David’s Bridal

I had a mixed experience at David’s bridal in natick. The woman at the front desk was very nice and had my favorite dresses printed out already which was nice. My consultant measured me and brought me out a corset and petticoat and left them in the fitting room. Luckily my mother was with me otherwise I never would have been able to get the corset on and the petticoat which did not fit. It took her a while to get me another petticoat because she had another customer. First she brings me out the dress that was my absolute favorite but it was way too small. When we told this to the consultant she informed us that she might be able to find it in the «curvy girl» section. She measured me so I don’t understand why that wasn’t the first place she looked. But the way she said curvy girl was insulting. She continued I make various weight related comments. Such as asking if I planned on loosing weight before the wedding and informing me a particular dress would be good because it would cover my stomach. Her tone while saying these things was terrible. She also barely helped us she pulled one dress and stopped while my sister went and pulled the rest. I will say towards the end she was helpful with finding veils and belts that went good with the dress. This being said I did buy the initial dress I tried on that was my favorite and had to buy a size up since I couldn’t trust her measurements.

These guys are amazing especially Jasmin. Usually an appointment would take normally 1 to 2 hours but she stayed with me for 4 and a half hours and at the end I picked a dress and I paid for it. The second day, I called my tailor and showed him the pictures, he said he can’t do the changes That I want on the dress. I wanted a Deep V cut so I called David’s bridal and they agreed to return the dress with full refund! Also yesterday night, I recieved a call from Jasmin and she was very excited. She told me that they found the same exact dress I want. It just got in. Can you imagine how amazing these people are? They make you feel so special. I am definitely getting my dress from David’s bridal Natick and would highly recommend it for all brides especially the stressed ones, not only because their dresses are amazing and affordable but also they value their costumers.

My first 3 trips to David’s Bridal were disappointing.
Lauren W was the stylist on my last visit and she was heaven sent! Lauren made the experience wonderful. She found the perfect accessories, made sure the alterations specialist confirmed my size and explained how my dress would be altered to fit me best and the bustle options, AND made sure the dress would arrive in time for fittings.
Thank you Lauren W! You were a life saver!

Brenda was my stylist and she was great! I had to wait a little bit (my appt. was at 2:00 and I think I was brought in by 2:20), but Brenda was so nice and pleasant to work with. I showed her a few pictures of what I liked and she brought me the most beautiful dresses to try on. I was alone, and she made the experience very enjoyable. Thank you Brenda! I do think David’s Bridal needs to have more stylists working at once, as Brenda was helping me, plus at least one or two other people at times. It was fine as you need time to take it all in (and it gave me more time to be in the beautiful gowns), but I felt bad that she had to run back and forth. Overall, I would recommend her and David Bridal’s selection of gowns very much!

Went here with a friend to try on wedding dresses. I found one I really liked online but they didn’t have it in stock. My consultant was super helpful but not too pushy. She had me try on some dresses that matched the one I liked online and also ones I hadn’t considered. I was able to enjoy my time there without feeling pressured. At the end of my appointment I decided I had to try and get the dress online. My consultant alerted me to the fact that they had the dress in stock at a DB in Connecticut. She talked to her manager to see if they could order it and have it sent directly to me. She also got me a discount on top of the discontinued sale price. All in all, I spent $ 175 on my perfect wedding dress that looks like it was made for me!

I am so upset with David’s bridal! I love my dress, and can’t wait to wear it. But I got attitude when I bought it because I was having second thoughts and was looking to do an exchange, and then spent more money on a more expensive dress. And was still given a cold shoulder and snide remarks about my last dress. But I figured I’d ignore it, and since I loved my new dress so much I’d just let it go. Then, I tried to order my invites at David’s bridal, loved the design, and then they charge me for the whole order but only place 2 items on the order. And I know I put everything in my cart. I am so mad and upset with David’s bridal! 100% wish I went somewhere else for my wedding needs.
**update**
They ruined the zip codes on my invitations and the person I contacted was nothing but attitude. And they can’t even fix my zip codes. Spent $ 50 to have the addresses printed, and I have to hand write them. DISGUSTED AND PISSED OFF! Would never go back to this place.

