Holey Cream

Holy cow. Don’t come here if you had a big dinner prior because the chances of you finishing one of those monster selections are slim to none!
It’s easy to miss this little hole in the wall type of place but once you discover it; you’ve discovered paradise! There is an amazing selection of ice creams and different topping for your donut and I think they make shakes too but I didn’t try it, I was too focused on the huge portion of amazingness they gave me.
Great place for a first date or for someone that has a sweet tooth, one mistake I made was ordering one for each of us when one is perfect for two people to share! I wasn’t able to finish my masterpiece but I most certainly recommend getting one serving. Portions are massive, I also went in November late at night so it wasn’t crowded or anything and the staff was nice. Make you bring a water bottle for the amount of sugar you need to wash down after this !

Yummy, yummy, yummy. Best two desserts on the planet, together! The Oreo donut was delicious. Their frozen yogurt is also really good. Big portions though so they’re hard to finish. Unfortunately, the place is tiny so it is quite cramped and disorganised. The service could have been better. It’s a really cool place nonetheless.

I should start by saying that the concept of this place is more or less my dream business. For my birthday this year, I asked that we just skip cake and get donuts and ice cream instead to make ice cream sandwiches with them. So when I realized that Holey Cream was within a block of where we were staying in NYC, I knew we had to make a stop. I about ran there when I found out, only to realize I wasn’t hungry at that time.
We stopped here late one night after a B’way show. I can see why others have complained about the service being a little lacking, they weren’t THAT busy yet they still snapped at us to move farther in and didn’t greet anyone who entered. But it was going to take a lot to turn me away from my dream business so I stuck around.
I wasn’t sure what combination [this was the hardest part of the whole experience] to get so I just went with the first combination I could decide. There were a lot of different options! We did a donut with chocolate icing, graham cracker crumbs and smores ice cream, all topped off with marshmallow sauce.
We actually carried it a block back to the place we were staying before digging in and it held up well despite a very warm night. It… was…excellent!!!
I was worried about the donut being hard to cut through with the spoon needed for the ice cream, but it was totally fine! The smores ice cream is delicious and the combination was just awesome.
They also had an assortment of other baked goods but I definitely recommend the donut sandwich if that sounds good to you. $ 8 seems a bit high, but for the quality and the size, it was a pretty fair NYC price.
I would definitely return, after I brainstorm a new combination, and only wish I could have this every year on my birthday!

The most delicious dessert I have ever had in my life. I don’t know who thought of this but it is pure genius. I ate the entire thing in 10 min it was that amazing. The only thing I recommend is for the staff to be a little more inviting and in a better mood, they all seem so bland and cold. I’ve been four times and the last time the donut and toppings seemed a tad stale. I went there right before they closed so that’s probably why but still things should be always fresh. However, over all I absolutely love this place. If you’re in NYC you NEED to try.

AMAZING! Confusing as a first time customer, but it’s worth it. My boyfriend and I shared it because it was so big.

Horrible service. Guy behind counter worked on online orders while customers waited. Donuts were stale. Overall disappointing.

I got the kiddy-​size mint chocolate chip ice cream ($ 5.00) and it was a reasonable portion. I really liked how minty and not excessively sweet the ice cream was. The employees were both friendly and helpful.

What a great idea, donuts & ice cream! You get your choice of two flavor ice creams, between a donut, icing on top with 1 topping. Holey sugar high — it was delicious! The only thing I could think to make this better is a warm glazed donut instead of the cold and slightly caked donut. Either way it was still awesome and recommended.

The two stars for this place are based solely on service and presentation. The ice creams and donuts get 100 stars in my opinion.
But what is delicious icecream and fresh baked donut, when the service and cleanliness of the place does not match your expectations?
The concept of this place is astounding and I love the menu options, it’s really like no other.
My only issue with this place is that all 3 times I have visited, the staff is constantly arguing with I believe what seems to be postmates (the people who deliver on their behalf). It is extremely uncomfortable to be standing there ordering your icecream, and having the staff argue with the delivery person. It is very unprofessional.
Lastly, there seems to be no one who looks after the cleanliness of this place. All three of my visits, I see garbage and dirty napkins all over the place. It is not very inviting, I don’t know if I will ever visit this place again, and if I do, it will only be because the icecream and donut are actually very delicious, but not for the service.
In the photos: This was on my last visit. Dirty napkins all over the place, and counter top where people sit to enjoy their ice cream all dirty! Very unacceptable. If the owner of this place ever bothers to read the reviews for their business (please consider in addressing these issues, your business has tons of potential, and the concept of it is very unique, but you cannot continue to operate under these circumstances)

Cute little hole in the wall ice cream place. Went with a friend on a nice Wednesday night around 9:30pm and it was packed. The line was about 15 people deep but it moved pretty quickly. It was difficult to see the flavors due to the crowd. Other people were getting the donut ice cream sandwich creation however I just stuck with a kiddy ice cream which was plenty for me. Personally though the prices were a little steep; my kiddy one scoop was $ 5. But I guess it is homemade and I do love in NYC so what do I expect. Happy we stumbled upon it when we were having ice cream cravings but wouldn’t rush back anytime soon.

