Ignorant staff was trying to fool me with the wrong selection of drink… I asked for peach flavored soda and she poured peach syrup in the regular Coke then she asserted that this is the stuff that I was asking for… She kept on asserting and assuring me that there is no such thing as peach flavored soda and kept arguing with me looking at me as if im a bad customer… her name is Carmen and she was laughing when I left. I don’t recommend this branch.
Craig C.
Tu valoración: 1 Santa Ana, CA
I’ve never in my life felt such a negative vibe walking into a restaurant. It was as if I had ruined every employees day by walking in the door. The person who took my order was short with me and she was short with every other person I saw her take an order from after me. There was one lady that had coupons so it was taking a little longer for her to order. This employee gave her a death stare the whole time. Like a visible look of disgust. I can understand that people have emotions but come on… don’t show them when you are working. Please, nobody wants to see that. There was one gentleman who wanted some salt and pepper. He asked the people behind the counter 4 times and they just ignored him. They didn’t even acknowledge his resistance. That is not cool. If I couldn’t see the employees making the food I would have been afraid to eat it. If I could give a 0 to this place I would. These guys don’t know«Jack» about running a good business.
Mauricio C.
Tu valoración: 3 Los Angeles, CA
This is the closest Jack In The Box to me, and I’ve had it since I was a little nugget. So of course it holds a special place in my heart, primarily in the fatty tissue that surrounds it, hehe. I love that they provide me with breakfast at any time, all the time. I always fancy the croissant breakfast sandwich, which comes with more often than not stale bacon. But I forgive them for this obvious blasphemy to the pork eating people of fast food frequenters. The hash browns are my favorite in the late afternoons because they are guaranteed fresh, and so so yummy. I also like getting their iced mocha for that sugar rush my body needs to maintain appropriate levels of enthusiasm throughout the day. This is a pre-made mixture they have stored away in this little ice box underneath the counter. Make sure they mix it well, or else you’ll get this funky power stuff at the bottom. Also don’t be afraid of the amount of ice they add to this drink. It’s your best friend; specially when they give you the condensed mocha from the bottom of the pitcher. I feel a connection with all the workers in this Jack, I’m not sure if they feel the same way. I’m pretty sure they know me as the«24» guy, because I can’t get enough of those dang delicious croissant creations from heaven. I will always come back here, maybe even bring my kids so they can experience this joyous experience. First I have to procreate, but that’s another story, for another time.
Ann C.
Tu valoración: 1 Los Angeles, CA
I ordered the Bacon & Swiss Buttery Jack. For $ 6, it was tiny. The burger had a four inches diameter. I’m not kidding. And, I asked to add the Ghost Pepper Ranch. Instead of adding it, they took off the yummy herb butter sauce, left it plain(imagine two tiny pieces of bread, a thin patty, «glazed» cheese, and two strips 1″ x 2″ burnt bacon), and handed me buttermilk ranch. Wow! I can’t believe I’m saying this, but $ 6 is over-priced.
Osbaldo G.
Tu valoración: 2 Los Angeles, CA
So I ordered ten tacos for my friend and I. Waited forever! It’s best to go through drive through. Anyway, when we got our order the manager gave us only four taco sauces! Seriously? I thought ok they’re busy, maybe he’s distracted and didn’t realize? Well upon asking for more I got five more. Geez stingy manager! Every time I hit up the drive through I get faster service and loads of sauce! Warning* do not dine in. Just hit up the drive through.
Sal M.
Tu valoración: 3 Los Angeles, CA
Got some jack in the box goodies after my post office visit and on my way home. Tried the Chipotle Chicken Club, the chicken to bun ratio doesn’t exist at all, the chicken is way small for this sourdough bun, the chipotle sauce is really not that great, the subway chipotle sauce is way better. Came with small fries and a small drink. Lady taking my drive thru order wasn’t sounding to good. When I pulled up she asked if I wanted to try their steak sandwich, never knew jack in the box offered steak, then I said no and said I will try your chipotle chicken club, she said oh yu want the yicken sandwich, at first I was like say what, then I had to activate my Latino Verbal Skills and said yes I want the Yicken Sandwich, she asked do I want larg frys I said no how ever it comes it is fine, she said oh you want medium, I then said no, small fries and small coke and she said ok. Then before pulling forward she says yu want yeskake, I was like excuse me, she said yeskake, I then said no I do not want cheesecake thank you. Glad I am Mexican, my people & I can really chop the english language up a bit… Parking is plenty and this place has always been fast to pull out orders. Close to the 2 freeway, easy in easy out. Later!
Cindy A.
Tu valoración: 5 Glendale, CA
Thank you Jovany, for your help earlier today. Right next to this location there’s a storage; today was my last day to get everything out before I had to pay the next months rent. By the time I got their I had an hour before they closed the storage.. I had a large table that was giving me a hard time fitting in my car. So, I went to Jack in the Box to ask for a Allen Wranch. Jovany, was very sweet enough to lend me one. «I told him I would be in the back parking structure if he needed it while I disarmed the table. Great customer service! No WI-FI Large parking structure (it is in L. A so, you may in counter homeless people). I am giving this place a 5 star only b/c Jovany was very helpful! *This location needs better pictures on Unilocal
Danny S.