Manager couldn’t make it right after my 2^nd lousy appointment at the Natick location (salesgirl wasn’t listening, kept trying to sell me stuff that was more expensive by designers I said I didn’t like), ended up going to DB in Nashua and had a WONDERFUL experience up there. Couldn’t speak higher of the Nashua location, the salesperson listened and walked around with me as I pointed at stuff I liked. I liked several silhouettes, but no bling and she quickly figured out what my style was. Really positive experience.
That said, I ultimately and randomly ended up getting my dress somewhere else, went with a friend on a lark and found the perfect dress for me — the price was around the same as the higher end dresses at DB. Honestly, DB has quite a few gorgeous dresses — it was not an easy decision to make! — but the one I went with felt right. When you know, you know.
I hope you have better luck at this location, I just felt like they kept trying to upsell me. The Nashua location was wonderful and the staff there could not have been nicer. Highly recommend that location, they seem much more organized than Natick and less crowded. I think the Natick store is beautiful and much bigger, also looks fancier, but ultimately I felt like Nashua really paid attention to me and that’s what matters.

My experience at David’s Bridal in Natick was mediocre at best. First off, I will say that the store looks beautiful! I did not expect it to look so great on the inside. Upon our arrival for my bridal appointment we were able to check in and then we were IMMEDIATELY approached by a media company offering their photography services for our wedding. We politely declined but it was rather annoying to start off our visit with a sales pitch.
We browsed some gowns while we waited for our consultant, Lauren, to get the room ready. She had printed out a few dresses I had picked off their website to start the appointment, which I thought was a great idea. After trying on a few of the dresses I quickly learned what I did and did not like in a dress. The consultant kept bringing me dresses from the online list even though I told her I didn’t like the style anymore. She was overall very unenthusiastic, which was a bummer for all of us. We wrapped up my appointment early because it was pretty obvious they didn’t have anything in the style that I wanted which was fine. Side note, about 30 minutes into the appointment the consultant had another appointment (for bridesmaid dresses) in the same area. It was frustrating to have to wait for her to finish up with them to continue with our appointment.
I also had two bridesmaids with me so we browsed the store looking at bridesmaids dresses after I finished up. We found two that they wanted to try on and when we asked to try them on, they told us they could not try them on without an appointment. Except we had plenty of time left in my appointment because we had ended it early! I understand they wanted a bridesmaid consultant to help us out but all they wanted to do was try on these two dresses.
I would definitely recommend going to another bridal salon for a better experience! My experience wasn’t awful, but it was a waste of my time.

I came in a couple weekends ago to look at bridesmaid dresses with my MOH. We got to the store when it opened and nobody at the front desk acknowledged us or asked us to check in. That was totally fine by us, we took that as permission to browse and shop!
It was a great experience at first– the store was empty, no pushy sales people hovering. We went in and out of the dressing rooms freely. Over an hour later we were wrapping up my MOH trying on dresses when suddenly a sales woman tells us to get out of the dressing rooms. She was extremely annoyed we never checked in, and she needed the dressing rooms for her appointments.
Fine. I get that people made appointments and that your livelihood depends on them trying on the dresses. What rubbed me the wrong way was being spoken to like a child! ALL of the dressing rooms in the back left of the store were 100% free and open when we got there, they were unlocked, and there was no sign asking us to check in. PLUS we would have checked in if any of the sales people acknowledged us in the hour that we were there!
We’re going to purchase the bridesmaid dresses somewhere else. I would have also been a wedding dress customer, but you lost me there too.

Bought my dress online — very reasonable and looked good but I did need alterations to make it shorter. I went to the Natick store and when I walked in I did have to wander around to find out who could help with alterations and while the price for the alts almost doubled the price I paid for the dress — they did do a very good job.

