Armadillo Properties

Ceiling fell in on my brand new car and they refused to repair it. Stay far away from these people. All they do is collect rent. Other than that they are useless.

I was happy with this place until the 2^nd month of living there. I have two emotional support animals. They knew about them. Yet they wanted to charge me a pet fee for having an unauthorized pet. They tried MULTIPLE times to just «drop» by unexpected. I caught them a couple times doing so because I caught on to their game and stayed home. My husband and I came down on PCS orders, we did everything they asked. We got our own carpet cleaning company to come out and clean the carpets. Have the property management the receipt and they STILL charged us $ 155 dollars to clean the carpets. They charged us with so many things and it just so happened that everything they charged us with came out to exactly $ 825 which was our security deposit. This place is a scam, do NOT, AND I REPEAT DO NOT RENT FROM THIS COMPANY. THEY WILL KEEP ALL YOUR MONEY AND CHARGE YOU FOR THINGS THAT WERE ON THE MOVE IN INSPECTION. WE ANNOTATED THINGS ON THE MOVE IN INSPECTION, YET THIS STILL CHARGED US TO FIX THEM AFTER WE MOVED OUT. THEY ARE CROOKS!!!

Absolutely terrible! I have asked them to come and fix the rat problem in my house and my broken bathtub for TWO MONTHS NOW. They hang up on you when you ask them why they haven’t came to fix the problem. This rental company is absolutely terrible and I wouldn’t recommend them to anyone for anything!!! Most worthless business ever! I wouldn’t have given them any starts but I have to, to make a comment. TERRIBLE BUSINESS AND TERRIBLE SERVICE

I am not a big fan of property management companies but if you have to use one this one will do you right. As an owner they make sure the tenants respect the property and as a tenant they make it easy to pay rent, complete work orders timely and are nice to deal with. Armadillo and Shine RM are the beat in Bell county.

They seem to be very thorough. They are on top of complaints, inspections, payments, back ground checks, maintenance and all that. I like that. Very professional on the phone.
I have delt with property managment companies who never call you back never service your unit if theres something wrong, just horrible experiences. But not Armadillo, they have been a relief to deal with.
Sure you get the onesies and twosies who have a singularly bad experience with them butnl in my experience, they are very timely and prompt to resovle issues.

Ask for barbara macon!!! She will make your dreams come true!

Renters beware — I would have recommended them till we moved out — Don’t plan on getting your full deposit back! We got less then half. They will find everything possible to charge you with as well as suggesting you clean the carpet yourself upon move out because it will be «cheaper» and then they go and charge you for carpet cleaning anyway! They sent us a picture of a couple spots — not even proof it was ours! Which to clean the spots was just as much as we paid to have the whole house cleaned ourselves — mind you we used professional carpet cleaners as well. We were station at Fort Hood for 5 years and had a few different property managements and have always received our full deposit back. We had only been renting with Armadillo for 4months as well! I really feel ripped off and that they should be put on the black list for Fort Hood so Soldiers and their families don’t get taken advantage of!

Had to drop the lease early due to a deployment so the review is sooner than expected. My overall experience with Armadillo Properties was great. They escort you to properties instead of just handing you the key, always a plus. They made timely repairs. Staff was friendly, a few cases of the Mondays but we all have those. We noticed a few «flaws» in the property when we moved in. Being experienced renters we documented the deficiencies in text and photos. Turned in the deficiency form and a disc with the photos in the allotted time and had absolutely no issues when it came time to move out. They will be one of the first places I will look when I get home.