Queen Nails

They took me late for that I’m great full so you get 1 start, but every time they beg to upgrade me for a message I say yes but they talk and laugh loud the whole time. I asked to file a small high spot but she missed the spot and filed a whole in my nail talking to much. Waist of money

This isn’t a fancy salon, but it’s a great salon. My feet tend toward the disgusting, which makes pedicures crucial but also embarrassing. Tina was so great, just jumping in with some gel that got rid of my calluses without the torturous tickling I usually have to suffer. She also did a bang up job on my brows. Diane was a perfectionist with the gel mani. They work fast without any sloppiness. Would have given five stars but the hot towels smelled like the washing machine needs a cleaning. Not a dealbreaker! Good fast friendly work!

I see potential in everything so there are a few things that were ok and a few things that could be changed. First off, my fill went swimmingly. It was affordable and quick. One nail looks a bit funky but for the price they charged me I can handle it. I also thought it was sweet that they let a little girl get a lollipop from their supply on the counter. I don’t think they charged the mom. One last good thing is that though my teen wasn’t suppose to get gel nails they did look really awesome! Near perfect. The ladies were nice enough.
Now for the «need to be changed part». My teen was to get a manicure and that was all she was supposed to get. From across the room, i saw her getting gel painted on. No one asked the financial backer (that’s me ;) if this was okay. My daughter didn’t even realize this was something she could not re-​paint in a day and a huge upcharge. I thought that was very unprofessional to not ask me if the extra 15.00 was ok. We didn’t sit in the pedi chairs because we didn’t get pedicures but I didn’t see any sort of bags covering the basin bowls, so if i was due for a pedi I would have not used the chair. they also use the machine files like the old days, no manual filing like I prefer. Downside to that is that those circular machine files dig in so far into the nail that it creates more lines and divets and you end up with a non-​smooth surface. IF they want to use those they need to be really diligent about using the buffer before painting to smooth it all out again. I’m going to have to remove paint, buff and paint again if I want to handle that issue.

Never again. I went here to get a manicure and pedicure and right when I walked in they had me sit in the spa chair, without even asking me. I didnt even want the spa chair, it was an extra $ 5 or $ 10. Next, she practically begged me to get a foot massage and pay an extra $ 15. At first I said no… then I said no again… and since she kept on asking me, I finally gave in. I mean, who wouldn’t want that extra 15 minute massage… but you know, some people are on a budget. I will say one good thing, the ladies were very sweet and kind. but the reason I will never, ever, come back here again is because when they had me soak my gel nails in acetone, they had me put the bowl on my lap (of all places) while I was sitting in the spa chair! Heeellloooo! Does this scream IDIOTIC to you??? After some time, the acetone spilled out on my black pants. I told her this and she just threw a towel over my hands that were soaking in the bowl. what the heck?! Long story short, I ended up paying an extra, at least, $ 20 on top of what I thought I was going to spend and my black pants were ruined.
I called them the next day and explained what had happened and she never even apologized. She said that they always have customers soak their nails in a bowl of acetone and that had never happened. Yeah right! I highly doubt that. So, on top of no coupon/​discount for my next visit, I DIDNT EVEN GET AN APOLOGY. I had to throw away my most comfortable pants I had for years. Can u imagine if they were super expensive?! This place is very unprofessional and so not worth it.

Terrible, was there with my daughter. Her nails were left with streaks. My full set looked good as it was drying. Once completely dry I have all kinds of bubbles on my polish. I left only because the owner or supervisor yelled to the old lady I guess to hurry up.

I’ve been going here for pedicures since my place down the street closed. The pedi itself is okay. The «spa» chairs do not work. Last time I was there I paid with a credit card. She charged me $ 19 without telling me they were adding a dollar. Annoying but I can deal with it. I left a tip on the card. She looked at me and said, «You got cash?» Well, no, I just paid with my card and put the tip on there. Obviously. I said «no.» Without a thank you or anything else she said, «Next time bring cash for tip.» Well, there won’t be a next time. The lady who actually did my pedi said thank you and was very nice, but there are plenty of other places to go that aren’t quite so rude and I will be patronizing them from now on!

Kwan is my main guy for nails. He is a true artist in all aspects! Love Queen Nails. This is MY place

Please improve. The technician dumped the water used for my manicure into the water where I was still
soaking my feet. Not cool.