I usually do not become annoyed at stores, etc., but my experience at David’s Bridal was extremely aggravating. They get two stars in my mind because my actual dress I bought there is beautiful, and because Mali is very professional and just awesome!
I bought my dress there and needed some alterations: the sides taken in, a sweetheart bust, and a bustle. Also, its a beach wedding so they said they could do snaps under the dress so it would snap up and be up to my ankles so I could wear flip flops after the ceremony. I came for the first fitting where they did everything, minus the snaps, which was planned because they wanted to see how it looked. Looked great!
This is where the problems started, they pinned it for the snaps and I was supposed to get it last Friday, and have it be all ready, as my wedding is in 5 days! When I got there at 6:30 for my scheduled appt, they told me the dress wouldn’t be ready for 40 minutes. And didn’t even apologize. Once I tried it on, there were 3 seamstresses surrounding me pointing out things that hadn’t been done: someone forgot a snap here, a bustle is missing, etc. They all left the room and one extremely rude woman came in and asked me «what else is it that you want?» My response was that I wasn’t asking for anything extra, that the work was supposed to be already done! She was very unprofessional. She told me it would be ready on Monday. There was no one at the desk and I had to write my appt time down on a post-​it myself for them. I finally left the store at 8:10, and my fiancé had been waiting in the car the whole time.
So I come back at Monday to pick it up. Again, it wasn’t ready at my appointment time and I waited about 10 minutes. Makes me feel like they were rushing to finish it! I try it on and things are missing! Another button for a bustle, and the bottom somehow was uneven. Mali is great and she was so helpful, but it shouldn’t have been an issue at this point. I told them I wasn’t leaving it again, they would have to sew on whatever was missing while the dress was on me. After about an hour, I brought my dress home.
Needless to say, I’m glad I bought my dress at David’s because I love the actual dress. However, I would never go back there to get alterations. It was a hassle, I felt like they were sloppy since they forgot to do so many things, and I was never apologized to for the inconvenience, or offered some sort of refund. Brides don’t need this extra stress the week before their wedding!

I walked in here yesterday to try wedding dresses with two best friends of mine. Even without appointment, it only took 15mins waiting time to get the lady come to help me. So stylist Lauren came to help. I picked three dresses of Vera Wang’s to try and found THE ONE. The store is beautifully furnished and most dresses are displayed well. Dressing room is very spacious with soft lights. Yet I appreciated Lauren’s help most. She helped me literally get dressed, and also ran around a few times to pick the sash, veil, and hair accessories to complete my look. So the experience is very pleasing overall.
However, I was charged for a $ 15 delivery fee to have it shipped to my home address; whereas on the website, with the price of the one I ordered, there is absolutely no shipping fee. Also, I was informed that the expected delivery date is October 18^th, meaning it takes two months to get the dress. I doubt it would arrive sooner if I order it online.

My experience at David’s Bridal was great. Adele helped us and she was knowledgable, kind and super patient! We went there to buy bridesmaids dresses for our 10 and 12 year olds and everyone was very kind and sweet. Ask for Adele because she was great! Thanks David’s Bridal for an easy and great experience.

I have only great things to say about Davids Bridal in Natick! Upon walking in for my first bridal appointment, I was greeted by the store manager, Regina, who was quick to grab my consultant for my appointment and encouraged me to walk around the shop. I was then greeted by my consultant, Anait, who welcomed me and my loooong list of dresses I found online. Anait was relaxed, helpful, and honest, letting me try on (without reluctance) as many dresses as I needed to prove that the first dress I tried on was «the one». She pulled suggestions based on aspects I liked about different dresses and was spot on about what looked great/​not so great about them. Anait was never pushy (something I think a lot of brides are scared of) and made what could have been a horrifying purchase to be a relaxed and memorable day. She made me feel comfortable from the start, asking if I wanted someone from my party to help with dresses or if she should.
On my second trip (to try the sample gown on again to show another family member who wasn’t able to see the first time) two weeks later, I was again greeted by Regina with a smile. I was unsure of how to specify a consultant for an appt with an online reservation (p.s. just call and ask) so I was really hoping Anait was there. I was first paired with another consultant (who was also very friendly), but when Anait saw I was there (again) she immediately recognized me, came over to say hello and helped me with the rest of my appointment. She remembered everything about my first appointment — even what necklace I tried on! I ended up purchasing a belt to wear with my gown. I asked to begin looking at bridesmaid dresses and my sister/​maid of honor ended up purchasing hers that day! Anait gave me helpful advice about color palettes and options for mismatched bridesmaid dresses which was much appreciated.
When my ordered undergarments arrived at the store and I wasn’t able to come in to get them, I was easily able to get them shipped right to my house (without having to ask)! Such a plus!
I can’t imagine having a better experience saying «yes to the dress» and I’m excited for Anait to help my bridesmaids in late August say the same! David Bridal’s selection of colors and styles of dresses should make this easy.