Ill chalk off the first time to a fluke. I called again to have them deliver for a birthday and they were awesome! I spoke to the manager and he was very patient with me and gaveme the time to explain their delivery options, what flavors I should go for and timing of delivery. This time everything went off without a hitch and the product was awesome! Everyone enjoyed their donut/​ice creams and were craving more. It was so good, they want to order again for upcoming birthday’s.

They were real good donuts the place is a small place but has lots of variety and color. I felt like I packed on 5lbs after I had the Nutella filled donut.

You should try at least once. Not a A++ dessert. why? Well the pictures look great and tasty but the cons are:
— Stale cereal (fruit loops esp.)
— Donut wasn’t fresh (it would be sooo much better IF it was Krispy Crème donuts!)
— Ice cream wasn’t as tasty
Overall the looks of it was a treat. But who knows. next time the cereal and donuts could be fresh… i’ll give you one more try next time…

Oh I’m DEFINITELY a fan of Holey Cream, especially after what I experienced on a recent visit. Two of my favorite desserts in the same combination — donuts and ice cream?! And the fact that I got to build my own donut ice cream sandwich!!!
It’s important to exercise patience because it does take time to build your dessert of preference. However, the end result is very much worth it, believe me! It may help to show up a bit later, or at a time when there isn’t a line or a serious wait time.
Once you get in line, think strategically, but don’t think too hard. First, select your donut, next pick your ice cream, and I recommend that you diversify your ice cream scoops. There are a few ice cream flavors to choose from in the display, so think about how to pair up different flavor profiles. Understand how to work with your palate. After those two critical steps are complete, you then get to garnish your donut ice cream sandwich with some of the goodies in the display. Don’t hold back, let your creativity fly! It’s supposed to be fun, and I can’t tell you how much fun I had both participating in it’s creation and watching it happen in front of my eyes.

Small, crowded but cute space. On the wall are step by step instructions with photos on how to make their «outrageous donut ice cream sandwich,» which is their specialty. The donuts are displayed and while I liked the look of the icing and toppings, the donut itself looked very basic and not that appetizing. So, my friend and I decided to share an ice cream sundae instead of spending $ 7+ each on the donut ice cream sandwich.
The ice cream sundae consists of 4 scoops of ice cream and naturally I thought we could choose 4 different ice cream flavors. However, the gal behind the counter told us we can only choose 2 flavors without giving a good reason behind it. I was a little upset about that because it’s 4 scoops but they couldn’t scoop us 4 different flavors. With that in mind, I had to first see what all the flavors were and several looked great to me, such as the S’mores, Red Velvet Cupcake and Peanut Butter Caramel Cookie Dough.
As I was trying to peer into the other display of flavors, one of the servers behind the counter asked if I knew what I wanted. I replied «No.» He then asked me to move and I responded that I have to look at all the flavors first. Meanwhile, the group of 4 people standing right in front of the case I needed to look at had been there for who knows how long and they were certainly not asked to move or hurry up. I was so upset by the rudeness of the server that I told my friend I wanted to leave, but then thought better of it and told my friend to order for us, while I waited patiently in front, away from the server.
My ice cream flavor choice was S’mores (my favorite dessert) and my friend chose the Butterscotch Praline. There were hot fudge sauce and chocolate chip cookie dough pieces, as well as whipped cream on top. I was able to taste the Butterscotch Praline distinctly and it was delicious! Incredibly sweet with the lovely flavor of butterscotch. The S’mores ice cream pretty good, but it was harder to taste, but I was able to discern the graham cracker and chocolate chip ingredients. I wish there was much more marshmallow in there though, because that’s my favorite part of S’mores. They covered the ice cream with a ton of chocolate sauce, which is what overpowered the S’mores ice cream but overall, the sundae was quite yummy.
I might go back to try the more unique, interesting ice cream flavors and maybe try the donut ice cream sandwich, since from what I saw, they looked pretty massive. I just didn’t like how the servers treated their customers.

