Nature’s Pet Market

I love this place. The grooming here is the best — there is one groomer, she loves my dog, there are toys for him to play with and a bed on the floor. They even brought him up to the area behind the front desk to play with toys while waiting for pickup! My dog was prescribed the awful and scary Hills Prescription Diet and immediately had health problems. I went online and researched the best dog food, went to Natures — they confirmed my concerns and had the food I wanted! They discussed my dogs needs and even gave me a natural tonic to help his kidneys and he’s been in top shape ever since. This is the place I trust, even above my veterinarians office.

Quick, beautiful work at a great price! Pup got a bath and haircut in 45 minutes. They did a lovely job, and his fur is not easy to cut. We will be coming back regularly.

The dog treats here are fabulous, my Henry loved everyone of them.

I love this pet store! The employees are friendly and helpful. Their prices are surprisingly cheap, wherein the prices are less than many big box stores and sometimes even Amazon. They have many different varieties of dog food and snacks. They have a bunch of cat stuff too but I don’t care about that. I go here for all of my dog’s needs. AND they even provide free parking in a parking structure right next door.

I’ve been coming in here for a while now, they have grooming twice a week, but she’s almost always booked. Make sure to call and make an appointment at least two weeks before, because she is great. I don’t remember her name but she always gives my little yorkie a nail clip and she’s always so nice to him even though he’s a squirmer.
The ladies at this store are all nice, helpful and friendly. Knows their product and will help you get any item you need. Either from another store or they will order it for you, they can make sure you get the item you need.
There’s 1 guy here, and I don’t know if he’s new or from another store, or just preoccupied, but he’s not as friendly as the ladies that work here. I was asking about the groomer lady on when she will be in the store, and he asked me 3 times to make an appointment with her for next week. Even pulled up the appointment book. I didn’t want to make an appointment at the time because I didn’t know if I would work that Sunday or not. Either way, he seemed intent on making that appointment for me so much so, that I definitely did not want to put my name down at all. He scared me a little bit. Having said that, that’s my personal issue and not the store at all. I’m sure he just wants to help, as an introvert, I just got a little intimidated.
I still highly recommend this place though.

I recently took my dog here to be groomed. While I liked the hair cut the groomer cut my dogs nail too short and actually exposed his quick. After leaving a not so great review the owner contacted me was very apologetic and handled the situation professionally. The BEST customer service I’ve received in Portland. Thank you.

This review is for the store and grooming.
The store is clean and has a good variety of dog, cat, and other pet items. The employees were very friendly and helpful the two times I’ve visited, and didn’t mind cleaning up a mess my dog made. A resident cat roamed the store and was friendly to guests.
I got a nail trim ($ 10) for my dog with their groomer. She’s only onsite at this location Sunday, Monday, Tuesday, and «every other Sat.» She may have pre-​arranged appointments with other guests and be occupied for certain hours, so it’s best to call ahead and verify her time and date availability. She also works at Nature’s Pet’s Beaverton location.
This store is also a UPS Access Point, so if you live nearby and missed a package delivery, you can come pick it up here, as well as drop off prepaid packages.

great foods, stay on top of the manufacturers’ practices and always helpful. Thanks for being there. And if you could open a store on the east side that would be great!

Love this place! Jessica does a great job grooming our maltipoo, and the store carries great, healthy and fun dog foods and treats. Also, grooming is reasonably priced… only $ 45 for full service groom (before tip). Recommended!

This location is a bit hidden, but has a parking lot. A good variety at reasonable prices. They have rewards programs as well for different products. Two paws up!

I had to write about this because I’m so impressed by their service. I recently found out my senior yorkshire terrier has heart issues, and needs to be on a low/​no sodium diet. I’ve been shopping at Nature’s Pet for a while but I’m definitely not a «known» customer, and there’s no reason for them to go above and beyond for me. My dog’s favorite treats are these belly bites things but I had no idea what the sodium content was. The wonderful folks at Nature’s Pet helped me find other products that would fit my criteria AND they called the company rep to confirm my pups favorite treat didn’t have any added sodium and called me back the very next day to let me know the treats were safe. This is not your chain store, these employess care about pets, enough so that they go way above and beyond to make sure that you and your pet get the safest, healthiest products available.

I find myself in Portland quite often, most often with my pup in tow. This is my go-​to place to grab his food, toys, and treats. It was hard to find another shop in the city that carried Acana or Orijins, but they do!
I would give this place 5 stars, but they haven’t been consistent about finding my name in their frequent buyers/​rewards program list – my only (very minimal) complaint. But even when they can’t find it, they’re still being very friendly and sweet. Great service.