I expected a better experience. I started out happy enough… the search for the dress one week. Then coming in another week to be fitted for the dress. However, the third week they had me in…(I came in to try on my dress after the alterations had been done) there was not much in the way of helpers on (one girl) and there was another bride with kids running around her and a man sitting there watching her. I felt exposed since he could basically watch me too. I have never been in an experience like this with men in the women’s dressing area (and kids running in and out of dressing rooms). That evening felt more like rerun of my experiences in Filene’s Basement downtown as a teen — every man/​woman/​child for him/​her self.
I was so uncomfortable my sisters asked why the did not get to see me in my shoes, or my veil, or anything. but I really just felt I had to get out of there. Then today I get a call from David’s Bridal that they have overbooked the alterations so can I «please come another day» to get my dress (What alterations? I am just coming to try on the fully completed dress in which a zipper had to be replaced due to a defective zipper in the dress they sold me.) And for all this joy, I spent more money on the alterations than I did the dress.
Not fun. Not fun at all. It has really made me re-​think the bridal experience.

I just went for my second dress fitting and Mali, seamstress manager, was awesome! She was not only professional and perfecting her every alteration, she was also very friendly and down to earth. My entire experience at Davids Bridal, from picking my dress to alterations has been flawless. I highly recommend David’s and Mali.

Buyer Beware: Don’t go alone and bring a robe to put on between dresses.
I don’t think my experience here could have been any worse. I had a 7:30 weeknight appointment to try on wedding gowns. My consultant came over and told me I would be sharing her with another bride– so she puts us in dressing rooms next to each other. She hands me a petticoat and a bra and tells me to put them on and she will be in to help me get in and out of my dresses. You are not allowed to do it yourself.
The other bride was trying on Vera Wang dresses so my consultant was focussing most of her attention on her. I would stand in the dressing room for at least 10 – 15 minutes between every dress waiting for her to return and help me into the next one. What made it worse was the other bride brought her fiancé with her who was sitting directly outside my dressing room. I could not open the door or even peak my head out (I was in my bra and petticoat). I hinted to my consultant that I was uncomfortable but she didn’t make any effort to move me to another room.
If you are looking for good service, I highly suggest you go elsewhere.

I am so pleasantly surprised by my experience at DB today, and can’t stop saying that I wish I had just gone here in the first place.
I’ve been to Christina’s, BHLDN, and Bella Sera, and ended up purchasing my first dress at Bella Sera. I had made an appt at DB but found my first dress before going, and didn’t feel bothered since I didn’t have a great perception of DB beforehand. I felt rushed to buy one in time since you always hear that you have to buy one 6 months or more ahead of the wedding, and the only time I could go after getting engaged was exactly 6 months before the wedding, so I found a dress and bought it, even though it was strapless and I specifically didn’t want a strapless dress.
Since then, I’ve had tons of doubts about the original dress and have been ordering dresses from BHLDN online, which I thought was the only reputable place to get last minute dresses, but I still didn’t feel like I had found a dress that I really felt beautiful and bridal (and not too self conscious) in.
Now, with less than 3 weeks until I leave for my wedding, I walked into this DB with a last minute appointment made on a whim. First of all, I was shocked at how nice it looked when I walked inside! I read a couple other reviews when coming to leave mine and it looks like it was recently renovated. It’s beautiful! Mercedes helped me, and she was wonderful. So sweet, easy to talk to, helpful, and didn’t make me feel bad for being in this somewhat ridiculous situation, looking for a new dress on such short notice. They actually have so many dresses (between the store and online) that are available immediately/​with overnight shipping, etc, which is so great! I really wish I had known this before!
The gowns I tried on were all very pretty (and I’m very picky), but when I put one on I felt SO much better than I had in all my other dresses. It was so nice that I could try on almost all the dresses I was interested in in my ACTUAL size, too, since I was used to trying to fit into smaller sized samples (I’m a bridal size 14). Not wanting to make a rash decision after last time, I tried on another dress, tried a few different belts, asked them to take photos of me to send to friends/​family, etc. Mercedes and Vicky (the manager) were incredibly kind, patient, and helpful. There were a couple other brides trying on dresses but it was generally quiet and peaceful.
I wish I had gone here first. So much selection, great prices, dresses in lots of different sizes, dresses available same day, and many of their online gowns are returnable. In store, if you decide you don’t like your dress, you can actually exchange it for another dress in the store. SO useful for brides who end up changing their minds, like SO many do! Take my advice — go here first. You’ll be SO glad you did! Finally, with less than a month til my wedding, I feel confident that I will feel and look beautiful and like a bride on my wedding day. I can’t wait for my fiancé to see me! :)

