Planned Parenthood

I would give zero stars if I could. Have waited 3+ hours just to get a birth control refill. Unless you have an entire day to waste I would not suggest coming here. Go somewhere else!

If I could leave zero stars, I would. This is by far the WORST planned parenthood in California. I’d rather drive to another state or any other location than ever visit this place again. AWFUL

Don’t bother with online appointment booking, it doesn’t work, just call them. I, however, walked in and waited. I came 15 mins after opening on a Monday and there were already 10 people ahead of me. So I waited about 3hr 15min start to finish. I can’t complain because this is an underfunded program and I got everything for free. Don’t like the wait time? VOTE for more funding and vote against politicians who are trying to defund PP!
Service was really polite and friendly from the front desk to the nurse who saw me. Glad I have this option while I’m in between jobs!

This planned parenthood location and its staff are fantastic. They are always helpful, caring, and they do their best to accommodate you. They are so supportive of women’s needs, and never make you feel uncomfortable. I could not speak more highly of them!

I was a walk in on a Saturday and they did everything they could to see me…
I am very happy with this location!

Exceptional service here. I came for a walk in, somewhat urgent. They tried their best to inform me how long my wait would be. However, I felt that they saw me in a timely manner. It didn’t feel like an hour. I went in half an hour before they close, so I really appreciate they tried their best to see me, and that they offer to make an appointment for me, unlike the Santa Monica location that turned me away. Will visit this location again!

My experience here was such a pleasant surprise. I walked in without an appointment at 10am on a Monday. The receptionist was very friendly and gave me some paperwork to fill out, which took about 5 minutes. I was then asked to wait until my name was called. I was lead to an exam room where they took my stats, and asked a series of questions about my medical history, sexual health, personal life, etc. The nurse was very nice and didn’t make me feel weird about anything. I don’t have insurance, and have never been to Planned a Parenthood before, so I wasn’t sure what to expect.
I was quickly supplied with a year’s worth of free birth control, and a plan B pill. The entire process could not have been easier, and the wait time was only about 35 minutes.

To start this off, thank goodness for planned parenthood!
For all of you guys commenting on how long it takes here is such bullshit. Every planned parenthood takes long and it should be a given if you’re practically getting free check ups!
I went to this planned parenthood today for the first time and I normally go to Santa Monica’s but I was not disappointed! Nancy was my medical assistant but she truly was so helpful. People like you and your energy is what we need in this society!

Before visiting this clinic I read the Unilocal and Google reviews and based on reviews I attempted to make an appt online through their website but I never received a replied about available appt so I’ll decided to just walk in. I went on a Thursday at 8:30 am and walked out at 10:15 am. I was a first time visitor and upon arrival I was greeted by friendly associates who informed me that had to sign paperwork. I was seen within 20 mins after finishing the paper work and there were about 3 other people ahead of me. The nurse who completed my vitals was also very polite and knowledgeable. After completing my vitals which took about 20 mins I had to wait out in lobby the for my pills. The wait for the pills was the bulk of the wait time, that took about 45– 50 min. Besides the wait time the experience great, the place was clean, the staff was friendly and I received a free 6 months supply of pills, so I can’t really complain.

My first visit: I had a dreamy, wonderful experience here. The wait was not terrible, the staff were epically lovely, helpful and concerned. The intake workers are concerned about the whole person, not just their physical health. The OBGYN who performed my pap was incredibly informative, compassionate and nurturing. I will continue to support Planned Parenthood and this location in specific. You really feel like they are living their mission here.

Tips on waiting less: make an EARLY appt. Just like if you call during peak hrs you will wait longer!
Be nice to the employees if they quit, you will wait even longer as now you have 1 person seeing everyone in the waiting room!
Also if you don’t pay with money, you pay with time!

Two hours for birth control refill with an appointment. Unbelievable! Never again, I don’t even know why I bothered seeing that I have my own private insurance. Never Again! Lesson learned, I don’t know why I thought it would be a quick process.

