Verdanza Hotel

No working wifi which is forgivable, but lack of working hot water? Are you serious?!? Luckily the cold water in puerto rico wont give you hypothermia. Other issues, they dont have enogh pool towells for everyone. We gave them four pool towell tickets and they gave us one towell.

I thought it was a good hotel. I checked in at almost 11:00 PM, got to my room, and when I opened the door, boom, the light did not turn ON!!! I needed the flashlight of my phone to access the room! Well, got in, but the room did not impress me at all. I saw two bottles of water, that was good, but the two glass cups next to it were so dusty and dirty. There was low water pressure and NO HOT WATER in the shower!!! the restroom was extremely small, the door almost hit the toilet. And believe it or not… There were no trash bin at all. I took the laundry bag to put some trash. I was so disappointed with the hotel. It was not a cheap price I payed for my stay, but with a couple more dollars, rather stay in a better hotel. Will never stay here again!!!

Honestly, this is a great hotel. Great location, nice rooms, it’s a good hotel.
Have a wine bar that used to be amazing (not anymore) and a bar that every now and then changes concept…
So nightlife suck!!!
No casino!
But it’s walking distance from beach, casinos, and nightlife!
Save some $ here and spend it on nightlife or tourism!

I was a little worried after reading some bad reviews but I couldn’t pass on the deal on hotel tonight app (use promo code HGARCIA79 for $ 25 off) it was $ 88/​night, and 1 block from Isla Verde Beach! Que? I was pleasantly surprised with the hotel and overall it was perfect for 1 night in San Juan.
Monica checked us in with a huge smile and oh so friendly! She is the perfect person at the front desk handling customer service. She offered my party of 4 limber de coco and parcha, which was a perfect welcome in this hott weather.
Some updates needed but I would def stay again! Room 500 had a glimpse of the ocean and good enough for the price.

This is an older hotel with a poor renovation job.
The pros: It’s in the city, close to the beach, has 3 restaurants.
The cons: poor water pressure in the shower, the sink had no plug (had to use the soap dish to cover the drain for fear that my jewelry might fall down the drain), room is dusty, glasses were dusty, and the top cover on the bed looked like it hadn’t been changed.
If you are looking for a no frills hotel and won’t be staying in your room it is an ok stay.

We spent five days at Verdanza, and it was exactly what we were looking. Being just two blocks from the Isla Verde beach was extremely convenient. There’s a decent pool and several options for food inside the hotel. We stayed in a first floor pool that opened to the pool for 4 nights and in a different room in the tower for another. The tower room seemed to be slightly nicer. The hotel is just a block away from Av. Isla Verde, which has several restaurants. But Old San Juan is about a 15 – 20 minute cab ride away, and Condado is nearly as far away. If your primary goal is to relax on the beach and care less about crazy nightlife, then Verdanza is a great place to be.

The plumbing in the guest rooms is becoming an issue. My last two stays had either no hot water for a shower or bad plumbing/​fixtures that didn’t adjust the temperature properly. Very frustrating.

My friends and I stayed here while vacationing in San Juan for four days. The experience was just OK. Let’s start by saying that the rooms we booked six months prior to our arrival were not available; however we were accommodated with king junior suites from double bed deluxe rooms. Upgrade just a little. Our group booked the shop till you drop package online and we were told that they did not know what package we were referring to and they would have to speak to the manager in the morning. The rooms were nice but the toilets were not equipped to flush tissue. We constantly had to inform the front desk that are toilet was clogged. In my room, the electricity on one side of the room completely went out one morning. Needless to say any concerns we had they were addressed regarding our room. Now back to the package deal, we constantly asked about our package perks and was informed every time they are waiting for the manager. Finally on our second night we received a bag of coupon books along with other free things that are available in the lobby. So not the perks we paid for. We received one 20 minute foot message but when we called the number to book, the lady informed us she did not know what we were referring to and she had to call the marketing employee of the hotel because her services was given out without her notice. The hotel informed her to complete the messages and they will pay for them. However, the available time we had to have the messages she could not do which left us no choice but to not get the messages. Free breakfast was included in our package but each time we went to the bistro for breakfast the hostess had to call the front desk to ensure we ate for free. A hot mess. Hot water takes forever to kick in while in the bathroom so you have to leave it running and wait until it reaches a temperature that’s above freezing. I would suggest booking a hotel that’s well known where you know that minimum standards will be met. This hotel is decent if you are returning from a cruise and want to stay overnight for one night then leave. Other than that, stay at a well known hotel.

