Guess

I like Guess, and I have been looking for a simple leather jacket that is classy, and elegant. G by Guess had a style I liked but not in the color I wanted. I went to Banana Republic, which is across from Guess, today first. I saw Guess when I walked out, and a leather jacket caught my eyes. I stepped in Guess. I was checking out this jacket by the door (on the hanger still), as soon as I looked at the price tag an associate asked «Are You looking for something?» Why asked? Shouldn’t she know I was looking for the price because I was interested in that jacket. She caught me off guard, and she did actually ruined my mood. So, I walked thru the store & left!
Please…I’m one of the customers that likes to do her own shopping. I’m in my own world when I shop. Lol! If I need help, I will find you and ask for assistance. Checking on me suddenly like that just makes me feel like you are making sure I wasn’t stealing anything.
I used to work in retail a long time ago. One of the techniques to let the shoplifters know you have your eyes on them is by acknowledging them (saying hello, or ask if they need help), so they wouldn’t dare to steal.
Otherwise, nice store!!!

The sales associates are VERY helpful and friendly. They go out of their way to please the customer so you get a great shopping experience. A lot of the pieces that my friend liked were out of her size — lots of 4’s left so if you’re skinny, you’re in luck.
This is a great place to shop if you’re young. They have lots of great styles that won’t break the pocket book… if you’re working a reasonably paying job…

Guess is one my favorite brands and i shop alot but i had a very bad experience in this store, one of the manager’s, I couldn’t catch his name but he is short and has a short hair, he is a the worst manager I have seen in my life, supper rude, so angry, 0 customer service, he has to take some anger management classes before be a manager, the other staff are so nice. I never come back there because of him.

Friendly staff and helpful! The Arabic doll is usually the one that’s helps me and also the hot Buff gay guy Iol love love guess

The employes are so mean and just try to sell u every thing, no respect and zero coustomer service.

It was a doozy day at the mall. Crazy salespeople working everywhere and this store was NO exception. I have outgrown Guess but the hubs is always drawn in because he likes a good denim jumper on me. Of course they had one and he convinced me to try it on. The salesgirl was push, push, push. I’ll bring you shoes, I’ll bring you a leather jacket, here are three more jumpers, how about a denim jacket? I know it is her job to add sales but it was so insincere. I’m pretty sure she barely caught a glimpse of what I looked like before she started throwing stuff over the door. The girls at the register weren’t any better because it seems their «Loyalty Program» was down on the computer. No problem, I don’t need that. Well, I could have knocked them over with a feather. Since I only had one piece of merchandise with me, they were perplexed. I don’t know, the whole thing was a turnoff. Then they were trying to wheel and deal watches with a customer who didn’t speak English. Bad taste all around.

I always find great dresses here and find the staff really helpful in general. They’re super nice and will bring you a million sizes and help you pick out a really great outfit. I usually only find one or two great things at a time for some reason, but they are usually items that become complete staples.
Let me let you in on a little secret about Guess: They have AMAZING shoes! High heeled boots, wedges, stilettos! I love high heels of all types and Guess always has a great selection. And I guarantee you they will be the most comfortable pair of 4-​inch heels you’ve ever tried to trek around town in. I’ve been wearing them for years and get tons of compliments and THEY LAST! Several I have been so obsessed with I have had them re-​heeled several times and wore them until they were absolutely shredded.
For sweet, sexy, stylie clothing, I recommend a regular stop here.

Not Just Women’s Clothing! Dress with class and in style! (Courtesy «stolen» from Gold Elite Unilocaler Extraordinaire Nick H.) Thanks Nick!
I too love the styles of Guess and still can remember those curve-​hugging jeans back in the day.
My hubby likes the style and the quality and I think I’ll make a new Christmas tradition to get him at least 1 item of clothing from Guess. My most recent visit to Guess in South Coast Plaza, surprise they had moved again. I was helped at first by somebody who didn’t know what a sweater was. Seriously. I was then assisted by a district manager (yes I’m that important, ha ha). He helped me find some great clothes, on sale and then explained to me that the «jacket» and «hoodie» etc that I’d been shown by the sales associate were «sweaters» in Mexico. 40+ years old and still learning!
Looking forward to 2014 Guess clothing.

I have been shopping from Guess for years and I am so happy with their style, especially their jeans. Also girls that wearing guess jeans look better than others for me.
I stop by once in a week guess store in south coast plaza and the staff is really helpful and also it feels good to be recognized.

Through the years I always found something great to buy at Guess, especially a top or dress. Most items now seem about the same as I can find elsewhere but 2 items I love to come in for… watches and shoes. The staff is always very helpful especially when purchasing a watch and fixing the links to fit my wrist. The prices are great and the styles are fun and trendy. I have several that have lasted forever, good quality! I miss their original location but parking close to Saks and Bloomingdales, taking the side entrance makes getting in and out a breeze.

The staff is great and helpful my complaint is that its always so hot in that store. Makes it hard to try on clothes and its not just me my other half has the same complaint

Some of the coolest threads for guys if you can get past the feeling that it mostly caters to women. The only thing is I feel like I am being looked over by the staff for not fitting their mold.

The service didn’t hit the same level as the brand.
I bought a dress online from Marciano collection. I went to south coast plaza store to return this item.
This cashier put a lovely smiley face and ask me” did you find everything alright? How can I help you?“
After I told her I am going to return a dress, her smile suddenly disappears, she put this strict face and tell me very quickly «we don’t have Marciano collection here, Brea mall does», I didn’t hear it correctly, so I was like «I beg your pardon»
She looked annoyed and say in a slow motion way” BrrreeEEeeAaaaa maaAALLLLlll, it’s 20 minutes from here.”
What a moron.
Are you kidding me? Is it so hard to put a nice face to inform a client? So arrogant and impatience.
Another unsatisfied client.

Guess stores? What can I say. I bought a pair of earrings that first of, I couldn’t try on at the store so I bought it only to find out that it was way too long and uncomfortable.
Tried to exchange it for something different but they told me that earrings are not returnable or exchangeable… really? I’ve never worn them! It’s not like they were cocktail dresses! Furthermore, the sales person never told me that when I purchased the earrings!
Before I got to the cashier by the way, there were other people that were trying to exchange some shirts with tags and they told them that those were not the «price tags» those were the «size tags» so they couldn’t give them money back… they had the receipt!!!
NEVER going back there! Buyers Beware when shopping at GUESS!
I GUESS customer service is NOT their priority.

Not Just Women’s Clothing!
Dress with class and in style!
I have to say that over the years this store has changed drastically. Their men’s selection is much larger than before and the staff is excellent in helping find sizes and mix and match different articles.
While the store is more expensive than the outlet centers, you have much more selection to chose from, newer styles, and staff that helps you with any of your needs. Items range from jeans to shoes, watches and wallets.
This is one of my favorite stores to visit when I am shopping in South Coast. Without a doubt I am a regular and will return.
Guess, Costa Mesa… Another reason the OC is the best place to live.