Occasions Bridal Boutique

I would avoid this store. I agree with the many negative reviews here. The owners were very helpful at first when it came to trying on MOB dresses, but when there was a problem with the fit, they were not nice at all. They were not sympathetic, immediately passed me off to the seamstress across the street, and were in fact quite rude. They should know their products and what sizes work with what shape of people. I’m not large, and usually take a 10 or a 12, but they ordered a 14 for me. As expected it was quite large in places, but was also very structured and difficult and expensive to alter. Even with extensive alterations, it would still not look right. They insisted that they ordered the right size and were completely unsympathetic. While I didn’t expect a refund, I was very upset at their reaction.

As a non-​sample size person, I found the bridesmaid dress-​shopping experience here pretty traumatic. Day after day, women go into stores like this and feel humiliated that they are unable to try anything on. Then they have no choice but to drop $ 250-​$ 300 on a hope and a prayer that the dress will look ok on their bodies. Oh, and no refunds or exchanges. I picked the one that would at least fit over my body because I just wanted to get out of there before bursting into tears. The salesperson ASSURED me the dress I picked would be flattering on my figure when ordered in my size. Made to measure? I beg to differ. The dress was ordered at least 2 sizes too big for me (according to my tailor) and is still ill-​fitting after 5 fitting visits for alternations. I am now scrambling to find a Plan B dress because it’s completely unwearable. I don’t know whether to blame the boutique or the dress manufacturer (Watters) — but either way the whole bridal boutique/​sample size system is ridiculous and extremely body-​shaming. They should be ashamed. Why should I be forced to spend $ 300 on the spot without being given the courtesy of actually TRYING ON A DRESS IN MY SIZE? I realize this is just «not how it works» but I refuse to believe this is acceptable. Despite the no-​refund policy I am going to pursue a complaint with the BBB with both the boutique and Watters to see if there is any way to recoup some of my cost.

We purchased our bridesmaid dresses here and couldn’t be more happy with the service! Christine and the staff are all extremely helpful and courteous, coordinating bridesmaid dresses for 10 girls, most of whom were from out of state. My bridesmaids all looked stunning in lace Watters dresses, and I’ve lost count of how many people told me that they were the most beautiful bridesmaid dresses they have ever seen, many guests asking where they were from so that they could buy one themselves!
The shop is in a beautiful old house in Wayland. I have always had a lovely experience booking appointments and having personal attention at my appointment. We also got my mother-in-law’s dress and our flower girl dress here — all beautiful and of top quality. They also sell gorgeous wedding dresses. A wonderful place to look for all bridal needs — wedding dress, bridesmaids, mother of the bride/​groom, and flower girl!

I really didn’t have a great experience at this boutique. It was the first place I went to find a dress, so I was really nervous and didn’t know what to expect. When we walked in, I first noticed that the service wasn’t very good. No one greeted me, and when we did meet with our saleswoman, she didn’t seem very interested or happy that I was there. She didn’t seem like she cared at all to make a sale.
Their selection was fine, but if you are looking for a dress around $ 1k, I would definitely go elsewhere. There wasn’t a lot of selection in my price range, and I wasn’t crazy about their styles in general. All in all, I definitely wouldn’t recommend this place.

I made an appointment. I was barely greeted when I walked in. My father and mother were with me. They traveled from far away. We arrived at Occasions after an AMAZING EXPERIENCE, unexpectedly, at David’s Bridal. My father is a decorated, disabled Vietnam War Veteran with 5 PURPLE HEARTS, 4 SILVER STARS; He was the Captain of the Green Berets. I asked the sales girl (she looks 16) if we could try dresses on downstairs so Dad wouldn’t have to walk up the stairs. She had to ask the owner. I mean, «REALLY?». Anyway, they acquiesced. My mother and went upstairs to look at dresses so I politely asked THE OWNER to please give my father a bottle of water thinking at such a high end boutique, they would offer some kind of refreshment. She said «we don’t have any bottled water.» I asked if she had a cup of water to give him, PLEASE and it seemed like such an inconvenience for her. We were appalled. So, we walked upstairs with the sales girl. She asked our price range and we said under $ 1000. She seemed put off and brought us to the last/​end/​small section with like 6 six dresses out of 10 000 and said «well, here is what you have to choose from in your price range.» It was embarrassing. I’m sorry that I am not one of those brides that desires to milk her father for $ 7000 for a dress I am going to wear for 5 hours MAX. She, nonetheless, pulled some dresses and had me try them on. At David’s, YES DAVID’S, the sales personnel help me get into my dress every single step of the way. This young lady just handed me the dress to fend for myself. Now, please, I am not trying to down hr. She is simply doing what she was told to do. One more thing though, I called at least four times to talk/​possibly reschedule/​ask questions DURING THE HOURS THEY ARE OPEN. NO ONE PICKED UP. I did get a call back within two minutes, but when I was on the phone with someone else, so I called back again (this phone tag lasted 15 minutes and six calls) and no one picked up again so I left a message and the same thing happened someone called back when I was busy and left another message. Ridiculous.