*Disclaimer: I purchased my wedding gown here and my 7 bridesmaids all purchased their dresses here.
1. SPACE:
The newly renovated space was a breath of fresh air compared to before. It’s much brighter now, with a more organized layout, and felt more like a bridal salon. I loved the leafy green wall welcoming you at the store entrance. Also liked the display of different gown silhouettes on mannequins. The only thing missing was a stage in the fitting area that other salons typically have.
2. DRESS SELECTION:
For bridal gown, I did not care for designer names; I simply wanted a gown that fit my personality and looked great for my body type, at an affordable price. My MOHs picked out my dress and as soon as I put it on, I knew it was «the one.»
For my BM dresses, I specifically wanted the length to be long and the material to be anything but satin. DBN did not have many styles that matched my requirements, but just enough for each of my BM to have chosen a favorite.
3. SERVICE:
To be honest, my consultant (same one for both my bridal gown appointment and BM dress appointment) was mediocre at best. She was helping other brides at the same time, so she wasn’t always available to zip me up (I guess that’s what BFFs & mom are for). And when she did zip me, she completely left my fitting room door wide open to public. Fortunately, it was all ladies in the room but pretty sure no one wants to be flashed! The only brownie point she got was showing me some nice veils and petticoats that complemented my dress perfectly.
BM dress shopping was not as smooth as it should have been. Yes, I have 7 BMs — all wearing different dress styles and colors — but an experienced consultant would have been capable of handling all that and *not* feel overwhelmed. She was unable to properly advise my BM on which size she should order based on the measurements. My BMs did not place their orders that day, and were told all of their information, measurements, and selected style would be «in the system.» All they had to do was call the store and place the order. Sounds simple, right? Well, it turns out, Ms. Consultant fudged up the info, and most of my BMs had to re-​confirm everything after the fact. My MOH even had to return to the store to get re-​measured! Another BM placed the order in person and later found out (via email) that the staff had ordered the wrong dress for her!
Minus another star for forgetting to apply the $ 20 off discount to some of my BMs (the discount was supposed to be offered to all my BMs since I purchased my gown there). Also frustrating: there was *always* a wait for everything: paying, ordering on the phone, picking up a dress, and even for our *scheduled* appointments.
4. DELIVERY:
All dresses were shipped to the store earlier than the quoted delivery time — great for those who are anxious to receive them, but others might not have space in their homes to store the dress. The most annoying thing was the 7-​day dress pick-​up policy from when you receive your notification email; we were not made aware of this in advance. FYI — DBN allows exchanges, even though the receipt says final sale.
5. FITTING:
Will update my review when the time comes, but may just find my own seamstress/​tailor.
Overall, I would be cautious about visiting DBN for your dream dress experience. I had visited 3 other bridal salons prior (two in NYC and Vows in Watertown) and had much better experiences. In the end, my BMs and I did say «yes» to the dresses at DBN. We’ll see how the quality lasts on actual wedding day this October.
DBN, get it together, will ya?! You’ve gotten an amazing make-​over, now learn to act the way you look!

Overall a disappointing experience and I would not recommend brides come here. My best friend and bride had been to other DB’s out in California and she said her experience was a complete 180.
Our consultant/​sales person was essentially useless. My friend had come in with a list of dresses she wanted (like catalogue #s and photos). The consultant could only locate 2. We were later able to find 3 more when searching the racks ourselves. Furthermore, she didn’t help my friend get into any of the dresses. I don’t mind pulling up the zipper, but it’s not my job to stand there and lace up a corset. Ridiculous.
I mean basically what else is there to review? The collection is somewhat limited but that’s to be expected from a small store like this. Really, all we wanted was some help w getting the dresses we wanted and getting them on. This David’s Bridal failed on both counts.