Novotel Montreal Centre

vraiment bien, acceuil parfait le staff est souriant et tres sympa ils vous aident et répondent à toutes vos questions, la chambre était très spacieuse (on était à 3) très propre, franchement allez y les yeux fermer

Stayed here the first week of May, while in town. Staff were pleasant, rooms are clean. The place is walkable to many nice places in Downtown Montréal.

Stayed here for a long weekend with friends and had a great experience. Friend and I shared the room with the king size bed and pullout soda for only about $ 100 US a night, while 3 other friends also comfortably share a room this size as well. The view wasn’t great, but it’s not like we spent a lot of time in the room anyway. Staff was very nice and helpful, and housekeeping always did a good job. Bathroom doors are kind of weird and ours would sometimes swing open unexpectedly, but hey, that’s not too bad of an issue. Unless you plan on spending a ton of time on Netflix, the free version is fine. They charge you $ 9 for every 24 hours, so you don’t even have to get it for all the days if you don’t want to. Location was great, right near Rue San Catherine and great bars/​restaurants on Crescent. We loved Mesa 14 and Ziggys. This place was overall pleasant and would definitely return.

I’m giving this four stars for the quality compared to the price. I was not sure what to expect since it was priced lower than the other city center hotels, but it turned out to be perfectly fine. Not luxurious, but for a professional, it did the trick and it was clean and aesthetically pleasing. The front-​desk staff was friendly and helpful. They’d made an effort to make the hotel modern and fun. And best of all, the location was perfect. Close and walking distance to everything, including some of the pricier conference hotels just a few blocks away. Restaurants and shopping and tourist attractions were all convenient. I would come back if I visit Montréal again.

Room
— We got the Executive suite and we have no regrets.
— The room was trendy and spacious
— Stand up shower
— King bed was super comfortable
— Good view of outside
— Excellent size TV
— Free coffee (Nespresso) and water bottles (Eska) in the room
— Free WiFi
— iHome in the room
Amenities
— Good gym if you want to workout
— Near a lot of coffee shops and central to a lot of tourist shops
— The bar is half decent
— We didn’t try the restaurant but it was packed every night
— The patio outside is great because you can sit out there if its raining; its well shaded
Staff
— Always helpful and smiling
— Very informative for tourist questions
— All staff speak English and French; there are some that speak Spanish as well
— Were nice enough to give us 2 hour late check-​out

Nothing is horrible here, it’s just not a great experience. It did the job, but I don’t know if I’d stay here again. Our shower was impossible to turn off and the head had a weird leak that caused it to shoot out the top of the shower all over the floor. Be careful with the minibars — they charge you for everything you consume. And yes, the tv remote was a pain in the ass to use. I kept having to clap it against my hand to get it to work.

My fiancé and I had a great stay at Novotel. We were going to a concert at the Bell Center, which was about a block from the hotel — amazing location! We snagged a room with a king bed and sofa for only $ 89 plus tax. We parked the car in the lot below for $ 28 for the whole stay. The lobby was clean and modern, and the staff was friendly and efficient. Our room had a view of Rue De La Montagne — which had quite a bit of construction going on, but no one was working, so it didn’t bother us. The liquor store is only 2 blocks away if you don’t want to spend tons at the bars. Great shopping right around the corner! I couldn’t get over how close we were to the Bell Center!
The room was clean and modern, with «interesting» design character. Nonetheless, this was a comfortable and clean room. I had a drink from the minifridge which was only $ 2.50 (not bad). But that was a preemptive pop because there’s a vending machine next to the ice machine that sells them for $ 1.25. Lesson learned. Basic wifi is available in the rooms for free, but high-​speed wifi costs an extra $ 9.95. We were fine with basic to look up directions, Unilocal,and browse Facebook.
We ate dinner at the hotel restaurant L’O, which was very decent. The complimentary bread sticks were room-​temp-​to-​cold, but came with a small pot of green olive tapenade and a small pot of butter. I ordered the spice-​crusted salmon for $ 20, which came perfectly cooked (crisp outside, moist but firm inside) over a bed of perfectly roasted vegetables and two generous swipes of orange and yellow pepper coulis. Yum! My fiancé ordered the King Burger for $ 15 which was well cooked and came with a lightly dressed salad and the most perfect French fries. The drinks were a little pricey (a bottle of Heineken for $ 7) but we got a lovely cup of coffee (with a surprise wedge of chocolate!) for $ 3.50.
Overall, I would definitely recommend this hotel to anyone who wants a well-​priced hotel in a great location.

