QueensCare Health Centers

This is my local healthcare center, so I’m gonna be supportive of it (for the most part).
3 Plus’ and 3 Minus’
+Friendly practitioners
+Decent schedule availability
+Decent referral department
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​
–One medical receptionist (who now works in the referral department) could use a lesson in keeping her commentary to herself (metiche much, hunty?!)
–Wait time between registration-​time and seen-​time is excessive — even for a FQHC
–Could use on-​site x-​ray department
Take home: serves the East Hollywood/​Little Armenia/​Thai Town/​L. Ron Hubbard with competent providers and good location.

This place is a joke of a healthcare center. I’ll logically explain what I mean so you know I’m not having an emotional reaction. I’ve been several times now.
I’ve been berated twice now by the parking attendant for parking where I’m «not allowed». How am I supposed to know where I’m supposed to park? I don’t know. There aren’t any signs in the parking lot, though this didn’t stop the attendant from yelling at me as if there were signs. He even brought out a security guard to write me a ticket during one of these instances. Already not a welcoming environment.
Second, this clinic does everything it can to bill your insurance or make you pay for any service they provide. I did a blood test as part of a physical as well as a blood type test. I was unsure why I was required to make an appointment to get the results of my blood test (every other time I’ve had this done the doctor gave me a call). For an even more simple blood type test I was still required to make an appointment to come in. I will repeat– I had to make an appointment (and pay for it) for someone to bring me into a room and tell me one word: «AB+». I decided to just go to red cross instead and get an instant blood type test. I don’t like businesses that are looking out for their bank account and not the convenience and experience of the customer.
I haven’t been happy with my experiences with the nurses or doctors either. I get an overwhelming sense that I’m just another piece in the factory line– something to be filtered in and out of the facility as fast as possible. This has been demonstrated through the routine «small talk» the doctor has made with me– though not registering any of my responses. I can tell what he says is what he says to everyone that comes in. I felt rushed in and out of the room and that I had to force in additional questions.
The nurses went through a complete medical history check with me even though I was in the clinic only two weeks prior. For instance «Have you been to the hospital in the past two months?» «I was here last week». «Are you sexually active?» «You mean moreso than last week?». Whether or not its protocol, it still lends to my feeling that I am «just another patient». No, I didn’t grow two more inches than when I was in here before.
Overall the place is very overrun with people, dirty, and feels disorganized. Everything is a challenge to get done, and I will put off going there because of how unpleasant the experience is every time I do. I don’t feel confident in the care provided to me there.

This will be a review for pediatricians. The first time I went here my son had a female doctor she was very rude about our decisions, she overreacted. I threw this clinic out of my list after that, but a good friend of mine asked me to give it another chance but with dr. Liao and I did. I made such a great decision. He is very nice and is understanding about my decisions. I brought my second baby to dr. Liao and he instantly figured out he had jaundice and helped my baby get better. Dr. Liao gets 5 stars!

Time and time again I try to give them a chance and it’s really not worth your time or the headache. They make everything take so much work, from getting an appointment to just basic info on what going with simple things like a Perscription update. They use to be a little better before but since last year things are just screwy. Don’t let the system change bit screw ya they’ve been changing that since early last year too. Doc aren’t sticking around this place either which should say something, I saw 6 different doc last year here. This place is a serious mess and I’m sorry to tell others that. I’ve tried time & time again to give them the benefit of the doubt but no warning don’t.