal Annex or UPS Store… or suck it up, and maybe have a cocktail (or three) before you brave the other idiots that use this location.
Thank you, and good night!

They lost 4 of my packages and had no intention of trying to find out where they were. Can’t say I’m surprised but it’s still irritating.

This is the worst post office ever! I have called them over 100 times in the past three days to try and get a situation with my mail resolved since I am out of town and NO ONE seems to be able to pick up the dang phone. Management needs to hire better employees promptly!!!

I called about 20 – 30 times not one call was answered. Whoever is running the show needs to do something or fire all the lazy mothafucks that don’t know how to answer the phone.

They never answer their phone! Along with THEFT! My package was delivered according to tracking, but it was not here. None of my neighbors had it, I didn’t have it? So who did? I went there to try and get some more information but the workers had such an attitude.

This is by far the worst USPS postal office I have ever had an experience with. I have 3 missing packages that were «delivered» «left in/​at mailbox» which is completely bullshit. I live on military compound and there’s NO WAY the package will fit in my mailbox. As far as leaving them on my front porch (as the postal master mentioned) do you really thinking other Marines will take my packages?! Let’s be real!!! I had a package from Fedex the same day being delivered to me and first I thought it was my address but no, I received my package from Fedex. So WHY is it that I’m missing ALL my packages from USPS? I will reporting the postal master and this USPS to consumer affairs as well as his headquarters. Someone is taking my packages and him as the postal master can’t even tell which mailman delivered my packages that day when in fact, HE SHOULD KNOW. There’s definitely a glitch within this post office and I won’t let this go regardless of my reimbursements or not. No one should have to experience this.
So I ended up contacting consumer affairs and the rep I spoke with was able to locate my packages. Turns out, my regular mail lady was on vacation and someone else was filling in for her. The man who was filling in for her scanned my packages as delivered though it wasn’t. He should of never scanned it as delivered if he never delivered it. Instead, he could of left a notice instead of I having to pursue it to this level.
Packages were there. 2 out of 4. Will be back tomorrow to retrieve my other 2 packages. Hoping they leave a notice or something before scanning my packages as delivered the next time. Had a much better experience than I expected from the post office itself. Late 20s make who works there was nice&friendly. Thank you.

JUST got off the phone with the ASSHOLE «post master» at this location. i am in utter disgust at the way he presents himself. i have dealt with post offices all over the county and have always been served respectfully, even had the phone answered sometimes. SHOCKING.
YES, when i ordered something online, my work computer auto-​filled the wrong zipcode & i forgot the suite number. IT HAPPENS SIR.
The fact that is has taken ONE WEEK to even speak to someone at this location BECAUSE NO ONE PICKS UP THE PHONE EVER, shows poor management. I called every day, different times of the day, and no one EVER picks up.
fed up, i call the 800 USPS number i found online and a very nice young man was kind enough to pass the message along to the man not doing the job our taxes pay him to do.
i get a call back with the most condescending attitude, from the jump. i couldnt hear at first because my kids had the tv too loud, so he repeated himself super slow, like i was an idiot and didnt understand what he was saying. then proceeds to tell me «if it didnt have the right address it wont get delivered» ya dont say? i’ve never mailed anything before. *obvious sarcasm* he made it a point to tell me they closed at 5 and he was there late to return my call. ha! you want a cooke for doing your job???
im done dealing or sending anything to the 92 126 zipcode ever again, which is where i work, thanks to him. i dont care if it’s tax time, TAKE THE STICK OUT OF YOUR ANUS. im sorry youre so miserable you feel the need to take it out on someone who just needed to know if she could pick up her package, or wait to hear from the vendor. not a huge deal.
once i called him out on his attitude, he hung up on me. LOL. hope no one ever has to deal with this man after a long day at work. i was just not the one.

Back to 1 star! They never answer their phone!
Checked the tracking # and it states the letter was delivered in our mailbox. Well they screwed up and we don’t have the letter.

Quick and easy that is if you don’t have a jerk that’s on his phone while the attendant tries to talk to him at the same time. How rude right? Anyways the building looks nice and it’s tiny while tucked away on the side of the road. There’s usually not many parking spaces because of the small lot. It’s really cheap to send things by mail though so all in all a pretty good and convenient place.
BOO-​YAH!!!