El Super

Geez… I just left this place and i couldn’t wait to write this. I’m infuriated. Not only do I have to wait 30 – 40 minutes to buy meat. I have to wait an additional 30 minutes to pay…
They need an option to pay meats at the meat counter. Especially if you’re just going to buy meat.
AND they need to enforce the 10 item rule for the express lane. Some of these patrons are so ghetto they feel entitled. I don’t care about 11 – 12 items. But a whole basket? And no one says anything?
I told an employee about people with too many things in their basket (she pretty much ignored me and said there’s nothing she could do), I also called their general line and complained. Someone came up but at the end of the day the violaters got to purchase their whole basket. It’s upsetting that people can break the rules and no one cares. d
I absolutely abhor coming here. The patrons are the worst. Prices might be low, and similar to other markets. But I’ve never been able to zip in and zip out. I’ve been shopping here 7 years. I try coming early like 8−9AM to beat the ghetto crowds. DON’T even come here on the weekend.

The worse place you can buy food at, things are always expired, popped, rotting and more. Stop contributing to this health hazard place!
It should have ZERO stars

This place has the worst customer service ever!!! So ANNOYING! Management has no manners, they are rude, and don’t help when costumers need help. We waited over 45 min just for meat, it’s ridiculous!

This store is really close to my home so i go to it only if i have to buy something quick or a small purchase but other than that i always go to another grocery store. First of all they are always pack (sometimes not) but rarely, on Wednesdays it gets ridiculously pack inside and the parking area because it specials day and you would think the cashiers would be quick trying to make the process quick, but instead they are always chatting with each other from their cashiers. Almost all the time I go some girls have to be chatting with the other cashier holding up the line. I recently went and a cashier (Angie) was eating ice cream while checking people out like really, she had it dripping and the customers looks uncomfortable and was chatting with another cashier (Darlyn), they didn’t even bother to acknowledge the fact that they had long lines with full carts waiting. The workers there are whatever, they never acknowledge you, they don’t greet you or thank you. Half the time their fruits and vegetables have gone bad and i try to never buy meat from here.

I was there to buy some dinner for my family. great price but when it came to the cash register Juanita J. «Manager». was very unpolite and very rude to customers. This so call manager was upset after she had scanned all the fruit and the lady tells her it’s WIC… keep it mind this was the lady’s first time using them, so she decided to grab the lady’s vegetables and toss them back into the belt infront of everyone else. So I confronted her and she didn’t take polite to my confrontation. Long story short I was able to speak with the director. We shouldn’t have people like that work an environment were customer service is a priority… Beware make sure that when you are ready to check out and your making line and Juanita is there in the front line helping other cashiers make sure you have no eggs because she will toss them at you…

El super is always super crowded. The parking situation is a nightmare. The parking lot is a like a swapmeet. You can buy anything from tamales to windshield wipers.
Prices are super cheap but so is the quality of the food. The produce section sometimes has rotten fruit. The meat section smells like death. The store is heavily shopped so it always looks in disarray.
I would only purchase bottled water from here and it better be on sell.
I will gladly pay more for a great produce and meat that is fresh.

Worst store I have ever been to in my life !!! I will never in my life go there again, or recommend anyone there. I placed an order 5 days before for a cake. When I went to pick it up didn’t have it ready had me waiting for 30 minutes. Finally when the Hispanic older lady that gave me the cake I was walking out the door when the Stupid Security (Jose) stoped me and didn’t let me out he said I had to pay for the cake SERIOUSLY !!! I had paid for the cake when I ordered it or else they wouldn’t of had made the cake. He was a very rude Hispanic Fat Security Men. No wonder he’s working as a security well no shit he stupid !! He still argued with me at the door when I showed him the receipt his stupid face changed to top it off when I complain to the African American Manager that was there all she said was sorry and there was nothing else to do. I will never Ever go back to that store Ever. And DO NOT RECOMMEND ANYONE TO GO THERE, HORRIBLE SERVICE AND STAFF. HORRIBLE !!!

Seriously??? Well OFCOURSE they’re going to have good prices if they’re selling u MOLD!!! Yuck, came to buy their dinner rolls?! Looked closely and in ALL the bags the bread had been growing mold on it!!! The only «super» u will get here is SUPER SICK if mistakenly eat one of those rolls!!! Wow, it’s just jaw dropping of how management is handled here. Good customer service!?? Where!?? Not here! I’m not one to bash on anything but gosh this was just disgusting, no wonder everything is so cheap!!?
Please double check your groceries BEFORE purchasing people. Just because it’s a chain of markets doesn’t mean your safe! Can’t believe that I had to give this place one star! When Unilocal updates to a feature where I can upload my video I will gladly do so!!!

(Rats tail in my meat!) Was about to purchase some meat when I noticed something black in my meat. I checked it and moved the meat to see what it was and noticed it was a tail (a rat’s tail)!!! Looked like a 4 inch black snake! Brought it to the cashiers attention and all she said was omg this looks really scary! The manager was no where to be found! Not to mention the longggg line!!! Never again in my life will come here! Imagine how many people bought meat and probably didn’t notice! This market needs to be checked by the health department! Will be reporting it! Check your food before you buy!

After 5 months their staff is still incompetent! Why o why do I come back?! This lady who is dispatching the ham/​cheese ect looks mad at life and surely doesn’t know how to count. She’s suppose to be helping the guy with the #50 yet she goes to the lady with #53 and has on the screen #52. Ahh skipped me and when I said something she gives me a mad as hell look.

Yes I agree great prices. I always shop here till I came in and saw a couple of MOTHS flying around wish is not good at all google for info and MOTHS hide and lay eggs on dry foods wish mean if there’s MOTHS in here we’re also bringing them home in some dry foods that includes like cereal boxes or spices were MOTHS like to lay their eggs. This store needs to bring the PEST CONTROL ASAP!

: puts on luchador mask for this review :
Well priced super market chain … Actually I’ve never seen a more reasonably priced market in. all of the USA. El super rocks! $ 1 Lunchables. 97. Mexican Coke. $ 1.65 for BONELESS GRILLED CHICKEN. AWESOME GAUCHO MEAT. Fresh meats. $ 7 for NESCAFE the 128 servings size. And pretty much all El Supers I have seen are priced like other markets when other markets when other markets put stuff on discounts.
Just call me El Super Fan of El Super Supermercado!
!OLE!
: takes off luchador mask:

I saved so much money here;-)…The fruit it fresh which Is a good thang. I will be back!

Okay, I am not going to deny that the food is very cheap and good but I have to complain about one thing in this store and that is the LONG lines. It is really sad that even in the express line people have to stand for over 20 min. I really wished the managers would do something about that. More cashiers would be nice.

soooo cheeeeap!!! wow!
EL super is great because of the prices, but they do need improvement in the customer service area — or does it matter that this grocery is in East LA, where customers bag their own goods?