Gold Star Property Management

I would not move it. Cause when you move out, they are going to take everything from you. I tried my best to keep our home clean so when we moved out, we would get our whole deposit back. That didn’t happen. They ended up making us pay for everything what was already WRONG with the house.
Missing light bulbs when you move in? well make sure to replace them or else they are going to charge you; if you had light bulbs or not. That fact what we did our best to respect and maintain the home they still found things wrong with it and charge us. I would not recommend this place if you are hoping to get your deposit back.
By the way, we had professional carpet cleaners come and clean the carpets; NOT GOOD ENOUGH!!! they had there «people» come in and «clean» it and they still charged us again!
So please, don’t make the same mistake as I did. If you want your deposit.

Great property managers! Always maintained good contact with me, fixed any issues renters had quick and efficiently. I recommend Gold Star to everyone i know that is thinking about renting. Great experience will use when I PCS again.

I must say this, Gold Star Property Management in Copperas Cove TX has HORRIBLE operating hours. There I said it. I am not the kind of person who writes reviews but it just gets under my skin.
Thank you

I was with Goldstar for a little over 4 years but got a new property manager after they did not get my house rented for 6 months. My new property manger (who has a very detailed and meticulous rental application process) got my house rented in 2 weeks. I had difficulty reaching Goldstar when I had questions but they usually got back to me within a day or 2. My new manager has given me her cell phone number as well as the office number where any of the other people working can assist me. When my new manager went to the house she said the last renter’s pet had peed in every room of the house so there was a terrible smell and there were many bugs all over the house (due to it not being inhabited for those 6 months). I had over $ 3,000 of damage and maintenance issues to pay after I left Goldstar. They also gave the renter their deposit back since he had steam cleaned the carpets (not good enough obviously). During these 6 months I was still charged bi-​monthly for lawn maintenance-​really? Is lawn maintenance every 2 weeks more important than directing efforts elsewhere if a house isn’t renting? I do not feel that Goldstar maintained the level of care for my house that they should have and did not put sufficient effort into renting it other than posting availability status up on websites; it was a very nice 4 bedroom house in a nice neighborhood.
If you are able to travel back and check on your home, then Goldstar might work for you, but if not, I’d suggest looking to another company that offers a higher level of care for your home and your investment.

I’ve been with Gold Star since we started renting out a house near Fort Hood six years ago. First Chris, and now Liz, have always been immediately responsive to any issues. We’ve had three total renters in that time and the house has never gone a full month without being occupied. I cannot recommend them highly enough