There aren’t very many stores that carry the dog food for my super picky pooch, so I find myself needing to go out of my way to get her food. I am so happy that I found this place! And it has parking in this area is a plus. The store clerks are always friendly, and they have a great selection of «extra’s» like toys and treats. I still find myself going to other stores for limited ingredient treats, but my pooch would certainly be fine with their selection.

Great pet store! My english bulldog is allergic to almost everything under the sun, and the staff is always willing to spend extra time with me finding the right treats and food for him. They have a good selection of food and treats. A great option for downtown pet owners.

I love this place. I feel like it is thy neighborhood pet shop. I know there are a bizillion others now but this place makes me feel cozy. The workers are friendly and the prices are comparable to other places. They also carry a good selection of products.

This store has literally the best customer service of any organization (small business, large business, anything) I’ve ever encountered. And I work in customer service as a representative.
Once upon a time last week, I bought a cat tree spur of the moment (she loves it, by the way). The kind employees offered to help me get it into my car. Alas, my small 1998 Saturn didn’t prove up to the task of holding the almost-​as-​tall-​as-​me cat tree I decided to get (I’m 5’6″ for reference).
So what would most any other store do? Offer to hold it for me until I could get a larger vehicle, I assume. What did this store do?
Have the employee put it in his car, follow me, and drive it over to my apartment.
That was enough to already make me super impressed. But then it gets better. After finding out I lived on the second floor of a stairs-​only 1920s brick building, he carried the damn thing up two flights of stairs for me. I was shocked by how kind he was. Even after I said I could handle it, he insisted on going the extra mile just to be helpful.
I’m an idiot who doesn’t carry cash and I didn’t catch his name, so I couldn’t tip. I do hope he sees this to know how impressed I was.
10/​10, would by pet stuff there again.

Crossing the border from BC for a trip to Portland, I didn’t realize that pet food had to be its original package so we had to toss all of our dog’s food. We bought new food at Safeway but of course it wasn’t what he’s used to and he refused to eat it. Then we drove to Nature’s Pet and they really went above and beyond to find something our furry little friend would eat. They looked up the ingredients of his Canadian food and tried to find a good equivalent, even opening up two different bags of food so he could sample the food and we’d know he’d eat it. We bought a Thundershirt, a toy, and some treats while we were there and we couldn’t be happier with the quality of those items and the friendly service we received.

This is such a cool store. It’s not a vast warehouse nor is it a teensy-​weensy boutique, but rather, it’s somewhere in between.
They stock the particular cat foods that my vet recommended for little Mimosa. Out of the several that we tried, it turns out that PureVita brand chicken stew is the one that the little princess prefers. I like that I can just stroll up the street and pick it up for her.
I can also get her little fur mice as presents for being such a good kitty and never shredding my ottoman and for never playing with my shoes and dragging them all over the house. That’s right. She’s such a good kitty. One day the little beast will use the scratching post and will leave my poor ottoman alone.
The employees here are always friendly and helpful. We usually have to make a special order for the kitty food and they call me and let me know when it comes in. It seems to be a popular brand/​flavor. The big, fat store cat is very chatty and friendly as well.
One last thing: there is covered parking for folks that need to drive. That’s a real big perk considering the location is on bustling NW 21^st avenue and street parking is often iffy.

When I moved to NW Portland I needed a new Pet store to buy food and supplies for my dog and rabbit. This place was within walking distance and I’m glad I checked it out!
The store is clean and organized. Easy to find products. The employees are very knowledgable of what they carry and if you don’t know what to get, they are able to give awesome recommendations.
If you’re looking for a personable experience with people who know their stuff, this is the place.

Yet another little (not-​so-​secret) Portland spot I love. Nature’s Pet is packed full of wonderful pet supplies; most of their food is grain-​free (a definite plus for me) and their staff is knowledgeable.
I bought some food for my little guy that made him throw up. When I called in one of the workers was very sweet, explained what could be the cause (the product was lamb meat which might be too rich for my dog) and allowed me to exchange it that day.
I am so happy to know I’ve got this place in my neighborhood; not only is the inventory great (and high-​quality), it’s staffed with people who know what it’s like to have (and love) animals.
And if that’s not enough «awww» factor for you: They also have a space in the back where they house kitties looking for a home! Say it with me: AWWWW.