PostalAnnex+

The staff is friendly and always willing to accommodate my shipping needs. Service can be a bit slow but the location is convenient and they provide services through the US Postal Service, UPS and Fed Ex.

Do not go to this place. The lady here is so rude. Our company uses their services but when we just need to drop off mail or Fedex with our postage on the package we get hasseled every time. Last time we needed to get some heavy envelopes weighed and we had our own stamps to use and they wouldn’t even help us. So rude.

Rude personel.
They always seem so unwilling to help and make a note of how little money they make.
We use their notary services and other all the time so we are a frequent paying customer but when we just need a quick mail weight (call it a favor if you wish) they get upset because they wont make any money of us. Really? Few seconds of your time will kill you?
I would never do that to my customers paying or not. Establishing a good relationship with people could only benefit your business. I guess they are not up for that.

This place is just down the block from me, so it’s convenient to stop by and drop off a package. I went to drop off a package last week and was told that I would have to pay for a small box. The return I was shipping was paid in full but ok, no big deal. I’ll buy a box for $ 1. I returned today to ship another prepaid package, with a box this time, so I figured I was in the clear. The older Asian lady told me that this time I would have to pay for her to ship the package. When I argued and told her last time I had to buy a box and that was all, she maintained that I have to pay $ 3 for the space my box will take up until the carrier picks it up. I walked out and went four more blocks up to the UPS store and dropped my package off for free.
This place will nickel and dime you for everything. Save yourself the trouble and cash and go to a more ethical shop, there are plenty downtown.

Both times I’ve been here, the staff was incredibly rude. The first time, I just wanted to mail something, so I asked at the desk where the outgoing mail slot was. The older Asian lady just kept yelling «By the door!!! By the door!!!» I mean, I found it eventually, but sheesh, the yelling was unnecessary.
The second time, I needed an envelope to mail a small package. I asked where the envelopes were, and instead of pointing them out, the man working said «I’ll just do it for you.» Ok. He asked what I was mailing and I said «Just this item and this little note.» So he takes the item to be shipped and shoves it inside, and in the process he was wadding up a note I was hoping to include inside the package. He then seals the envelope without putting the note in there. I told him I wanted to include the note as well so he rips open the package and says that he will just tape it all together even though the envelope was now all ripped up and looked terrible. I told him I would prefer a new envelope that wasn’t torn up. He rolled his eyes, handed me a new envelope and said «Ugh you do it then.» Seriously?! I never asked him to do it in the first place. But I held in whatever frustrated, angry words were floating around in my head, and I addressed the envelope. When I was finished, he weighed my package and I paid, then he gave me my change and stormed off. I said «Could I, um… May I please have a receipt?» (as I never saw him stamp the envelope or anything so I’m wondering if he will actually even mail it out at this point… I figured having some proof of purchase would be a good idea.) And he just shouts from across the room «It’s there. It’s right there.» Yep it sure was there. Still attached to the register behind the counter.
I will never come back here. Worst customer service ever!

The ladies here are very nice and helpful every time I come in. Great service! I’ll be back and recommend

Worst service ever. Avoid them at all costs. They charge a dollar just to weigh an envelope to see how many stamps it needs. The Asian lady should just quit.

I had a mailbox here three years. Its advantage is its not very busy so you get service shortly or right away. The disadvantage is you have to go through about six lights and four stop signs to get there. During baseball season the green zones are less available. The reason I left is the ever changing moods of the owners. Sometimes friendly sometimes not friendly. After three years they always ask for my box number when we both know they know it. Just give me my mail and stop asking that dumb question. I think there sour because I only rent a box and never ship anything. I go to the post office to do that because I had a mail order business and profit matters to me. The lady refused to give my key deposit back. So why is there a key deposit then?

Boo, came here twice for a notary but he was always «out for a few minutes, come back in a half hour».
Well after an hour I just went to another Postal Annex and got what I needed.
If you don’t have a guy available, just tell me and I’ll go somewhere else. Don’t lead me on.

My husband and I went there 8÷3÷13 to ship a big, complicated package back east. It required extremely high declared value, extra special packing. When I asked about type of service (we were shipping UPS) and said I was quite worried about declaration of high value causing the package to «disappear» in transit, they suggested I send it UPS 3-​Day Select, saying that it would have extra special handling that way (better handling than ground service). These people went far above and beyond the normal customer service I would expect. They were helpful, pro-​active in suggesting solutions, and I would definitely ship through them again.
Best of all, our package arrived in 3 days, in beautiful shape. These owners try harder than any other owners I have experienced in ANY PostalAnnex or any of their competitors.

I ended up here a few times during Comic-​Con this year and the staff here was so friendly. I always saw the same two people working, a man and a woman, and they were very helpful. Fantastic customer service — not at all what I was expecting. They were very accommodating to a visitor such as myself.

I live near this postal annex and frequently visit this location because of its convenience. However, lackluster customer service has recently led me to travel the short distance to a more friendly location.

Very friendly and helpful service!
I’m just starting my own business selling stuff on-​line and have hard time figuring out and learning about shipping costs/​methods.
Every time I go here and my shipping would have been double or triple what I anticipated, the guy figures out how to make it cheaper.
And I always get tracking number included!

these guys are always helpful and professional. They ship or noterized something for you and that what they did for me.

So I opened a mailbox here and the guy gave me the address to the other Postal Annex to use as my mailbox address. Needless to say I didn’t get any of my mail because of this guy. I’d be cautious about doing business with these people if they don’t even know where they are located!