It’s like a homeless encampment that has a McDonald’s in it. While they do have an employee with an iPad taking orders to speed up the drive thru line, there is also at least one homeless guy at the end of the driveway waiting for his handout. Just make sure you pick up an extra sandwich for the homeless.
Vincent R.
Tu valoración: 1 Los Angeles, CA
If I could give this place zero stars I would! This Mc Donald’s has to be the worst I’ve ever been too and it’s sad cause it’s so conveniently close to my house, but I would rather drive to a different location than coming back here. Have had so many horrible experiences in the past. Recently came in while they had the 20 piece chicken mc nuggets deal for $ 5. In the cash register was one of their older employees with raspy voice, heavy accent and bad attitude. I asked for the 20 piece deal that I went in for and he said that they didn’t have it and that he could only sell the regular prices. I knew this to be wrong but he was persistent so I just gave in and ordered a regular combo rather than stand there and argue. My friend that accompanied me then stepped in after me to order his food with the same guy and tried ordering the 20 piece meal himself, again this employee begins to argue that there is no 20 piece deal. But my friend noticed that there was a big sign right above that employees head promoting the deal and pointed at it. The guy looked at it and said, «oh ok then I can give u that.» That’s when I said you see that’s what I was asking for. Rather than admitting he was wrong and offering to switch my order for what I had asked for he chose to just completely ignore me. But whatever me and my friend took a seat and waited for our numbers to be called. I get my order just fine. A couple minutes later my friends number gets called he goes up to the guy to get his plate. The same employee hands him a trey with two crispy chicken sandwiches that he did not order. My friend explains to him that he did not order this and the employee cuts him off and says,” ok ok ok yea yea I remember you order nuggets. I’ll take them to you right now just take the trey and I’ll take you the nuggets.” So he hands the trey to my friend with the wrong burgers. We’re thinking he just gave him the burgers to make up for the fact he messed up his order as most places do that when they get your order wrong. My friend takes a seat and he gives me one of his crispy burgers as he was not in the mood for them in the first place. A minute later the guy comes to our table gives my friend his nuggets he ordered. We r eating our nuggets enjoying our meal and then the disgruntled employee comes stomping over to our table, he snatches my friends receipt that was laying on his trey. He reads it and he looks at my friend and in a very rude way yells, «you didn’t pay for this burgers!» He then grabs the two burgers off our treys. My friend tells him ‚“I told you from the beginning that I didn’t order that” but the employee just ignored him and walked away while saying, and you weren’t even going to tell me!” And he walked away while still talking shit and mumbling under his breath. I don’t know who’s hiring the staff at this place but man they must not have any standards. He still works there have had other similar experiences with this same employee in the past. Employee from hell! Be warned. Worst fast food experience ever don’t come here.
Tracy F.
Tu valoración: 2 Los Angeles, CA
This was NOT okay. If it wasn’t the time being, I would have and should have spoken to the manager! So anyway we ordered FOURLARGEMEALS with some extra things of the side.(yes I know soo much food but tuff night lol) adding up to maybe $ 40! We pay, we pick up our order and we asked of we could get some ranch and buffalo sauce… This is when there was an issue! This guy tells us that he CANNOT give us ANY sauce at all. Only ketchup, yuck! So we proceed by telling him we can pay if needed we just needed some sauce. But he refused saying«That sauces are only for chicken nuggets» WHAT? Since when? I have never had an issue with order a burger and getting some sauce of the side? On top of that we offered to pay… He didn’t budge and was very very rude. We paid $ 40 worth in food and he couldn’t give us not even 2 sauces? Unbelievable. Its stuff like this that make you never return to a certain McDonald’s. It gives you a bad experience and you can’t even enjoy that food. :l
Delmy A.
Tu valoración: 5 Sun Valley, CA
It’s 1:30am I can’t believe I didn’t get this guy’s name! Anyways he showed 100% customer service. He gave us a good amount of ketchup which is what I love anyways he’s amazing. He’s the type of guy that every McDonald’s needs to have!
Mauricio C.
Tu valoración: 3 Los Angeles, CA
I mean, for a little under five dollars I get two double cheese burgers and a medium cola. I think that sounds pretty good to me. The drive through is consistently slow, with employees who are stressed out when you wait to check your bag. My apologies, but I don’t want to go inside to complain about my missing chicken nuggets! Anyways, I like food. I eat food. Food is edible. Carry on.
Siu M.
Tu valoración: 1 Los Angeles, CA
this place is so disgusting. i mean the establishment was«clean» looking, but the quality is terrible. i mean, ive never gotten food poisoning from a mc donalds until today.