Beware of the mini bars in your room. If you move an item and trigger a sensor, you will «automatically be billed.»
I was awakened very early by a loud thumping coming from some place. Three hours later and its still going. It also sounds like we are next to a subway. It is very noisy somewhere outside our room. It was very clean.
I was happy with the interior design of our Standard King room.
Staff will wake you up at 10am in order to «restock the minbar»
The lobby was very nice. Parking is a bit pricey.
This is probably not the best place to stay if you are here for the gay nightlife. It is a good distance from all of that.

Everytime I have to stay in Montréal for a business trip, I stay there. This hotel is very well located near loads of restaurants, shops and the Bell center. The hotel itself looks quite good and it’s also very clean. Till now all the rooms I’ve tried where fine. Some of the rooms had been renovated and others would need to be but they were very clean so I didn’t care. For me as long as the bed is comfy and the bathroom clean, I won’t care if the curtains and the furnitures are old fashioned.
In the lobby there are 2 computers which can be used to surf on the internet and it’s free of charge. The wifi is also free in the lobby area only. If you want to use the wifi in your room, you will have to pay an extra either for an hour or for 24 hours. Most rooms have an ethernet connection and the hotel provides cables as well. Normaly there is always one in the room you book. There is also an ATM machine in the lobby for those in need of fresh money. The hotel has a restaurant called L’O and it’s reasonnably good. In the morning they offer a buffet style breakfast or the traditional a la carte breakfast. Most of the time the breakfast are not included in the price of the room so be warned that it’s not cheap. It will cost around 16.50 $ for the buffet and this is NOT including the taxes (15%).
You can easily get there with the public transport like the subway network (Lucien L’Allier station) or via various bus lines in the area.

Spent four nights here. There is nothing glaringly wrong about this hotel. It’s location is splendid just a block or two away from crescent street. Never had a problem with the staff. It just looks so much better and interesting on their website. The rooms were pretty bland. My bed wasn’t very comfortable. The TV remote was a pain in the butt. The view from my room was nothing spectacular at all. It was just so boring and plain.
The restaurant was nothing great either. So over priced and nothing to get excited about. And with so many options literally a block away why, would any one ever go there?
I guess the price point is slightly less than other hotels nearby. But not sure if I would stay here again. Too much hype not enough to back it up!

Free wifi! The $ 9.95 per day wifi that everyone is talking about is for the high speed version. If you want basic wifi (which wasn’t an issue for me), then it’s free.
You can also exchange money at the front desk. They can exchange $ 100 at a time so I wouldn’t go trying any obscene amounts of money (again, wasn’t an issue for me since unfortunately, I do not have an obscene amount of money to exchange).
Parking is $ 20 per day I believe.
Note to self — do not do street parking as you will end up with a $ 147 Canadian ticket written in French.

The rooms are decently clean and the hotel is close to the Subway and all the shops and pubs. The reason I’m giving a two is because they never disclosed what they were exactly charging us for. I noticed I had a high amount held onto my card and asked them to explain what it was. They confirmed the rate and they advised that there was also a holding charge. By the end of our stay, I asked them why they were charging me an extra $ 100. Apparently parking is $ 25 a night which they never disclosed to us, nor did the parking attendant. Not sure if it was a miscommunication on their piece, but I asked the lady at the desk for the break down and she never explained the parking amount. I would think that if you ask for a breakdown of your bill they would explain everything. Never going there again.

