Authentic Realty

it was great working with Steffen, really understanding and made the move efficient. Laid back guy that has the in at some of the smaller management companies that have really nice apartments.
He always answered his phones quickly, before and even after the signing of the paperwork. I will be sure to refer him to my friends and he has made my time much better in New York. Thanks for the easy apartment search Steffen!

I would not recommend working with this group. Stephan Laboncetta found us an apartment that seemed pretty great at first. Little did we know that our adjacent air shaft was infested with pigeons who would often breed and defecate on our window sills. Upon complaining to the landlord within the first week or two, Stephan called me directly and suggested that unless I stop complaining about the pigeons, he and the landlord would tear up my lease. That’s not the kind of realtor I’d like to work with. I wish he had gone to bat for us, but instead, it seems that — unsurprisingly — he was in bed with the slimy slumlord.

I’ve moved more than once in Manhattan and have always loathed paying a huge fee for someone to open a door. My recent move working with Stephan and Justin from Authentic has given me a whole new perspective on what a broker’s job is.
My roommate and I found a listing on Craig’s list and wound up meeting Justin. Although the apartment didn’t pan out, we told him what type of place we were looking for and from then on he only showed apartments that we would consider renting. We wound up seeing places 2 separate times with Justin and never ever felt a salesy vibe from him. He was considerate, realistic, punctual, and accommodating. Every picture we saw was real and he never wasted our time with apartments we would hate or not be able to afford.
Needless to say we wound up finding a great spot in a prime location. Authentic’s fees are more affordable than most other brokers and when we signed the lease Stephan, the owner, went through every detail and answered all of our questions. I gladly handed over a check to cover the brokers fee. Authentic realty made my move (and life) easier and less stressful.

Stephan helped us get the apartment we wanted! He was great to work with. He really worked hard and came through for us! Apartment hunting in Manhattan is very stressful especially for a group of college students. I’m just happy I can call Manhattan my home now.

Our experience with Authentic Realty, which was representing the owner of an apartment building in the East Village, was positive and efficient during the process of signing the lease. At the end of the lease (three months ago), we vacated the apartment, with due notice and leaving no damage. We have not been refunded the security deposit, as required by the contract, and we get the runaround no matter who we call. Authentic Realty says it’s not responsible, and in a sense, that’s certainly true. However, I am rating Authentic Realty as unacceptable because you don’t want to deal with a company that appears to be willing to represent unethical clients.