Sized me poorly. Now I have to pay almost the amount I paid for my dress in alterations. Not happy with this place at all. They based my dress size on my hips and that measurement didn’t even matter because it is not fitted on the hips. The dress flows from the waist.

Worst experience ever. Rude staff, clearly not interested in their customers.
My bridesmaid wanted a dress that was only available in this store. I called repeatedly for an appointment but no one ever answered, despite various attempts at different times during the day. All of my bridesmaids were together today so we tried to schedule an appointment, but the woman was rude and condescending. Instead of trying to schedule us for a different time, she told us that we shouldn’t have assumed even though we explained we tried contacting them several times. We asked to at least look at the dresses, even if we couldn’t try them on today, and to see the available color swatches. We travelled over 2 hours to get to the shop. When we got there, the woman is rude and clearly not happy we came. She did as little as possible and then asked when we wanted an appointment. No way would we give her our business.
Don’t waste your time.

Occasions Bridal Boutique provided the dresses for our recent wedding — it was a same-​sex wedding so there were a lot of them too! My partner and I each tried about 3 different salons but both independently settled on Occasions.
The entire staff was so wonderful and easy to work with and made the process of dress shopping fun. The selection was just right and the staff really listened to what you wanted and worked with your style. We also ordered all of our bridesmaids dresses and flower girl dress through Occasions as well and they worked independently with our bridesmaids to collect all of their information which totally removed the stress from us!
The dresses came in a timely manner and their recommendation of a local seamstress was spot on (Sienna right across the street is wonderful!).

They don’t get 5 starts because I didn’t find my dress there :-(
However my experience was AMAZING! The girl who helped me was great, very nice, professional, and funny.
You do feel very special when you are trying on dresses because the set up is like a home and there’s ampel space for your guest to sit and share with you.
there are no other expectators but your close ones.
The girl never got tired of me trying dress after the dress!
it really was an awesome experience and she makes eh most amazing bows with sashes!!!

As Mother of the Bride, I was very satisfied with Occasions Bridal. They had the dress my daughter was looking for and were attentive and very helpful during her first appointment. Just went back yesterday to pick up the dress and that too was a wonderful experience. The Watters line is gorgeous and they have just about every dress, if not all of them.
Bridemaids also went to them for their dresses and although they have not yet been received, the experience of shopping for just the right dresses for these beautiful women was positive and fun. Would highly recommend!

Great experience. I was very nervous about trying on and buying my wedding dress, but the ladies at Occasions were really nice and helpful. They got what I was looking for — I originally wanted to look at Watters dresses, but was open to non-​strapless whatever — and the dress that I bought was one that they suggested. They stuck to my budget, didn’t pressure me, and helped me figure out what size to order. The dress was a Marisa, absolutely gorgeous, and fit extremely well (I did have to hem it like crazy, which we knew would happen).
They suggested a seamstress, but I ended up going with my own, since I don’t live near Wayland. Price was as quoted and it was even in early. Appreciated that this went well — I was more nervous about this than anything else!

This place has every Watters dress that they make and in every color, so if you’re looking for bridesmaid dresses, I would definitely check it out. I’ve been here a few times looking at bridesmaid dresses and mother of the bride dresses for my mother.
They have a great selection, but the staff is really lacking in salesmanship. Every time I’ve been, the girl just puts the dresses in the room and helps with zipping and clipping. They are very hands off, which is nice to a point, but it’s easy to get overwhelmed when you’re considering 5 – 6 dresses. It would be nice to hear their opinion and expertise. Anyone can zip up a dress, but they should act with a little more authority.

i found a wedding dress i loved online, and called all over creation looking for a place nearby that sold it. occasions had it! this is a wedding dress shop in an old house, very cute inside. the saleswoman helping me was very nice and explained all the wedding-​y things i had no idea about (like a bustle? who knew?). this place has a huge selection of watters dresses, if that’s what you’re looking for.
the only negative was that you can’t take pictures of yourself in the dress :(it’s not really their rule, it’s the designer’s rule. but it’s kind of a bummer. especially if you’re someone like me who doesn’t live near your mom and wants to send her a picture :(
the woman helping me explained that if i wanted to wait until they have a ‘trunk show’ (feb.), you can get 15% off! awesome!
overall, i thought this place was very cute and homey. definitely worth checking out.