Vermont Family & Women’s Clinic

Dr. Rodriguez is a great Doctor! He really takes his time with you and listens. He is very knowledgeable, kind and even funny. I actually enjoy going to see him. I really like the staff, it has changed over time and the office is run much more efficiently than when I first started going over a year ago. Eileen just called me yesterday after hours to make sure I knew my referral had been processed and sent to my OB. She gave me piece of mind and went the extra mile. I love that! I don’t know the rest of the staff by name but everyone there has been very professional. I forgot to mention my husband goes here too and we are both very satisfied with their service and experience.

This has been my clinic for about a year now. Dr. Rodriguez is very helpful with providing information regarding the health issues that brought me in. The staff has changed over the last 6 months and the office runs incredibly smoothly. Eileen and the staff keep appointments and help to quickly have me scheduled with other clinics for physical therapy and other issues. I highly recommend this clinic.

Dr. Rodriguez is fantastic! I just had my annual physical and he took his time to listen to all my concerns and addressed them. He even referred me to a discount pharmacy for what wasn’t covered by my insurance.
I feel very confident to have him as my primary. His staff has been nothing but courteous and efficient with all my needs (referrals etc.)

The wait on Wednesday was crazy and I got a little frustrated. But I came on Friday again and there was no one waiting. The doctor was indeed really nice. So if you’re going there, just make sure you make an appointment and get there early.
If you’re getting a physical exam for green card application, come here! It’s inexpensive and fast!

Dr. Rodriguez is a nice man, but unfortunately his staff is completely incompetent.
If you choose to go with this office I hope you have a lot of time on your hands, because it will be time consuming to get them to actually send out referrals, and call you back.
Or when you get any test results to call you. I’ve had to call and follow up multiple times and even then I ended up coming in to see the doctor because they don’t call back. Super ridiculous for a professional office.
I needed an MRI and the doctor asked JR the guy who not sure what he actually does there (not much from what I experienced) to get a referral to a neurologist.
He sends me to a neurosurgeon. I’m still trying to get them to call me back for an x-​ray I had done, but more than likely I’m going to find a new doctor.
My experience with this office was incredibly frustrating and time consuming.

Kinda hesitant to post a good review because I selfishly don’t want too many people to know about this guy. Super kind, and attentive doctor. Really knows his stuff! Also if you have psoriasis, no need to find a dermatologist if you see Dr. Clem, he’s already helped my psoriasis clear up more than any dermatologist has for me. Really blessed to have found him.

Just run… I was misdiagnosed big time and then charged for procedures, medication and injections that I never even received.

He was caring and helpful. All staffs are friendly.

Dr. Clem Rodriguez is one of the kindest and most attentive doctors I’ve ever had.
The first time I visited his clinic I was expecting to need to get a dermatology referral for a special medication, but he told me he could do it. When he found out that his ability to authorize it had expired, he called the drug manufacturer himself and took the time to get reauthorized over the phone. The whole thing took over 15 minutes of trying. I can’t imagine another doctor going through the trouble on the spot like that. He just wanted to make sure I had everything I needed.
I’ve been back since then and he was just as kind and attentive.
One minor thing: This is a really small clinic and the staff is very busy almost all the time. You have to be patient, but the attention you receive when you’re there is worth the trouble.

Ran into huge frustrations with this office after going in for my annual physical.
In short, they purposefully mislabeled my blood work to try to get through some sort of insurance loophole, which led to me being liable for a fee on the testing, which has now taken 4 months of me calling and following up to resolve. This is ridiculous considering the testing was 100% covered by my insurance if properly coded and should be a no brainier.
All around, I experienced extremely poor customer service from both Dr. Rodriguez and the clinic administrator, JR, with no follow-​up to a mistake they initiated last year. I will not be returning nor would I recommend them to anyone else. If a clinic is basically filing fraudulent insurance on my behalf, I don’t think that’s a clinic that should be supported.

Overall, not great, but definitely had some positives.
Pros:
Staff was very friendly and helpful and informative
Not a long wait at all
Office seemed efficient, well-​run
Cons:
Dr. Rodriguez was friendly and the appointment was fine, but I did not get the feeling he was highly attentive. I had a couple specific, though minor, health questions and didn’t get much insight or information from him on them.
My main con point is that my main purpose of making this appointment was to get some blood work done, specifically to check my cholesterol. I made the mistake of not clarifying with the doctor or staff how I would receive my blood results.
I assumed that they would send them to me via mail (as has happened for me in the past). When I called to get the blood results a couple months after my appointment, they said that it was impossible to get them via mail, that I could only make an appointment.
Unfortunately, it’s not possible for me to go in in person at this time. So I asked if I could receive my medical records via mail and they said no, that I had to go in in person to sign the form to release my records and that they could not accept payment any other way than in person.
So instead, I called the lab that did my blood work and they’re going to send me my results, yay!
All’s well that end’s well, but I would not highly recommend this doctor or facility for general health concerns or for a check-​up. If you have a specific need, I think the facility would work for that.

This man is highly educated and has the bedside manner of a saint. I have not known him long but from the time I started he has been very generous with his time and eagerness to get to the point of what you need. His help, Jr. is so awesome and is been the most dedicated employee which makes this pair far beyond most of the doctors and staff I have had in the past. Its a joy to see them even when I not feeling well because I feel safe and for that I’m so grateful knowing
that I am good hands. I can’t thank them enough.

Doc Clem is awesome he listens and care for my well being, rare thing nowadays, calls me and follows up instead of viseversa. I would recommend to everyone.

this place is clean and friendly BUT Dr. Rodriguez didn’t listen to anything I asked and was dismissive.
I came in to have a full thyroid panel done. I showed him on a little piece of paper I brought in exactly what i wanted tested. I said specifically i do not want you to only test my TSH. I want a FULL thyroid panel. He barely looked at my written list and said something like «yeah yeah yeah all that will be on it.»
he only tested my TSH.
my shoulder has also been injured for 3 months and he barely looked at it and i had to ask him 3 times if he could give me a referral for physical therapy.
he told me we first have to get and Xray approved and then get physical therapy approved through insurance and it probably isn’t going to happen.
they never called me to give me my labs. i had to call 3x to ask they be emailed to me.
finally when i got them i see, he didn’t test what i asked him to AND there are flags on the labs that should be addressed and I never got a call about them.
when I asked about the X-​ray i was told he never ordered the request.
this guy sucks.

I haven’t been to a doctor in a decade and went in for a physical. The experience was fantastic and prompt. Dr. Rodriguez is very kind and professional. Even drawing me a diagram for something I didn’t understand :) it was a great experience and wouldn’t hesitate to return. I’m going to send my husband here for all of his needs as well.

I had an excellent experience here and highly recommend this as the place to get quick care from a terrific doctor. My problem was nasty — an infection in my ear — and as an out of town worker from New York I was looking for treatment that was fast and didn’t cost too much (my insurance is of the high deductible variety so I always end up footing the bill). The doctor here was conscious of my situation immediately and reassured me that there would be no whopper of a bill. I had zero waiting time aside from filling out simple paper work. Then I was treated and sent on my way, problem solved, a half hour later. Thank you so much! This is the spot if you’re looking for attention and expedience with a bill that won’t make your hair stand on end.

Made an appointment to have a huge keloid scar removed on my son’s neck that was previously a mole. Dr. Clem Rodriguez was professional and amazing. My insurance would not pay for this procedure since it was considered cosmetic, price was very reasonable and results were excellent. Even though this was an older building it is a very clean office and rooms are clean and sterile. Many other services are available. I will be looking into the tattoo removal services next.