After doing some research online, I chose this hotel for a recent trip to Quebec. After being on the road for seven hours from Massachusetts, we were relieved to arrive and find it easily.
After booking the hotel over the phone, I called the day of departure to confirm the reservation and had a printed copy of my confirmation email.
I walked into the hotel to check in, and was told that they had given my reservation away. No other rooms were available. There was no apology, no explanation and no attempt to remedy.
Not knowing anyone in the area and being completely exhausted, we said «That’s fine, where do you send your overflow?» Anyone who has traveled has experienced an oversold hotel problem. Usually a decent hotel has a list of comparably priced hotels at the ready.
Once again, the clerk looked at me and said that it wasn’t her problem. So we were left to drive around Montréal hitting up hotels until we found an available hotel that was in our price range. A recommendation or two would have made all the difference at this point.
I’m sure that the hotel is fine. But if you’re looking for quality customer service, a hotel that honors your reservation, an effort to rectify a problem when something goes wrong, or even a front desk staff that shows a modicum of concern or soul — don’t stay here.

Staid here for 4 nights and found it to be clean, accommodating and well designed. Friendly staff, decent restaurant, good bar and very welcoming in general. Rooms are not exceptional but they’re just fine in every way. –1 star for wanting to charge me $ 9.95 per day for wifi. That’s just ridiculous. Otherwise a very nice, clean, friendly and well located hotel. Easy to get to food, shopping and the Bell center is right there too. Would stay again.

Pros: location! Close to the metro easy to get around downtown and fine your way to the old city. Friendly receptionists, answered all of our questions (in clear English, although I would have liked to practice my French). On site parking. Computers with printers in lobby to print directions, etc.
Cons: cleaning staff using the elevators in the morning, and by that I mean they won’t let you into the elevator, and the stairs are locked (hopefully they aren’t during an emergency). Paying $ 9.95 for wifi is ridiculous, it’s free in the lobby and a decent speed, but to stream video or work at a more efficient pace the paid high speed is needed. The hyper sensitive mini bar just freaks me out. Totally unnecessary. I would have rather the fridge be empty so I could chill my water bottle. Our ‘view’ was the awning of the entrance where a slice of pizza was left on top to rot. Ew.

un endroit pas foncièrement désagréable, mais impersonnel, cher et en plus avec un wifi payant ???
on peut avoir tellement mieux pour le même prix et dans le même secteur…

Great place to stay. the location can not be beat. Just a short walk to the Bell Centre and right by cresent street for the Bar scene.
Its clean, the staff is friendly and helpful. the rates are good. The exec rooms are stylish.
Im a fan.
the only thing I dont like is they have nice HD TVs with HDMI ports, but… the remote doesnt have a funtion to allow you to change the input. basicly whats the point of having a HD TV if you wont let me hook up a blu ray or PS3 to enjoy it. They said we want you to order games and movies from our PPV. No thanks.
that a side I stay here over and over again. Go Habs Go!

Ew. I did not experience the check-​in pods because they have apparently changed it back to a desk, but a really weird desk. My room was really dingy and had a very, well, «lived in» feel. There was some sort of dry dirt on the bathroom floor when I arrived. I was there for one night and did not test the shower (I didn’t want to know…) All the furniture looked like it was old and had been painted, then chipped away at. Run down as Henry V. put it is very accurate. If you touch anything from the mini bar, which had a scant selection of items, they will charge you instantly – according to the check in person. They REALLY want to charge you with extras. When I asked the front desk where a convenience store was the girl asked, «is there anything we can provide?» Yes, you can tell me where the nearest store is, duh.
Le Meridian is better, comparably priced and filled with very nice people.