The rumors below are true: even if you show up an hour early for your appointment (like I did), even if it doesn’t appear to be crazy busy (like it didn’t for me) you will wait. And wait. And wait. The receptionists are completely unknowledgeable, but seemingly nice enough. The nurse who took my vitals also seemed to not know what she was talking about. When asked why I chose the Copper IUD instead of the regular one, I explained that I had a chemical imbalance, thus making it challenging for me to use birth control with added hormones. She didn’t even know what I meant by chemical imbalance, I had to flat out say that I suffered from anxiety and depression.
Honestly, it hadn’t been horrific (I definitely mentally prepared based off of former reviews), except for finally being sent to the room where i will have my insertion done, told to get undressed from the waist down. So I’m sitting here cold (BRING A SWEATER) and pantsless for a minute or so, when the nurse comes in and says the doctor will be with another patient for 10 – 15 more minutes… Okay… So why am I here bottomless already? It just seems to me that their communication between reception to nurses to doctors is incredibly poor.
The doctor who actually performed my insertion was freakin AWESOME and the only reason I would even consider going back or referring a friend. She was wonderfully funny and made me feel extremely comfortable during the procedure.
Although my insurance only had me pay $ 20 for the entire ordeal, so I can’t complain too much, I just can’t even imagine how long I might’ve been here, had I not arrived an hour early! In total: I was at PP for over 5 hours… And again, I made an appointment!

Although the staff is friendly and genuinely concerned about your well being the wait time is unbearable. I made an appointment two weeks ago for 9:10 am. It’s now 11am and I’ve had to walk to my car twice now to put money in the meter. I don’t understand why I even booked an appointment when they’re taking the walk ins before me. Also, I made the appointment for a Pap smear and to have a few questions of mine answered, the nurse told me I basically had to pick the most important thing and that’s all they could do for me today since they were busy. This is my health!!! I don’t know which health issue of mine is more relevant than the other. I have good old Obama care so from now on I’ll just be going to a REAL doctor, not practitioners. I still support government funding for PP, maybe if they had more help they could actually do a better job with human healthcare.

The wait here was a liiiiittle longer than I would have liked for having an appointment. All of the staff was extremely nice, though. I told them I was poor so they just started throwing free stuff at me. Free birth control pills free condoms free morning after pill free hiv test free sti screening. This will all come in handy when I finally find the one to de-​virginize me.
PS let’s not elect one of those tools who wants to take planned parenthood away from us. Let heauxs be heauxs, nothing to be ashamed of.

This is the worse place ever! I’ve been here since 1:50 pm and it’s now 5:10 pm and I still haven’t got my refill yet! And the funny thing is that I made an appointment for 2:05 pm. What was the point on me making an appointment? I should of never wasted my time and just walked in! When I got here there was so many walk ins and they got out before me? When I had an appointment!
I don’t recommend this place to anyone if I can give it 5 negative stars I would. This is ridiculous don’t waste your time people. Go to another clinic instead.
The staff is honestly sweet and helpful, it’s the waiting that is terrible (not the staffs fault though)!

This place is atrocious. If you value your time and have better things to be doing with your life, I suggest you find a different branch. I came in for a simple blood pressure check. I had an appointment and 2 hours later I’m still waiting. FML.

Such an bad experience Even over the phone Service was horrible … I made an appointment before I come (duhh) and they told me to wait 2 – 3 hours to get checked up :/​what kind of organization is that ! I’m regretting now I ever came down Wasting my time !!! Wish I have never gone !!!

Waiting always Sucks! But I like coming here cuz the nurses always treats you nice no matter what! The only thing is that front desk are always talking about pt and they might not realize that we can hear them or they don’t give a F. But I like that they take walk in no appointment necessary.

We arrived earlier than our appointment and all the people that had come in before us were seen by the doctor they made us wait an extra 2 hours. In the end we still weren’t able to get our birth control and were told to come back later.