I might be pre-​diabetic after this place!
Located in Theater District, Holey Cream is within a small, slightly run down building. Upon entrance, there is minuscule seating available for three to your right. There are four foldable chairs right in front of the shop for those who want to sit and eat. In addition, there is an illustration of the right wall demonstrating how to order your ice cream sandwich.
If it’s your first time, I’d get the glorious sandwich for $ 8 that most definitely shareable between 2 people.
Donut: Chewy, simply glazed donut that is cut horizontally in half.
Ice cream: There were probably 18 flavors to choose from! Only one sample of ice cream per customer. I was debating between Red Velvet Cupcake and S’mores but had to choose my one sample card for S’mores. It was absolutely delicious and smooth that I immediately said yes!
Icing: Two options of chocolate and vanilla were available. I chose the latter option, who knows why. The top half of the donut is lightly dipped horizontally into the warm icing, as it cools down when in the air.
Topping: One choice of topping above the icing. Decided to go with Oreo pieces because you can never go wrong with that. Think of toppings that you find in a frozen yogurt place if you’re not sure.
Each customer is limited to one sample of ice cream or of anything. The customer service is below average — nothing but attitude when it was not busy!
All in all, it is a decent dessert place to drop by to try. Holey Cream offers hand dipped donuts, ice cream, sundaes, cupcakes, cookies, brownies, frozen yogurt, sorbet, and smoothies.

Tough call because 3 stars feels low and 4 stars feels high. Holey Cream is a place to Instagram your dessert. Ice cream and donut quality are mediocre at best. Service is lacking as the people who work there are kind of rude and barely crack a smile. I’ve been there three times now and each time has been the same. Maybe they are annoyed at how excited people are over a doughnut ice cream sandwich?
You can pick a type of donut, they cut it in half and you pick the ice cream flavors. 2 flavors, 3 scoops so pick wisely. You then pick a frosting flavor for the top of the doughnut and then you pick toppings.
Overall, the place is fine, I usually just go when I’m in the area and friends are in town and can take them to an insane dessert spot. If you’re in the area stop in, if you aren’t, skip. But if you do come, you automatically will Instagram your treat!

Holey Cream? More like Holey Ice SCREAM for more! Okay let’s start with the process of the aimeizing ice cream donut sandwich. First you get to watch them take out a warm donut, cut it in half and apply 3, yup that’s right 3 HUGE scoops of your choice ice cream on top of the donut. Then, they would take the top half of the sliced donut, dip it in sugary icing and topping it with your choice of toppings such as oreo crumbs, etc. BOOOM there you have it– an ice cream donut sandwich that will take 3 folks to finish. LOVE the concept and this place needs to be hyped up a little more given its all the way in Hell’s Kitchen and we know dam well not too many people hang around there.

I’ve gotta be honest with you guys, this might not be the most trustworthy review of Holey Cream. Not only have I never been in the store, but I’ve only ever had the donuts (under the influence). So, just keep that in mind.
It was a late evening and I’d hit been hit by the munchies. I was far too lazy to get up and get anything myself, so I sent my boyfriend and his roommate to Holey Cream. 45 minutes (and a stop at Empanada Mama) later, the two of them came back with my snack. Two donuts. Both with vanilla icing and chocolate syrup, but different crumbles. One Oreo and the other Reese’s. According to them it was not only a crowded space but also a very confusing one. They’d initially tried to make me an ice cream sandwich, but being under the influence they found the process too difficult and gave up. Leaving me without Holey Cream’s signature dish.
The donuts were nothing special in my opinion. The dough was flavorless and too bready for my tastes. Being able to customize your toppings is cute, but they were overbearingly sweet. That vanilla icing? Yikes. Of course, I could pin that on the boys for making a poor choice. While I wouldn’t go to Holey Cream for their donuts (what with Underwest being so close), I definitely plan on going back for the real experience. I can’t pass up donuts AND ice cream, those are my favorite sweets!

Okay this seriously seemed like such a good idea until it wasn’t. Like seriously, ice cream and donuts? I probably can name 10 people who would kill for ice cream and donuts.
First off, upon walking into this dim establishment, it’s as narrow as a hallway. There’s probably a ton of people lined up (like almost everything in Hell’s Kitchen, this place is not the place to bring a bunch of people. That actually happened when I was there and it got really really crowded). You can pick your ice cream, icing, and topping. I had their dulce de leche (so good) with vanilla icing and reese cup’s with chocolate icing added. It was actually really good, but halfway through — you’ll start feeling like you’re on the verge of diabetes. Maybe it’s much better to share with someone else…
The unfortunate thing about this is that whereas it is a summer treat (honestly, I would have this any time of year, but ice cream = summer), this place lacks seats and air conditioning. Some people used high chairs as a table. Note they also ave a $ 10 credit card minimum and the donut/​ice cream combo is ~$ 8.
I don’t think I would come here for the smoothies or ice cream sandwiches, only because it’s Holey Cream, hello — donuts + ice cream.

Muy buen sitio los donut rellenos buenisimos recomendable los empleados son amables y la variedad de helados amplia.