Absolutely atrocious.
My friend and I visited Montréal for a night to celebrate her roommate’s birthday. Their hotel lacked ample parking so we walked a couple blocks over to Vincipark. We paid to park for the night, the attendant notified us that it was actually prorated since we arrived after 5:00 PM. We put our ticket in the window and figured we were set for the night.
Around 10 AM, we come back to my car and see a different attendant standing across the lot reminding us not to forget about paying him, but we told him we had already paid the night before and figured that was that. We proceeded to pack up and organize the car for about a half an hour, while the whole time this man literally STARED at us as though he was waiting for something. As we were getting ready to leave, he came over to us to notify us that «overnight parking» ended at 3:59 AM (?!!) BUT if we had left when we first arrived to the lot that morning, he supposedly wouldn’t have charged us for the extra day.
This sad, sad man continued to hassle us for a good twenty minutes after using ethnic slurs and a bowl full of sarcasm. We finally gave in and paid for two full days of parking although we had been there a little over 12 hours.
Had we been in a different part of Canada, I literally would have called the cops for the amount of disrespect this man showed towards us. He could have handled things very differently.

This hotel is not up to Novotel standards. The checkin pods create confusion and seem to take longer and when I checked in and tried to check out there was only one person working the pod. I could not wait to check out so I used the express checkout. My version is to just leave and let them sort it out. I’m sure the fiji water will end up on my bill.
The parking is 20 per day and the in and out coupon did not work for me initially.
The room was run down. The towels were so old you could see through them. The shower did not work well, no soap dish near the sink and the TV was small and had bad audio. I could barely here it over the people in the next room.
The Internet was 10 per day, and the only option for bottled water was the $ 5.50 Fiji water.
I hate hotels that charge for Internet especially when it’s slow. I got better speeds out of my Rogers wifi hotspot and I just used that after paying for he first day. This is a big issue for a business traveler.
The room service can be delivered to your room but not dominos. I had to get downstairs to meet the pizza delivery, heck i should have just gone out to eat.
The location is by far the best part of this hotel, but next time im staying at the Sofitel.
Free high speed Internet is a must.

There are weird welcome «pods» in the lobby instead of a front desk. I found that these work well for the French Canadians who weren’t any more polite about standing in line and waiting their turn than the French French, but it was a little confusing trying to figure out where to check in, who could help with the WIFI, etc.
My room had wrinkled, cheap, thin, worn indoor/​outdoor carpeting and looked like the whole thing, including the bathroom, was installed, prefab, from IKEA. It did, though, offer a stunning view of dumpsters in the alley.
For no readily obvious reason, their room service is not available until 11 a.m., so if you wanted, say, breakfast, at, say, breakfast time, you are, how we say, «Merde outta luck.»
The free WIFI for guests was a royal pain in the ass and only seemed to work in the lobby, and then only after many attempts to go through their frustrating login procedure. What are they afraid of, that roving bands of homeless guys with laptops will set up camp in their lobby if they just let you login without having to enter some silly-​ass code? A major negative for the business traveler.
But hey, the price was right and it was close to a lot of good stuff downtown. There’s a great little pub right across the street, and some nice jiggly Canadian backsides saunter by on the sidewalk in this very pedestrian city (meant as a descriptor, not a detraction) so being in the thick of the downtown action is definitely a plus.
Overall, not bad, exactly, but nowhere near as good as I would have expected (and gotten) for the same price in the U.S., eh?
El Rauncho Grande

Reasonably priced hotel within walking distance of retail department stores and restaurants, contrary to Rick S.‘s review. The room I stayed in was spacious and could easily accommodate 4 people without the use of a rollaway bed, due to the pull-​out microfiber couch. Also included in the room: programmable safe, a stocked mini bar/​fridge (pay for what you consume), iron, comfy bed and a good sized desk for your laptop. The flat screen TV was only 24″ screen or so and that could have been better but I didn’t really watch that much TV anyway. The exercise room is on the 2^nd floor; be sure to take the left elevator and choose the SS floor. Service, room and location are above average. In and out parking in their garage will cost you $ 20 per day so be ready for that. Reasonably priced at about $ 150 per night. Sufficient for my 4 night trip.