Alamo Rent A Car

I really like alamo the selection of car are usually pretty large expecially at large airports… for example orlando i had about 20 luxury cars to chose from
… i get to dallas i have 3 to chose from. And why the hell are you calling a dodge charger a luxury car?

Alamo Customer service department here sucks. I spent over 38 minutes on the phone with the roadside service representative that barely understood English.
We had just rented a car from here that was giving up electrical and transmission problems. I had to continuously repeat myself to the woman and then she asked if I could drive it back to Alamo after I told her the car was shaking and barely drove and was unsafe to drive. Really? Like what a moron.
Then she says well your going to have to wait about 3 hours till we can exchange the car for you? I think we should have gotten a free rental at that point. We picked the car up at 1:33pm today only had it for 30 minutes and it broke down. Our hotel was only 22 minutes from the car rental and they didn’t show up to our hotel until a little after 5:46pm.
What a joke this rental place is. There 2015 cars are crap here. All falling apart. They obviously hire people that have no idea what there doing or how to work on cars.

Alamo car rental is an amazing company, excellent customer service, they make check in & check out extremely simple and easy, you just walk in and get your car and go, so simple, no hassle, and employees here are great, their prices are not even that bad, about the same as any others, go with Alamo, they are the best & I am very happy with them!