Firehouse Subs

You’re kiddin me! How can you even call this a sub place? If I want a sub, I want to leave filled up and have some meat! The little bit of meat with a BIG price is extremely disappointing. Any true fireman wants to be filled up until dinner, this doesn’t cut it period!!!

Horrible slow service. It took them ½ hour to make a salad. There were 6 people behind the counter and only one was a cashier. It would have taken much longer had I not asked. Ridiculous

The best sub-​shop in Parker. My brother and I discovered Firehouse about a year ago. We were driving by & thought we’d try something new for lunch. It was so good we ended up eating lunch there the entire week. The Meatball is outstanding, as is the Italian & Hook and Ladder but the Brisket is my favorite. The only reason they don’t get a 5^th star is bc if the Coke machine. I luv this machine & all the choices (Grape Sprite, Orange Sprite) but only if it’s not busy. If you get a long line of ppl waiting to get drinks, especially children & you’ll be waiting for a long time. If you’re going to have a machine like that, you have to have at least 2 to move things along faster.

I love firehouse. It’s delicious and the staff is always incredibly friendly. The low rating is because it takes forever!!! We just left and it took 16 minutes to get our sandwiches. Now I understand they are warm sandwiches and made on the spot, but that’s a long time to wait. Also, we never call in our order anymore because it’s never been accurate. You’re better off going in and expecting to wait a bit.

Very disappointed… 1^st & last visit this weekend. I ordered online and picked up a few minutes before my order was suppose to be ready, that was a plus. My hubby had the meatball and said it was decent, a tad better than subway. I had the steak and cheese and it was hardly edible. It was all congealed on the sandwich and the meat had little flavor and it didn’t help it was drowning in mayo in parts. Also my kids meals came with a drink but there was a line about 20 people deep at their soda machine so I asked if I could just have a bottle soda… For an extra charge they said. So 8min of waiting in line for a dang soda and still about 7 people and their children in front of me to go and I left, should have just paid for the bottles.

Disappointed! We usually love Firehouse but we’ve had a few bad experiences in a row:
1. Super Bowl Platter — We preordered a platter a week prior to the game but when we called prior to the scheduled pick-​up time (to make sure it was ready), we were advised that there was no record of our order. While they were able to throw a platter together — I wish that our new pick-​up time wasn’t after our party started, that our original order wasn’t lost, and that we received some sort of an apology or acknowledgement that our order was lost. Very disappointing! Thank goodness my husband thought to call ahead!
2. Messy restaurant & incorrect order — We were in this last Saturday and the entire restaurant was a mess. It looked like a bomb went off inside (a large amount of food all over the floors & tables, chairs scattered everywhere, garbage overflowing, really bad & unusual smell, etc.). We also had issues with the two sandwich’s we ordered — they were both incorrect. While issues with our order seem to be a common occurrence (a two item sandwich incorrect every time), it was disappointing to have it happen yet again and to see how dirty the place was.
It feels like this location has gone downhill :(

I was disappointed with the cleanliness of this restaurant today. The floor near the soda machine was so sticky you could not even walk near it, pop spilled all over the floor. The trash bins needed to be wiped on the top, they were filthy. Overall, I was not impressed. You would think with so many workers, one of them could go out in the lobby area and do some cleaning.

i eat lunch in this Firehouse Sub at least twice a week and the staff is GREAT! Always friendly, and in fact, they often remember my order and start typing it in as I approach the register. Great place to eat lunch!!!

This place is awesome! All firehouse subs are but this one especially. Great customer service, they are wonderful. I come for lunch all the time.

Came in for three first time today. Had turkey and cranberry… Excellent. I feel like I’m enjoying a post thanksgiving sandwhich. The cranberry is just the right amount. Not too much to take away from the savoryness of the turkey. Big tv with tennis coverage in the corner, cool but at ridiculous high location … At least 9 feet. Don’t expect to watch unless you want a sore neck. Good food, which I was close enough to visit more often.