Location: You are several blocks to the beach, easy walking distance to both Walgreens and the grocery store. It is located in Isla Verde and is close to the airport and an affordable cab ride into Old San Juan.
Staff: Very helpful and amenable to all requests. Found everyone here extremely friendly and not overbearing.
Room: Rooms are very clean. Tend to be a little on the small side but well equipped and comfortable. The water pressure sucks… but at least the water stays hot.
Price: This hotel frequently has good deals on Hotel Tonight and Priceline and compared to other hotels in the area tends to beat them in price. However the next store Embassy Suites offers free breakfast, happy hour, and has chairs and umbrellas complementary on the beach. So Embassy may come in a little cheaper. The parking here is 12.00 nightly if renting a car.
Other: Hotel as roof top workout space that is minimal. The upside is it’s on the top floor and has great views. Pool is nice as well and great temperature. Has several restaurants on site. Views are poor from this hotel and there is construction going on next store.

Verdanza is located off Isla Verde Avenue in the popular Isla Verse neighborhood of San Juan. It’s a medium sized hotel with a nice pool and lobby area. Rooms are fairly comfy, running on the smaller side. It is showing its age a bit, especially in the bathrooms. Overall, clean hotel, nice staff, about three on site restaurants plus a wine/​tapas bar and a coffee shop. Many other dining options within walking distance.

This is definitely not a 5 star hotel… nor a 4 star. I would actually give this hotel 2.5 stars, but I will be nice and give them 3. Let me start out with the POSITIVES! This hotel is located very close to the airport, about 10 minutes away which is a plus. I also enjoyed that the hotel was one block away from Isla Verde Beach and walking distance to my favorite restaurant El Alambique! There are 4 restaurants located inside the hotel, but honestly I only ate at one restaurant located at the hotel which was Burger Bar. When I’m on vacation, I like to venture off and explore so I didn’t have any intentions on utilizing the restaurants at Verdanza. My first issue with Verdanza is the quality of their rooms. Initially, I was provided with a room on the fourth floor. When I looked over my room, I was not impressed! There were stains on the carpet, no blackout curtains, low water pressure and strands of black hair in the shower curtain, tub, and in the bed. Also we were placed in a connecting room and could literally hear EVERY SINGLE NOISE from the guests next door. I communicated with the front desk and they agreed that they would give the room a thorough cleaning. When I returned to my room, I noticed that they only spread the bed and yes that black hair was still in the shower curtain. I was disgusted! The next day after complaining numerous times, I was eventually provided with a new room. There is also construction going on every morning, but I was fortunate that I didn’t hear the noise of drilling. If you choose to stay at the poolside rooms, I’m sure you will wake up every morning to construction, so beware when choosing your room! My suggestion is to stay in the Tower Rooms because there are no elevators at the Pool Side Rooms. I was also surprised that Verdanza does not have a microwave available on site for guests to utilize. We had to ask one of the waiters at the restaurant at the hotel who reluctantly agreed to allow us to warm up our food. I was also disappointed that I was not provided with late check out, which would have been nice. I wouldn’t stay at this hotel again, but if you must stay here, request to see your room first!

This was the first hotel I stayed at when I visited. The service was good. We got a room facing the dog park. I didn’t see any guests bring in dogs so that wasn’t an issue. The only thing that sucked was the building next door was undergoing some major construction so we could hear everything starting early in the morning.
The room was clean and included a mini fridge. Our balcony faced the pool which was nice.
This was your average hotel. It was only a couple blocks away from the beach. I got in a 3 mile run in along Isla Verde one morning for those of you people who want to workout on vacation like I do. The one thing that did suck was that the water in the shower took forever to warm up. I would leave it running for about 5 mintues before it would get hot.
If you have a car, parking is $ 10 a day. It is a hassle to go to the «parking front desk» each time you want to pull the car out. They need to keep track of each time you go in and out for some reason.
Wifi was awful. I ended up turning it off and just using the data on my phone.
The pool was decent. Plenty of lounge chairs. There was a children’s area which is nice for those of you bringing kids with.

