Explore USA RV Supercenter

Ok, I have bought (2) toy hauler RV from Frankie Nicks Sales Manager at the Kyle Texas Explorer USA location. This is the third RV I have bought all together and I will NEVER consider buying from anyone else! He worked with us both times to get us a great deal on the RV we wanted, he did not pull the old «right payment» spread out over a long term, he actually got us the best deal possible on the exact RV we wanted both times! I searched RV trader for weeks prior purchasing thru Frankie during SA RV show. I knew what we wanted and what we were willing to pay and he was able to beat the lowest price advertised across the USA (RV trader). He also found an issue with the RV we actually purchased during inspection and quickly notified us, sent it back to manufacturer and got us a new one and added over $ 500 worth of upgrades to our new RV for our trouble. I am a Quality Engineer by trade and I take my work home with me so to speak I use my experience and training to get a quality product at the best price especially on big purchases like this and I can assure you will not go wrong buying from Frankie Nicks at Explorer USA regardless of the brand or model you buy. He did not give me anymore upgrades or perks for posting this, I did it because I respect not only what he sells but how he sells and what he represents. I will post his business card, tell him Sheila sent you and he will throw in a couple of lawn chairs!

Stopped in without an appointment to troubleshoot a power issue while in the middle of a road trip. Kyle was friendly and willing to help! He put Mike on the job and within minutes our problem was solved. Mike offered some great advice and tips on a few other issues and we were off on our road trip once more. Thanks guys! A+ :)

If I could give less than a star I would. Bought a 2011 Heartland Big Country brand new, paid cash. All I got was a pricy piece of junk and lousy customer service. Every time we go in for an issue, it’s a whole new group of employees who don’t know their business. Don’t waste your money or time.