Although I have been coming here for over eight years, I now need to find a new nail salon.
Here are the pros: Phan (I believe that this is his name) and Helen are wonderful owners, and most of the technicians are more than proficient. If I get a fill and color from Helen or Phan and a pedicure from Tina I leave with lasting and gorgeous work. Helen also gives the quickest fill ever (in and out in 45 min and I always change gel color and get my nails cut down).
Here are the cons: one of their technicians — who has worked on me the past few times — does a sloppy job on my nails, and cuts my cuticles so that they bleed. This bothered me, but she’s older, and I am too nice for my own good. What really got to me was. that she insulted how much I tipped the technician who gave me an amazing shoulder massage saying, «I worked much harder, you should give me more.» I looked down at my hands with red nail polish outside my nails and two cuticle cuts and being me I still stammered and said I was sorry. I couldn’t understand how the two amazing owners employ someone who paints nails more haphazardly than I do.
I suppose it all comes down to attention to details. They are nice enough, but they do not seem to understand how to treat loyal customers.

I love it here! Staff is great to socialize with, and the quality in their work is great. I am a swimmer so my nail polish (or gel) tends to peel sooner than average, but their polishes have last a whole 2 weeks!!! I always go for a mani pedi (gel) and a foot massage, all under $ 50. The salon is clean, and spacious. I recommend to all!

Horrible. Owner did my nails and he was so rude. I left with no polish and uneven full set. I was waiting 45 minutes because they forgot about me and my daughter. I will never go back and urge others to avoid at all cost. I paid for a crappy set of nails and a bad experience. Seriously avoid.

This place is great. I got a mani, pedi, and neck/​shoulder massage all at the same time. Everyone was so friendly and they did a good job on my nails. I would definitely come back.

I wish I could like this place, the prices are reasonable and the staff is very friendly.
But they don’t do the best job – my nails still look rough afterwards (cuticles still left over, etc.) and nail polish on my skin. The last time I visited, the woman kept using her own fingernail to wipe off excess polish on the sides of my nails. Not only did I feel this was very unsanitary, she kept messing up the paint. I had to tell her to redo 2 nails because of this and came home noticing her nail mark on one of my toes :(. The time before one of the ladies cut me and I bled. The spa chairs are also wonky and don’t entirely work.
The price was fair and the girls were nice but I’d rather spend a few extra bucks to have sanitary service and a great/​no problem manicure afterwards… and also not bleed!

The staff is great. Omg I just had a 15 minute massage and it was for a very good price, for what it’s worth all I can say it was wonderful the lady who performed the upper back massage had what I call Angel fingers. My full set was done by the male nail artist, and he was also very understanding due to my short nails caused by anxiety and my left pointing finger that I had smashed a week ago, he was very gentle and caring Love the attention

I am so glad I tried this place out. I noticed that they have lots of regulars that come to this place. I will be coming here from now on and here are the reasons why:
1) The staff is very friendly.
2)They did a great job on my mani/​pedi
3)The massage for my mani was perfect. I wish the person who did my pedi had more pressure, but that was my fault for not saying anything.
4)Decent price. I had the spa gel french tip mani and regular pedi for $ 40. I called around the area and other places were charging $ 58!!! REDICULOUS!
5)Other reviewers mentioned the use of unsanitized tools, I did not see that at all when I went. Maybe the issue has been corrected. Regardless, the place was clean and I saw them using new tools on each person there.

I love Queen Nails, It is so clean you never have to wait helan and qwan and everyone that works there are great, this is by far the best nail shop in eagle rock.

I give this review 1 star because I have been going here for the past three years but this was the first time I have gotten infections from this salon. My past visit was the first time I saw my manicurist use unclean tools. Since I have been using the same manicurist every time I have been here, I gave her the benefit of the doubt that the tools she picked out of the SOILED box were, in fact, clean and the box was labeled wrong. Turns out, I was wrong. ALL my nails are now infected with my thumbs getting the worst of it.
When I returned to the salon telling them of my concerns and to take off my gel polish, my manicurist looked and quickly dismissed it saying I must have stubbed it and that it is not infected. She was adamant I was wrong. Again, I decided to give her the benefit of the doubt and decided to wait two more days. My nails got worse and I went to my doctor who confirmed that my nails were infected.
Needless to say, I will not be going here again.

I love this place. Very friendly, the environment very relaxing. I got the best pedicure every, got my nails done for the first time I don’t have glue under my nails. Service wasn’t rushed they took there time. Extremely happy will be returning.

The only reason why I’m giving this place two stars is for the lady (Tina) who did my nails. She was super sweet!
The salon is super dirty.
Pedicure was okay.
Polish was not great.
Parking was easy.
Not going back.

My favorite Nail Salon. I have been getting pink and white acrylic nails here for many years. The girls are skilled and courteous. I always feel welcome. The shop is clean and pretty. I keep returning because they keep me happy. They do hair removal as well as manicures and pedicures. I have seen men in for ingrown toenails etc. Always a happy time.