John T.
Tu valoración: 1 Los Angeles, CA
Don’t come here if you are in a hurry. Normally has a long line with slow and understaffed crew, even on Sundays. Otherwise, food is the same elsewhere which is good.
Kenique Da Boss E.
Tu valoración: 5 Pompano Beach, FL
I had the best service at this McDonald’s from Brian he was polite asked if everything was ok with my order I never got this kind of service at any McDonald’s before Brian was the best!
O Z.
Tu valoración: 1 Playa del Rey, Los Angeles, CA
The men’s restroom is the most disgusting restroom at any eatery that I have ever seen. The one urinal has not been able to flush more than a dribble for a long, long time. Half the time it’s full, un-flushable and they cover it with a large plastic bag, so it’s out of order. They cannot fix it right, whomever tries to fix it, or restore it to some functional form. The owners of this place deserve zero business and if I could give this dump minus stars, I would. Do not go there!!!
Pietro I.
Tu valoración: 5 Los Angeles, CA
5 stars because they immediately replaced the thing for the sprite soda when it tasted like club soda. Other than that, it’s mcdonalds what do you want gentrifier? This place is speedy and it’s a good atmosphere with the Hispanics and Asian folks that are it’s prime patrons, I like it.
Bena W.
Tu valoración: 4 Monterey Park, CA
Great customer service!!! We went thru the drive thru. A customer before us ordered ten billion things on the menu, and we thought it would take a while. It went by actually pretty quick. We ordered fries with no salt. They greeted us and took our order promptly. Service was quick and muy excellente. I tried the fries and they were warm and just right. Tasted just like real potatoes. I would come back to this place for their friendliness and prompt service.
Joseph N.
Tu valoración: 3 Los Angeles, CA
wow, this place is really interesting. they have a clown mascot that is integrated into the décor, which is mostly molded plastic. imagine if an eight year old clown was the interior designer and that eight year old clown had done prison time – that’s what it looks like. i’m not quite sure what a scary clown and the phrase, ‘im lovin’ it’ has to do with the ostensibly scottish owner, mcdonald, but there is no lack of on-site marketing in this place. there isn’t a square inch without the logo. the food is odd. it’s as if they don’t know there is competition. it’s as if they are in another world where hamburgers are small food units that people eat despite obvious superior choices. the employees feign happiness, eagerness as if they are being watched by guards on security monitors that have the ability to hurt them. they bring to mind phrases like, new world order, big brother, opiate of the masses, mind control … i’m confused as to why a place like this, especially in echo park where there is so much good food, not only exists, but thrives. it’s as if the food is a drug and the patrons are addicts … you know come to think of it. the fries weren’t bad and the coffee was good and the sausage egg mcmuffin … ii’m kind of craving one … in fact, i need one now … right now … i’m lovin’ it i NEED it the good: parking, prices of food the bad: scary clown the ugly: a corporate structure designed to optimize the profitability of part time employees without benefits paid less than a living wage and poor quality corporate processed food through increasing the addictive response of patrons through the use of sugar and fat and advertising, especially to minority groups and children. corporate structure includes corporate land ownership and franchise model for businesses. listed on NYSE.
Youjin J.
Tu valoración: 2 Glendale, CA
Through drive thru we tried to order a wildberry smoothie and they called it raspberry, getting us all confused. It was out of stock anyway. They offered mango pineapple so we ordered that one. When we got to the window, they told us they were out of that one too. What the heck?! Okay at least let us have a pleasant ordering process.
Crystal S.
Tu valoración: 5 Echo Park, Los Angeles, CA
I think that this is honestly as good as a McDonald’s can get.
Rasien I.
Tu valoración: 3 Valencia, CA
This is the closest McDonalds Drive Through on my route from work to home. Its average. Lines can be long or short depending on the time of day. service varies. its dependent on who is behind the window. Make sure to keep your doors locked because I’ve seen my share of homeless people not giving an F and walking right up to your window(so close they are almost sticking their hand in your car) and asking for money.
Zeela D.
Tu valoración: 3 Cerritos, CA
If you are in the Echo Park area, especially if you are like me and are in need of a late-night eat after dancing the night away at the Echoplex for Bootie LA, go to this McDonalds and get your late-night munchie favorites! 24 hour drive thru… enough said!
Jeff B.