The hotel is pretty good but the staff, especially the concierge, make it great.
I missed a day of my vacation (thank you very much American Airlines!) and was absolutely frazzled by the time I arrived. Fortunately, the staff helped me save my trip. There were a bunch of really useful magazines in the room and I was able to narrow down some options for excursions on my condensed schedule. I took my options down to the concierge, explained to him the reason for my abbreviated stay and asked for suggestions. He gave me some really great information and all of his recommendations were spot on! He even booked the excursions for me and called my room to notify me when my shuttles were coming. I was so pleased with the service that I decided to extend my stay. My sister worked for a hotel within the same chain as this one and she and one of the front desk staff mebers were able to book me a few more days at the employee discounted rate. SCORE!
The room was clean, cool and comfortable. I stayed in the tower that is detached from the hotel. No elevator, so you have to drag your bags up 3 short flights of steps. My room was situated right in front of the pool, but the windows and doors seemed to be a pretty effective sound barrier; I wasn’t disturbed at all. A lot of people I met during my trip claimed that they were annoyed by the incessant singing of the coqui tree frogs (they were staying at different hotels). I didn’t hear a single one the whole time I was there, and I’m a very light sleeper. In fact, I didn’t even see one until my very last night on the island.
The hotel is situated on a strip the middle of Isla Verde. There are a bunch of hotels, but it’s not really a touristy area. Still, there is plenty to do (and eat) here. Outside the hotel and to the right is the Embassy Hotel which has a casino inside. There was also some kind of craft fair going on in there, with vendors selling everything from homemade fruit paste candy, handcrafted soaps and paintings done on the inside of pistachio shells.
The hotel restaurant was pretty good: I had a cocktail and a few apps at the one by the front desk. Don’t want to stay in? You can find authentic and affordable dining easily and within walking distance from the hotel. You can also find fast food (Burger King, Pizza Hut) if you are trying to save money, have picky kids that may not be taking kindly to the authentic cuisine or, like me, have 10 minutes to eat before your shuttle arrives.
BONUS: there is a 24 hour Mexican restaurant (El Taquito) here with some amazing fish tacos! This will become exceedingly useful to you on a Sunday when almost everything else closes at 5 p.m.
Directly across the street and through the narrow walkway is the beach. It’s barely a 5 minute walk, but that is only because you have to wait for a lull in traffic so that you can cross. The entrance at the beach was not clean. Overflowing trashcans and seagulls picking through the scraps. Fortunately, none of the garbage made its way to the water and there was plenty of trash-​free sand and shoreline to enjoy. The surf on this beach was quite rough, so if you are not a strong swimmer or have small kids, I would be extra careful. There are quite a few bars and restaurants along the beach if you are in the mood for an afternoon snack or a cool cocktail after your swim.
San Juan gets all of the glory (still not sure why), but I would definitely recommended staying in Isla Verde, and at the Verdanza, on your next visit to PR.

My family and I just spent 5 days here. The staff was courteous and friendly. We got a good deal through
.
We stayed in the Club Room, which is on th 8^th floor. They had higher ceilings than the lower floors. They were also very clean. The room was basic.
The bathroom was tiny and it took a few minutes for the water to get hot. Parking costs $ 10 a day, which I thought was excessive. I asked for bookit to offset the cost and they did.
There was construction going on next door (parking garage) but it wasn’t an issue. There is a partial view of the beach from the 8^th floor (not spectacular).
The included Continental breakfast was basic but you could upgrade to a few hot selections for$ 3.
It is close to the beach and the pool was a good size. There is also a small sprinkler area.
Amenities also included a dog run and a washer and dryer near the pool. For an additional price you can have the hotel laundry service wash your clothes.
Overall we had a very good experience.

Lobby looked great and modern but their rooms definitely needed some remodeling. Bathroom was small and old looking. Bed sank in the middle. Our room was an ocean view but there was an ugly construction building blocking the view. No house keeping the second day we stayed. Water pressure was extremely low. Walls were too thin between the rooms so we could hear every conversation from next door and hall way. Overall was not worth the price we paid for. Parking is $ 10 per day.
People at the front desk was nice. Coffee shop was also good and I liked their waffle.

