Barth Wind Elan Furs

I am writing this review because I am so pleased with the coat and the care I have received there. Ana does everything she possibly can do to make a customer satisfied.
I bought a beautiful Shearling coat there last year and had an older coat repaired. The repair was done very well and the new coat I bought is perfect.
I would recommend.

If there was a way to give them zero stars I would. This is a sleazy outfit! I went in for a price to shorten a coat. It started at $ 75 and quickly rose to $ 250. I went to Macy’s Fur Salon and got it for $ 60. Go anywhere else.

These people are crooks. I would guess Russian mafia. Never, ever go there. They «fitted» my coat by removing so much of the finest mink that it was no longer wearable. Meantime I’m sure they managed to sell several luxurious scarves and hats from the «scraps.»

have to agree with the other negative reviews both here and on Citysearch. Customer service is nonexistent, from the clerks all the way to the owner, Anna. I stored 2 coats there because I had seen they were in business for such a long time, thinking that I would support a small business rather than taking the coats to a luxury department store. I had previously had a very bad experience with one of my minks getting stolen by Howard Bresnick at the Chicago Fur Outlet/​The Furry Godmother in Lincoln Park; I was thrilled to find a business that I thought I could trust in Barth Wind Furs. I stored the coats in May 2014 and just picked them up on Nov 22, 2014.
I had tried calling to see if they had changed the hooks on my long mink coat and to see what the charges would be. After being dodged by Anna for 3 days in a row, I finally just went to the shop in Morton Grove to just get my coats. Of course, needless to say, the hooks were not changed. I was very angry, but decided to just take my business elsewhere. So today, Nov 24, 2014 I took my long mink to Macy’s at Water Tower Place to get the hooks changed. Lo and behold, I was told by the manager who was inspecting my coat that the coat had never been cleaned! (the lining still had salt stains on it, the lining was all wrinkled, both of which should not have been the case if it was actually cleaned.) I was mortified! So of course, I called Anna and requested my money back. I paid $ 75 for each coat to be cleaned, glazed and stored. She started yelling at me! Imagine! She was the one at fault, I was out the money, and she had the nerve to be condescending and NASTY.
I called Macy’s to get their professional opinion in writing, which I will then submit to the BBB and to Anna so that I can get my money back. She just lost a customer for life. Had everything gone properly there, I would have considered purchasing my next fun fur from Barth Wind, but there is no way I will EVER do business with them again. I strongly suggest that you heed the reviews shown here and on Unilocal regarding this terrible business. Go to Macy’s or Bloomingdale’s instead.

This spring I stored a long mink coat and a short mink jacket. I told Anna that I wanted the bomber jacket sleeves altered and I paid for it. She took my measurement and said that she would call me for a fitting. She never called so I called her and she said that it was done. I said that I didn’t have a fitting. I went in to get the coat and they had altered the wrong coat. Instead of apologizing she said that I got a free alteration. I said that you change someone’s car without their permission.
They then altered the bomber jacket but said that she hadn’t included $ 450 dollars for a new lining that it would need. Ok– I paid that. which I thought should have been told to me at the beginning. I wore my coat about 6 times and the bottom of the lining came out. I took the coat in and a lady was disgruntled because they couldn’t find her coat. Please…
I will NOT go back. You lost my business.

Great place. super fun staff, wonderful HUGE selection of shearlings, minks, fox, beaver, and reversible coats/​jackets. They also have really nice vests. hats, headbands and PURSES!!! The prices are really affordable too, and they have good payment options. They only sell new pieces, so you can always count on getting really good quality stuff

I am so done dealing with this furrier. While the proprietor has a nice demeanor, they overcharged me for re-​doing my coat and I have had repeated problems with storage (including not being able to find the coat, saying I never paid and making me pay twice to get my coat from storage, incompetent office staff, etc). The last straw was going in today to pick up my coat. It was not ready. The girl asked me FOUR times to spell my name. They waited on a woman who came in after me, before me. I have given this business way too much money to be treated so disrespectfully. I imagine they are better to people who spend even more money than I have? I would beware of getting involved with this business.