Sarku Japan

If I could give zero stars I would! This place is absolutely disgusting and they are serving contaminated food. Do not eat here unless you want food poisoning or worse. I am filing a complaint with the health department on Monday! This place needs to be shut down.

I’m giving three stars because the service was great, the restaurant clean and because I haven’t sampled much from the menu. I’ve driven past this place a couple of hundred times over the years and have often seen it quite busy. Today was my first visit. The dragon roll was merely OK and I’ve certainly had better for about the same price. The teriyaki beef was mostly flavorless and a couple of pieces of the meat had too much gristle to eat-​huge turn off. The vegetable spring rolls were the tastiest part of my meal, but I doubt I will eat here again.

I love to come here after working out. Chicken isn’t bad, but I like to sub the rice with extra vegetables. It isn’t the best thing in the world, but at this price point I am satisfied

Please read my initial post as the cleanliness is still five star, however, their food and personnel grades have gone down.
I do not know if they are under new management, but the food quality has to be downgraded.
This location gives you lo-​mein noodles instead of soba noodles.
Their sushi is not made correctly and they roll very small.
They have the nerve to cut each sushi piece in HALF and call it 2 pieces when
you order their bento boxes and rolls.
Personnel is not as attentive and friendly as before.

It’s OK not bad for the price.
Service was friendly, and the place is clean.
We did find a bone in one piece of sashimi.

Not bad for a quick noodle fix. Been here a few times and the food has always been good. The service is a standard fast-​food «waiting for my shift to end» effort.

It’s 91 outside so maybe they have inadequate cooling system but I was comfortable going in but sweating when I left. Then it’s the little things like the cashier up selling «spring rolls with that?» When I’d already ordered the Bento box Delux. And the brown rice option. 50 cents magically added to the check for mushy undercooked rice. Sure it’s fast food but do the Japanese really like all these greasy deep fried sweet potatoes, shrimp, and zucchini?

Have you ever heard the phrase «It’s too good to be true?» That’s the case with Sarku, don’t have high expectations, because in all reality it’s almost along the lines of McSushi. In an area with so many vibrant Japanese/​Asian cuisine restaurants, this is not one you want to go out of your way to eat at.

Place is expensive for no reason! Near my place the same restaurant is much cheaper! What?! The lady serving, which I’m guessing is the manager, screamed at me! NEVER AGAIN! I wish I could give it a zero star

Delicious, wonderful food for a good price. I recommend the Bento Box!

I enjoyed this place simply for its simplicity. I walked there from my hotel and had a fair noodle dish and a fair eel roll. It was Asian fast food a slight step above Panda Express. I think they whip your meal up on the spot but from pre-​prepped proteins. If you are looking for a fabulous meal there are far better choices in the area. This is a convenient place that’s about it.

I’ve been coming for this location for a long time, I noticed that the price is higher than other locations and the plate is much smaller !!! In other location you get good portion of chicken, here barely, you get a lot of rice, I mean a lot !!! And a lot of veggie, Sarku Japan really disappointed me, I eat in their restaurants a lot, but I think never again in this locations, I have it two stars only because the food is ok.

I’m guilty of getting this chicken at malls. I see how disgusting it is when the chicken is schlopped out in front of you and cooked. I’ve seen them clean the grill and mix the old burnt chicken pieces with the new. I’ve also then eaten the whole thing down afterwards feeling guilty because somehow it always tastes gooooood. Alas… this isn’t the best fast food joint but you know what you’re getting and If you’re in the mood for a greasy chicken teriyakki fix then Sarku Japan is the place. I’ve passed this place often and finally went in. The food was the same and the sushi was ok. You can’t expect 5 stars top notch food at a place that is meant to be what it is… quick, easy and yummy (buy not necessarily healthy).

Bento Box … hold the human hair please.
This restaurant is disgusting, there was human hair in my food. When I brought it back to the counter, the cashier called the manager who tried to argue with me about exchanging the meal for something else. Horrible customer service, bad hygiene, and a disregard for customers. This place should be avoided for multiple reasons.

