Supercuts

Fuckers take for ever they seem more interested with stocking they’re shelves with products then tending to their customers

When we walked in today, there was ONE stylist (with a person in her chair) and the receptionist. They both looked at us like they hated their lives as we opened the door. There was a family and several other people waiting, so we walked right back out. No thanks! Went a few doors down to Regis to where there were several stylists and were taken care of immediately.
Who staffs just ONE stylist on a Sunday?!

That is a horrible place.
the stylist shanell did a bad job. Have another women do your hair. They cheated me Because wanted a full hair coloring and only did the roots but charged me for the full color. I ask her is that just root color you did? And she say yes… She didn’t tell me gonna be just cover the root because they run out that color but then I paid for long glazing. lol And when she did the shampooing she didn’t wash my bottom line of hair. And when wash out after she didn’t dry enough with towel and dryer. just use it directly make my hairstyle lol everything she did take so long especially the shampooing my neck was so hurt and getting dizziness.

BRITTNEY! What a great stylist! She did EXACTLY what I asked for! She’s meticulous, but fast; she knows how to hold a great conversation; she’s very professional; I will never go to any one else!

HORRIBLE!!! TOTAL WASTE OF MONEY HERE! I don’t usually write reviews but after this experience I need to let other people know how terrible this place is. I would give negative stars if I could. My two elementary age son’s got their hair cut and it looks like they cut it themselves! The stylist did not cut their hair close to what we wanted. I asked the stylist, Nomi, to fix it and she made it worse! Both my sons did not like their cut and I ended up fixing both of their haircuts at home. Total AMATEUR place. It’s definitely worth paying more and going to a better place where you’ll actually get what you want. We will NEVER go back to any supercuts ever again!

Why does it take over 2 hours for 3 workers, with no wait line to cut hair? I’m with my bf, with short hair… the workers talk amongst them selves, took forever to get to him, took for ever to cut his hair, AND took forever to take payment. He stood there for 10 minutes waiting to pay and nothing. Maybe it’s just an off day, but we will NOT be coming back.

When I walked in I asked how long the wait was, was told about 15 or so minutes as it wasn’t terribly busy, an hour later I walked out without getting a haircut since I had things to do, I guess you should make an appt. they only had 1 person working but I saw people in the back idk if that’s normal for here.

I tried to bring my little brother in. I signed in and waited and waited and waited… i saw only one woman who was working and tbh she looked like she didnt really know what she was doing. Who runs this place? Unprofessional and odd. Ive never seen a salon with only one worker. Also the workers hair was a mess. You work in a salon and dont even look like you brush your own hair? I walked out.

DO NOT GO HERE! EVER! The absolute WORST experience I’ve ever had. Very bad customer service. Waited 5 minutes before an employee even acknowledged we were there. I checked in my son at 630p and was told the wait time would be 30 minutes. No problem, I went to Target and came back at 705p. The employee that I checked in with told me we were next. At 720p the first employee told Chanelle or Charlene (the woman with the 4 inch wedges she couldn’t even walk in) that we were next. She finished with her customer then looked at the guy next to us and said she was taking him next. I told her the other lady said we were next and her response was «well he was waiting» SERIOUSLY?! I explained to her that we checked in at 630p and she just looked at me dumbfounded. Left infuriated after waiting an hour and still not getting my son’s hair cut. On second thought, if she couldn’t figure out how to take directions, praise Jesus she didn’t touch my son’s hair!

I really wish I could give no stars. I asked the women to cut an 2 off of my hair (which was at my shoulders). I didn’t want layers or anything fancy. I wanted it all the same length. The women cut about 4 inches off and now it is at my earlobes. And to make to worse it is not even at all. It looks like she tried to to layers in the back. I went home and cried. Now I will have to use about 10 Bobbie pins to wear my hear up just so I don’t look completely like crap until my hair is long enough that I can have it evened out (at another store). Do not go here!

I really hate to write a bad review but this I have to say something. The woman that cut my hair did NOTHING I asked for. I even showed a picture of what I wanted my bangs to look like. Seriously, my hair looks like there is no difference except 2 inches off. I came home crying! I really hate my hair. No there’s no bald spot or it doesn’t look embarrassing but I haven’t had my hair cut for years and so I this morning I got up and wanted a change, I was so excited to get my hair «did»! Now I’m in my room crying.
Please save yourself and go somewhere else!!!
Wish I read and listened to the bad reviews on what other people wrote! I could have saved myself today.

I don’t know why I let myself continue to get my haircut here for the past 2 years. I must have always blocked out the previous experience.
What’s the point of suggesting that I make reservations when your just going to make me wait 45 minutes anyway?
And if you ask them for suggestions or a new style they look at you like you asked them to solve world hunger. (Maybe my hair is really just that far gone.)
Unless you dont really care what your hair looks like, happen to be in the area, and they don’t have a line, save your self the trouble and go somewhere else… anywhere else.