I’m over it. I really like Firehouse Subs but this location is awful. Every time I’ve been in there, the employees act as though I’m inconveniencing them just by walking in the door. I was there a few days ago and all the employees were chatting in the back storage area. One young girl came out to take my order but the other employee’s conversation must have been so intense, they didn’t come out to make the order for about five minutes. An employee came out to stock the meats before they made my order. The fountain machine was also out of a drink choice they knew about, just chose to chat as oppose to working. There is really no excuse for this. I’ve worked fast food before and I’m aware of how hard it can be but I was the only customer ordering and their were six employees. I’m over feeling like a burden while I’m spending money on a product. If you hate your job that much then quit!

Love this place! Food is always fresh and every hot sub I’ve tried is amazing. Been to this location 5 – 6 and always had a good experience. Plus they donate stuff to fireman. Can’t go wrong

Franchise sub with a local feel. Large outside patio, varieties of hot sauces, and kids also get a free fireman hat. Can be slow sometimes but you can order online. Free sub on your birthday.
I wanted to give 5 stars for Beef & Cheddar Brisket but my rule is reserving 5 star ratings only for non-​franchise businesses. Brisket quality is definitely comparable to a typical BBQ restaurant.

I love the soda machine but the subs are very disappointing and when I say «I cannot eat pickles at all» why would you still put them on there? Ruined everything.

I am a fan! I don’t frequent sub shops, but I find myself at this one every week. They have a winning theme with Firehouse. The deli is all about firemen with their décor. Firemen frequent the restaurant regularly too. Everyone loves mingling with them as they are truly heroes. The shop stays very involved with the community, taking donations for fire victims and celebrating local schools.
So, the food; I always order a custom made veggie that I love. The staff is very friendly and remember me and try to guess my order as I walk in. Their menu is varied and predictable but unique as they keep with their theme. The bread is always fresh and delicious. They have one of those fun Coke machines with a 100 different drink choices.
The store is kept very clean and they always ask me if everything was ok. The kids love it because they get a fireman’s hat and teenagers fill the place because of the great food and prices. They have a nice large outdoor patio, with a pretty view across the street of a field.
I expect to see this chain become very successful!

Best place for subs!
This place is my fav place to go when wanting a sub. Hot/​cold, fresh and always good. A huge selection of hot sauces you can choose from also.

So nice to have a locally owned sub shop around and that space next to Fitness 19 has been empty fare too long.
We went in while the kids were still out on Christmas vacation for lunch and the place was packed but we still ordered our sandwiches quite quickly, the staff was friendly and efficient and luckily there was one table left.
The pop machine is the coolest thing ever and if you take your kids there don’t be surprised if they spend a really long time getting their soda re-​fills. It seems to have hundreds of different combinations of flavorings all in a kind of retro coke machine looking device.
Our sandwiches were hand delivered to us by the owner and were quite good. A decent amount of topping for the price and a fun family atmosphere. We’ll be back and plan to check out the patio in the summer.

The service was fast and friendly and the hot subs are decent, maybe better than average. Healthy portions on the large subs — you’ll be packing up the second half for dinner. The whole fireman theme gets a little old, it’s eeeeeverywhere.

We came to Firehouse for a bad bad reason. I am really craving what I consider a traditional sub shop salad. One with cold cuts, cheese slices and shredded lettuces. Firehouse didn’t have this. It is not their fault but I was still sad.
This place is a step up from Subway, I would say it is similar to
Jimmy Johns or Pats. The bread was good and crunchy, just how I like it on a sub. The toppings all seemed fresh and most of the choices sounded good (bacon mmm). One of my favorite parts was that the turkey was served warm. I am not a huge fan of toasted subs (I know it sounds crazy) but I really liked that the meat was warm.
The other great part was their selection of hot sauces. The boy loves hot sauce so he pulled about 5 of them down and tried them all. They rate them from 1 – 10 so you don’t ruin your sandwich by putting on something you can’t handle. I was sad to see that they didn’t have anything lower than a 3 because I am a bit of a pansy.
Another cool thing is their coke machine. It is one of the fancy new ones where you can mix flavoring into your drinks. I tried a orange sprite… sometimes there is a reason they don’t mass produce things like this, it tasted like crap. BUT it was fun to play around with.

This has to be the best Sub shop in Parker. Very friendly staff, nice atmosphere.
They also have every flavor of Diet Coke!
Summer time will be nice with the outside sitting area.