Tu valoración: 2 Los Angeles, CA
(Dined 6÷20÷12 W @ 9pm): I blame Unilocal’s «Bow Tie Tuesday Elite Event» for forcing me to eat fast food! I’m not a fan of fast food at all(or chain restaurants for that matter), because of the mass-produceness and soullessness of the food that is served. But when I’m hungover(which rarely happens), anything fried always sounds good to me, and there happened to be a McDonald’s close to my friend’s place where I kicked it all day and the night before. I needed to crash at a nearby friend’s place after too many drinks and not enough water and/or food at a recent night out. I apparently was a total mess! I was in no shape for work the next morning, so thankfully my friend let me crash at her pad all day, which I really needed. I tried to rest, but the recently vacated unit above hers was going under some serious construction; it sounded like a bowling alley was being installed! Just my luck! I tried throughout the day to eat some food and drink plenty of water, but nothing worked well enough for me. Before I knew it, my friend got home, so we walked to the nearby McDonald’s(about –mile away). Once we got there, all I wanted was fried food, so the meal went like this: Southern Style Chicken sandwich($ 3.79), 6-piece Chicken McNuggets with BBQ sauce($ 3.29), large fries($ 1.89), medium Mango Pineapple smoothie($ 2.79), a water cup(no charge), and a bottle water($ 1.00) for my friend. My food was ready soon after, so from the point I got my food, it was all a blur. Food was being devoured left-right-forward-backward. The saltiness and friedness of it all was so horribly good for my body to get out of this hungover state. I recalled the chicken sandwich looked like something that should be on the $ 1.00 menu. The chicken nuggets were completely processed meat but screw it, I had BBQ sauce to mask any taste. It fries were kind of cold and not as crunchy as I liked them to be. However, I found the smoothie to be a pleasant surprise and downright refreshing. I’ve seen the commercials for these, but who knew they actually tasted good, too?! As for the specimen water cup, I could have used a bucket, I was so freaking dehydrated! The service was quick and efficient. It appeared to be a slow night with one other family in front of us, and a couple solo eaters here and there. My order was taken, and right after we sate down, my number was called. Parking was ample, as they had a private lot, but there were also metered street parking along Glendale Blvd. and surrounding side streets. Overall, my McDonald’s meal served its purpose and did what the other food I ate throughout the day couldn’t which was to bring me back to respectability. However, don’t expect me to venture into the world of fast food again anytime soon; I simply abhor it and is pure crap to eat. although the mango pineapple smoothie was quite a surprise! Nothing against McDonald’s as a whole, as I do feel it is a wonderful company. I found minimal value based on the large fries serving and smoothie, as noted by the prices I quoted above(total bill was around $ 13.00; no tip required), but I like the directional attempt to include healthier menu items. The atmosphere was like any other McDonald’s — Playhouse, plenty of tables, large ordering counter area. I’m not sure if all locations have them now, but this one had TVs throughout. Attire is completely casual, so I would be right at home in a t-shirt, boardshorts, and flip-flops. And they take my credit card of choice… AMEX!
May W.
Tu valoración: 4 Los Angeles, CA
This McD is extremely close to one of my work places so I come here often for their iced coffee. I normally would not rate fast food joints, but this McD is worth mentioning. I’ve been to other locations for their iced coffee, but this place is the only one that makes it the way I like! They give you just the right amount of sweetener and milk. Other places either give you too much or too little(I just had a bad one today). The workers are all polite and I have no complaints about the turnaround time for my coffee. There is a lot of parking at this location, but it IS located in an awkward area on Glendale Blvd. If you are coming from Sunset Blvd., you may have trouble turning into their lot.
Elizabeth B.
Tu valoración: 1 Heidelberg, Germany
So I’m already going to be late to work because of gridlock, so thought I’d stop by this McD’s to get a mocha frozen frappé thingie, only to find out after placing my order that«I’m sorry, we only have whole milk right now.» OK I can say this with certainty*: whomever is in charge of ordering food products(read: the main managers, not the sleepy-eyed swing shift managers) is a bonehead. You simply do not run out of milk because the Los Angeles cows are on strike; you run out because you were too busy flirting with the girls who came in wearing belly shirts and asking for fries, or for spending your shift in the back sleeping and texting and stealing fresh nuggets right out of the grease. I guess the DT guy deserves this measly star by default because he was polite and spoke clearly. *Worked at a McD’s from ages 16 – 17; I know full well what goes on in that restaurant. Which either makes me omniscient or dumb for still eating here(occassionally). Pick one.
Peat B.
Tu valoración: 1 Los Angeles, CA
Love McDonalds — Never let’s me down, I consistently feel horrible after I eat a Bic Mac that I was so giddy to order 10 minutes earlier. I crave that emotional roller coaster every once in awhile. This One Star is well earned here for this and any other McDonalds I frequent.