Please for the love of God stay away from this place. Great service but horrible hair cuts, I forgot what the lady’s name was but she couldn’t even do a side-​comb, she didn’t know how to do a taper fade, she doesn’t know how to do a line up. Just horrible and I wasted $ 20 for a crappy haircut. I’m NEVER coming back.

I can’t actually review on the quality of haircut because we didn’t hang around long enough. We checked in, and waited, and waited, and waited. Two stylist stood around talking, with no more acknowledgment to us. So, we left.

Very upset with the waiting service. someone skipped in front of us. We Also Waited For almost 1Hour. Usually I like going here because of the promotions and the hair stylists are good. But after what happens today Unfortunately I won’t be recommending my family members here anymore.

I guess you get what you pay for! I went in today to get a one inch trim… how can you mess that up, right? Well, a very young female (19 yr old) hairdresser suggested layers. I agreed saying I wanted very light layers around the crown. I figured she was experienced enough to understand and execute my request. She clumped a big thick layer two inches from my scalp on the back side of my head. I couldn’t believe what I saw. It looked like she was cutting art paper with dull scissors. It only got worse. She had NO IDEA what she was doing. When I expressed my concern she became offended and closed off. I wanted nothing more than for her to step away from my scalp! I couldn’t believe what I saw when I got home. I could have given myself a better haircut with blindfolds. I had to go to another salon to fix what she did but my hair is much shorter now. I wish I would have never stepped through those doors. Seriously. Awful.

Very bad haircuts from transvestite employees. Normally I wouldn’t care if they were good and professional but they were NOT good, rushed my haircut and when I got home to take a better look, it was lopsided and majorly crooked. These girls or trannys should not be working there at all!

I wish all hair stylist stay in the same location and time! I had a great experience today! Sadly, I didn’t get her name, but I know where she lives! haha, in Ma’ili — down the same main road that I do!
She was very professional in how she works and talk story with her customers! We had a great conversation reminiscing about Ma’ili back in the day, like 25 years ago! LoL.
Shampoo and Conditioner was awesome! Five more minutes and I would have been snoring! Got my eyebrows waxed, turned out really nice and even. Then onto my hair which at first was dull, but now it looks ready to hit the club! Or how my best friend mentioned it — «Good enough to snag a boyfriend!» haha, I love her! Yes, sadly, I’m single… tear.
Any who, good staff this afternoon and it was super busy! I could see the ladies getting no breaks! Keep them busy!

I bring my son to this SuperCuts all the time because there are two stylists, a man and a woman, who have cut his hair and both have been outstanding and kind to my Little Man. Unfortunately, I have decided I will no longer bring my daughter here again.
The girl who cut her hair this morning wreaked of attitude, like we were bothering her. Sensing she was not in the right state of mind; I asked if we should come back, but she changed her tune REAL quick. I should have known better and left, that’s on me, but there is no excuse for shoddy workmanship and terrible customer service.
I realize I should have noticed her lack of attention and poor work, but I will wholeheartedly admit I am a poor judge of that kind of thing because I go to a reputable stylist to cut my hair.
Thankfully, the stylist at Bobbi and Guy, down the way, pointed out their egregious efforts when I brought my daughter to have her hair ombré’d. She’s fixing her hair as we speak, and I have much more confidence and faith that they take more pride in their work, recognizing that it is a reflection of their professionalism and their brand.
One star is too much for this one stylist who worked on my daughter’s hair. I wish I could rate individuals, instead of the company, because all it takes is one bad apple to tarnish the image of the gems in the bunch. If I ever bring my daughter back to this SuperCuts it will only be to sit in that one man or woman’s chair.

This was my first time to any Supercuts (
). I wanted to try it out because it’s in my neighborhood and is open until 9 p.m. (weekdays).
Location: Located in Kapolei Commons with Subway, Target, Ross, Down to Earth etc., so it’s perfect for taking care of any other shopping.
Parking: The lot was empty at 7 p.m. (Tuesday)
Price: My haircut was a little over $ 18 (I’m not sure how much it is for women). It was my first time to use my credit card at a barber — the only option I had at my previous barber was cash.
Wait: I had to wait about 20 minutes. You can’t make appointments, but you can add your name to the list. Hopefully by the time you drive there you don’t have to wait that long.
I highly recommend this location because it’s convenient and decently priced. I’m only giving this place 4 stars because my previous barber would use the «old school» razor to do the fine details, and this place doesn’t use a razor at all.
31 Unilocal Review Challenge — 31 of 31