It’s a chain. It is what it is. That said, it seems I need to go into more detail, because judging by some of the previous review, some people have zero common sense.
Things you SHOULD order/​eat:
–Vegetable tempura. Very good for a fast food chain. Good variety of vegetables that are fried crisp and hot — no soggy bits at all.
–Chicken teriyaki (ask for more vegetables, less chicken) over rice. If you must have noodles, get half rice/​half noodle.
–Sriracha sauce.
Things you should NOT order/​eat:
–Shrimp. Duh.
–Sushi. Duh.
Times you SHOULD order/​eat here:
–On a middle school or high school date (?)
–Before/​after a trip to the College Park Ikea.
–When you are poor.
–When you are drunk/​hungover.
–When you are poor and drunk/​hungover.
Times you should NOT order/​eat here:
–On a date (after the age of 16 or so).
–Before an important event.
–Before a long car ride.
–When you are on a diet.

Chicken teriyaki’s not bad — not overly sweet like «bourbon chicken «, yet the taste is a little reminiscent. Restaurant is clean, albeit a tad stark; the walls are monotone, but a nice modern color. There seems to be a lack of tables for the room size; I figured that maybe they just bought tables and chairs, but were holding off on getting the booths or more tables until business brought some revenue in the door.

Haha. we’ve spent a large amount of time at IKEA, and everyime we’ve gone here we have gone to this restaurant. I don’t particularly like IKEA’s own restaurant (or their bathroom, ick!) and we were really excited to see a Japanese fast food place!
To me, the most memorable thing about this place is the plaque and stones outside of it. Right next to this restaurant is the remains of an historical «Brown’s Tavern» where apparently George Washington used to stop by for some beers on the way back and forth to DC/​VA. We found this the most interesting thing about the area in general. As for the restaurant, which literally, these ruins and plaques are in its backyard, the food was very good and pretty cheap. I see in earlier reviews that this is a common food court place, but I’ve never seen or heard of it in a food court. As a stand-​alone restaurant I found it pretty good!
In the end, for some reason, I come back to Brown’s Tavern. I think more effort should be made to publicize it. We were very excited to stumble upon a place that was «frequented» by George Washington just outside our IKEA. If Washington was actually a regular here more should know about it. I am very interested in the history of the area in general and want to learn more!

Sarku Japan was a little bit better than we were expecting it to be, but that doesn’t make it great.
I’m not familiar with this chain, but I get the feeling they also exist in food courts. This one, however, is a free standing location in a strip mall.
Service was very friendly. The restaurant was clean. The food came out pretty quickly (though, it all seems to be pre-​made). Portions were fairly big and the prices were reasonable.
I had the teriyaki chicken which included a good bit of chicken. My wife’s tofu bento box, however, was severely lacking in the tofu part of the tofu bento box. Both of our main dishes were acceptable, though not outstanding. The side items were a big disappointment though. The miso soup was clearly a packet mix and was incredibly watery. The salad was rendered inedible by a «nasty» salad dressing.
One last thing that sort of confused us was how focused they seemed to be advertising themselves as a «green» restaurant — but served food in styrofoam containers which cannot be recycled.

Yes I only gave it two stars, but it is fast food Japanese and I don’t want to throw people with a high ranking. That said, this is some legit fast food – I would definitely hit this place up before Wendy’s or Mickey D’s!
The staff is nice, the place is quick, and the stirfrys are pretty big, tasty, and cheap. The sushi rolls are large, chalked full of goodies, and the sashimi is surprisingly fresh. Ask for extra sauce (spicy mayo or eel sauce) – it’s free.
The only thing they’re missing: a drive-​thru! (And yes I am from the Midwest and we like our drive-​thrus thankyou very much!)

For the price, it’s not bad at all. A decent joint for the local college kids to get an inexpensive Japanese-​inspired meal. I took my nephew and his friend here for lunch and they were happy with the portions and the food quality. I think it’s a much healthier alternative to other kinds of fast food.
After you order at the counter, a staff person brings your order to your table so there’s not a lot of confusion at the front counter — a good idea since it looks like this place can get very crowded at peak times.