Super cool people working in there! They where really nice and carrying I went there and I got no appointment but they managed to fit me in that night which was really sweet. I got a haircut with James, one of the stylists, and I loved it! He understand completely what I wanted and how I wanted it to be, we «work» together and that was really nice, while he was cutting he asked me what if that was good for me or if I wanted to cut some more and all that. I will be going back there for sure to cut with him again.
Tyn R.
Tu valoración: 1 East Ham, United Kingdom
ARGGGHH! I must vent at the tragedy of my experience!!! So I went to Toni & Guy’s, a well known, and what I used to believe was a trusted, hair salon. I really wanted to colour my hair and wanted it to come our right. I didn’t trust any other salon, or myself, to do it and so decided to come here. I asked for«Ombré» hair(dyed blonde at the tips and dark on the roots) and instead what I got is what you could call ORANGE highlights. I did not ask for this and I even showed her a photo of exactly what I wanted. I first felt the colourist knew what she was doing and left her to do her thing but I was obviously deceived and RIPPEDOFF. £70 for a mess I could have done myself for free!!! Despite this, I also found the staff unfriendly, uninformative, and robotic! I’m not the kind of customer to complain, so I walked away with £70 out of pocket and horrible ORANGE hair! Arghhhh… I will now resort to DIY-ing it at home! Screw you Toni & Guy!