H&R Block

The guy was ok, not real personable and I didn’t feel confident that my money was in good hands. After about an hour he told me my total would be $ 250! I would never ever pay more than $ 150 for my taxes to be prepared. I know people with quality accountants that charge $ 150 per hour to do their taxes and it only took an hour! So why in the heck would I pay $ 250 per hour for a wannabe accountant? I asked if I was obligated to pay, he said no and I high tailed it out of there. I’ll never use H&R Block again.

I have no idea how the other CPAs are at this location but I believe that the experience at a business should be stellar no matter who you see. My experience here, I’m sorry to say, was terrible. I will never use an H&R Block again, unfortunately. The representative I was assigned to worked extremely fast and never once warned me what my total cost would be for her services and it turned out to be well over $ 400 for one year’s tax return! That is atrocious. And that didn’t even include all the taxes I had to pay! And my taxes weren’t even that complicated! But all of the work had already been done and filed and so there wasn’t any going back. I dislike confrontation so I didn’t complain as much as I should have, but looking back now, I should have refused to pay. I just really wanted to pay and get out of there. While she was doing my taxes, there were very little questions asked of me and the interaction was in no way personable, which is something that I would look for since my money is being handled. I want to feel confident in the financial professional that I am working with and if the person doesn’t dig deep into your habits and whatnot, there are probably some missed deductions.
On top of that, I received a couple of letters from the IRS asking for all of my tax information for the past 5 years and I had to speak to another representative to get some real clarity. I’m still not sure why they were asking for this but I was told not to worry about it!!!
I very rarely leave bad reviews on here because I want to give businesses the benefit of the doubt and just because I had one bad experience shouldn’t color the whole business. However, this experience was bad enough that I felt that I needed to say something.

Martha is my hero! I stupidly let a friend do my taxes in 2009. Long story short, the friend screwed up, and Martha was able to fix it this year and find me a bunch of money by doing a Second Look.
I’ve never dealt with any other tax professionals at H&R Block, but if you need help with your taxes, call them up and ask for Martha. She’s friendly, fast, and totally knowledgeable. You won’t regret letting her do your taxes.