Tu valoración: 3 Los Angeles, CA
Basic fast food.
Serge U.
Tu valoración: 5 Los Angeles, CA
Wow! Haven’t said that about a fast food restaurant, but this time I got exactly what you would expect. Clear voice when ordering, repeated clearly back given a total pulled up, asked me if I needed anything else and within minutes I was driving away with everything actually being in the bag. Good job on whoever manages at this hour!
Crystal S.
Tu valoración: 5 Echo Park, Los Angeles, CA
Service here is always very prompt, and the employees are very friendly. The place is also very clean. I personally think that this is the best option for chain fast food burger here in the neighborhood.
Kody K.
Tu valoración: 2 Los Angeles, CA
Get it together, guys. This is the closest jack in the box to my house, and I go here pretty often. They’ve given me food poisoning once, but for eating as much fast food as I do, that’s just a statistical inevitability. No, my issue is with the big guy that works the drivethrough window at night. I recognize his voice. Every time I hear him on the drivethrough speaker I cringe because I know he’s about to mangle my order. If it happened once or twice that would be one thing, but it has happened six times. SIX. And not like giving me the wrong drink, giving me the complete opposite of what I asked for or totally forgetting to give me something he charged me for. I’ll have a number three please with pizza bites and a dr pepper. Oh, okay, now I’m three miles away and you gave me a teriyaki bowl and with jalapeño poppers and a diet coke. That is exactly, nothing like what I ordered. Over and over and over. And the«Oh, sorry bro» doesn’t help after the SIXTH time you mangle my order. Most of the staff here is okay, but if I go and hear his voice over the intercom, I know that my order pretty much doesn’t matter because he’s just going to throw some shit in there and call it good.
Patrick M.
Tu valoración: 3 Woodland Hills, CA
This Jack in the Box had nothing special. They didn’t f*k up my order, so there’s a plus. Just seemed like your average jack in the box.
Melanie O.
Tu valoración: 2 Glendale, CA
How do they always get orders wrong even when it’s right on the screen? And how does ‘a lot’ of taco/hot sauce for four tacos equal one packet? I should have known better, as CM always says that since she was a kid they’ve been getting her order wrong. Won’t be back here — food tastes the same as every other JITB, but really — how do you get an order wrong when you repeat it twice to the customer, plus check the screen?
Bobby V.
Tu valoración: 4 Los Angeles, CA
Just ate here around 1am and it was spot on! They even made the lettuce on my spicy chicken look like the picture. Poppers were pipin! Curlys were crispy!!! Buttermilk was… its fucking buttermilk, the main reason to go here at all. Even with the msg and all(does it really need msg? Has anyone just tried salt?) and the blonde Hispanic lady taking orders… I could listen to her repeat my order all night. Good job Jack… and those Jumbaco commercials!!! You’re a genius
Michael D.
Tu valoración: 4 Glendale, CA
This is one of the better fast food chain locations around. I’ve been there about 6 or 7 times, always in the drive-through. Their food is above average for fast food and they are damned nice. I’m sure their manager is pushing them to smile and all that jazz but they do seem to be genuinely nicer than most fast food restaurants. Plus, they’ll actually ask if you want ketchup with your fries as opposed a certain McChain that never asks and never puts it in.
John p.
Tu valoración: 1 Los Angeles, CA
thanks for the food poisoning.
Siobhan D.
Tu valoración: 3 Los Angeles, CA
Thanks, Jack, for serving a grilled cheese sandwich for us drunk vegetarians.
Matthew C.
Tu valoración: 4 Los Angeles, CA
I get it now :) The only place in LA to get a Chicken Biscuit in the AM unless you get to live near a Chick-Fil-A.
Andrew R.
Tu valoración: 4 Los Angeles, CA
This location has only served me when i was drunk in the passenger seat of a friends car wanting the 2 tacos for 99 cents deal… and another time when I was tired and wanted an oreo milkshake, and another time when I ordered a burger and fries, and another time when… okay, you get it… I’ve been here a few times never a bad time… I’ll agree with Daniel that at times, they drive through becomes a pain in the ass because sometimes they just don’t pay attention and you wait a bit too long for food… But for the most part, more times than not, this location has served up some good olé’ nasty greasy calorie filled fast food.
Daniel B.
Tu valoración: 2 CA, CA
Oh Crap! What was I thinking? I was running late to work and just wanted a quick breakfast. I placed an order for the French Toast Sticks and a large coffee at the drive thru. When I pulled up to the pick up window I was handed a coffee without any half and half and then the employee disappeared. Completely disappeared. In about ten minutes she finally reappeared. There seemed to be a scuffle in the kitchen. Fellow employees huddled around and had a discussion. Then all of the employees disappeared. Magically they all reappeared and had a discussion. This went on for a good 15 minute before I finally got my French Toast Sticks. UGHHH! I was late to work again… the French Toast Sticks were yummy!