Lakeland

‘The home of creative kitchenware’
A firm favourite with budding chefs, bakers and housewives, Lakeland stocks a strong selection of tried and tested kitchenware by quality brands. Alongside knives, chopping boards, steamers, saucepans, sieves, bread makers, ice-​cream machines and cooking equipment, they sell weird and wonderful cooking inventions. My better half swears by their magic oven liners and my aunt regularly uses their wet’n’dry grinders, quarter pounder burger presses and chef’s candles.
I rarely get enthusiastic about cleaning or household maintenance but Lakeland also sell incredibly handy cleaning, laundry and home and garden items from anti-​limescale balls and window sparkle cloths to dehumidifiers. Their customer service is also top notch.

Lakeland is a great company; not the cheapest, but excellent customer service. Since I was in the area, I thought I’d pop into the shop rather than buy some stuff online, and I was impressed to find that the customer service is as good in person.
This shop is located in the extremely picturesque Rows, in Chester’s City Centre. Highly recommend a visit.

They certainly stock some useful and innovative items in Lakeland; this branch is located up a narrow flight of steep stairs, with The Rows café outside it.
Inside, it’s relatively small, but there is more upstairs. The service is friendly and the staff are of the age where they’re like your mother.
The prices are not so competitive for some items, though so it may be worth making a note of the ones you want and having a look at prices on other sites or in other shops before paying; an example was an egg poacher they charged 4 times more than Wilkinsons for; and it was the exact same one!
You will probably find things you never knew you wanted here. It’s a good shop for anyone who loves their kitchen in particular.

This Lakeland Store in Chester is a hidden gem, it is located in the beautfiul area of victorian building in Chester. Lakeland is one of those shops that unless you go in it, you didnt realise you wanted or could use that product, its the same principle as Tupperware, no house is without it. This store is frequented by the 30+ generation, who appriciate the quality of the items. The store has a much wider range that the catalogue, and all the items are extremely well presented. The staff are really helpful and it is a pleasure ot shop in here.

I love Lakeland — I always feel young in their shop ‘cos it attracts older customers so that’s a good start. But really it’s the range of stuff and the quality.
Mail order service is excellent, really fast. I bought my Magimix food processor this way and last week (almost two years later) the tiny piece of plastic broke off the lid meaning that it would no longer lock.
I sent an e-​mail to Lakeland, they replied next day and within two days replacement bowl and lid were here — best of all, free of charge! Highly recommended!
Taking note of comments, I’m adding to this review although my opinion was meant to to be specific rather than general — I didn’t want to reiterate what everyone else has said but now I will!
Our nearest Lakeland shop is a joy — nice sale corner where discontinued lines are generously reduced and a wide range of gadgets for kitchen and rest of the home.
Their catalogues are full of stuff you didn’t know you needed — I mean who has ever wanted a pineapple corer and slicer before they’ve seen one? But hey, I’ve got one (‘cos I saw it in the catalogue) and on those half dozen times a year we have a pineapple, I’m glad we have one! Because, there aren’t many Lakeland gadgets that are a disappointment — you may not really need them but they work and they’re generally better than the old peeler or whatever that you bought elsewhere.
What else? Well the customer service is the thing — mail order goods by return and, as my experience above shows, excellent after sales service.
Disadvantages? Well quality costs so many of their items seem expensive. ‘£12 for a plastic box to keep cheese in?’ asked my mother in disbelief years ago when I bought one from Lakeland. But years on it’s still there in my fridge with contents in perfect condition, no blocks of cheese in plastic or greaseproof bags with dried up edges because the kids
didn’t rewrap them properly! No, the only real disadvantage is the range is so wide it’s too tempting to overspend.

Whether on line, over the phone (the phone order ladies are great) or in their stores I defy anyone not to find something the can’t live without in Lakeland. The customer sservice is second to none I’ve had a whole order replaced without a quibble when it didn’t arrive. Fantastic family run store

This place is a little treasure trove of wonderfully useful gadgets for the kitchen.
Half the time you never realised that there was a solution to a particular problem until you come across it in Lakeland, and then once you’ve bought it and taken it home you quickly realise that you just can’t live without it.
Items are always particularly well made and generally made to last.
Prices are also very good and it is worth getting on their mailing list to get info on their latest offers.

I love lakeland! I really like their products, their customer service and their quality. I usually buy online, but I do like coming to this shop now and again, to touch and see the products up close. Staff are always on hand to help you at make you feel at ease. Great!

Lakeland as a company in general offer customer service that is second to none, especially if you don’t have a Lakeland on your doorstep and purchase through mail order, but mylocal Lakeland is just wonderful. The staff are always so helpful and polite and couldn’t possibly do any more for their customers. If you don’t go in that often the only gripe I can think of is that they like to change things around quite often but it’s nice to wander and take in their new products whilst you’re wandering, but not so good if you’re in a hurry and just need to purchase some Easi-​yo and be out again. However, I never fear asking a member of staff since they’re so helpful. The pricing is fantastic for the quality they offer and their food stuffs for example are just lovely and luxurious that you don’t mind paying that little bit more than super market prices because the quality is far superior. A lovely little shop along the rows, if not a little small, but they do offer a mail order service for those things that they haven’t the room to stock.

Cake tins, jam pot covers, pots, pans, potatoe peelers, Remoska ovens, steamers and lots lots more this is a kitchen shop unlike any other kitchen shop. Not only can you buy almost anything you’ve ever wanted for your kitchen but they also stock recipe books, nibbles, speciality bread flours (the sweetbread mix is lovley), sweets, storage items, cleaing items and lots lots more. Best of all the prices are lower than most of their high street rival for items that are infinately better in quality. Theres always plenty of everything in stock of the shelves too and if you need advice the staf are both knowledgeable and helpful.