..Nothing to write home about… unless you are writing home asking someone to pick you up.
Good:
Coffee shop is great. Cheap and great tasting coffee and the staff is great.
Home restaurant: average sports bar. Typical bar food nice staff.
Front desk staff: very nice. They will get you a cab within minutes.
Car rental on site: around. 75 $ for 24 hours.
Location is convenient to airport
Bad: poolside rooms– motel style. Quite loud due to the over crowded pool area. Rooms have carpet which have mildew smell. Probably because of the high humidity they can never dry all the way out.
Towels: pool towels you have to go to the front desk for. Shower towels are so old and rough. At first I thought I had grabbed a bathmat to dry off with. Not the case.
Shower: no hot water or water pressure. You would be better off lathering up in soap and then jumping into the hot tub. There is zero water pressure and the hot water is warm at best.
Beach: there is no beach. It’s a 5 minute walk and the beach is littered with rusty bottle caps and cigarette butts.
Pool:
Pool is tiny for the number of guest rooms at this place. Not enough pool chairs. Guests have taken to putting towels down on grass due to lack of seating – which could be to the non hotel guests at the pool. This is not a place to come to relax. Way too loud and crowded.
Location: a $ 21 cab ride to old San Juan And a $ 14 cab ride to the airport.

Way OVERPRICED for what its worth. The hotel is not well taken care of and it is obvious with the cigarette burns on the curtains and moldy mildew in the showers. The pool area photos are deceiving. We were there during Christmas week and the pool area had a very distinct ODOR. It was obvious since the pool area was empty all the time no matter what time of day. It was only the really drunk guests that ventured there. The hot tub was also constantly full of the fuzz droppings from the trees. No one seemed to care to clean it.
The restaurants are nothing special. The sports bar food is not that great. The asian restaurant was same as any other restaurant. And it was deceiving since they dont serve sushi even though the website says they do. Only nice thing is the small coffee shop in the lobby has some really good coffee.
The tour desk and car rental desk is convenient, but they treat you more like a nuisance other than a customer.
My only recommendation is to try to get a room with a balcony so you dont get a stuffy room with no open windows. At least you can enjoy the warm Puerto Rican sunrise and sunsets. The work out room on the roof does have some nice views of the entire area. I suggest to go up there to take panoramic photos.
The beach was just a short 5 minute walk across the street which made it convenient.
* one more thing: I dont think they replace the towels. I found one of our towels has the hotel sticker folded inside it.

Hotel is average. Not sure about the three stars priceline gave it. The outside is well kept up. The lobby is nice and looks like it was recently updated. The room was clean, but out dated. Did like the fridge in the room. Didn’t like the rusted fun, ceiling or doors. Paint is needed on the doors as they are scuffed up and black. Pillows are soft, bed is nice, internet is spotty. Kept dropping and phone have a warning that the connection want secure even though I had a password. It would drop the Wi-​Fi without going anywhere. Would have to re login as you moved Theo the hotel.
The pool area is ok, though chairs look old and dated. The hotel is close to the airport and mins to the beach. Plenty of food local and chain in areas so you won’t go hungry. I think this place is a old community hotel that still is relevant to the locals and country folk. But lots of bigger hotels in the area. For the price I paid and the fact that it was compared to a crown plaza I expected way more.

This place was cool. It was my first time in PR so it was convenient to the beach and food… But CRAAAZZZYYY expensive! The surrounding markets and food were quite pricey.
My room was nice. Overlooking the pool area. Great hotel for families with young kids. Kid play area by the pool and a block from the beach.
The pool towel policy was pretty strict and the shower was broken (just the handle to turn temp). I didn’t enjoy any of the restaurants or room service — $ 14 for 3 pancakes ONLY — no sides. And room service ends at 10:30. I eat late on vacation sometimes.
Overall… Great place to stay with a family with Great customer service.

I enjoyed my stay at the Verdanza Hotel, it is a quality hotel that you can get for a reasonable price.
The Pros
It is a short walk from a nice public beach, also short walk to several stores and a Walgreen’s if you want to limit the amount you’ll spend on eating and drinking.
Plenty of restaurants and places to eat within walking distances. Also multiple restaurants on site.
Also close to other hotels that have casinos and nightlife activities
Staff was friendly and accommodating.
Decent pool area, also a decent exercise room on the 8^th floor with access to a decent rooftop area.
The Cons
Bathroom is super small, the vanity area is a good size but the room with the toilet and bathtub is very tight.
Some areas of the hotel are dated, you might see some paint chipping or other small imperfections.
Overall this was a great hotel, I would recommend and definitely stay on a return trip to Puerto Rico. If you want to save a couple of hundred and not stay on the beach but still get a quality hotel, stay here.
PS, stay in the tower if you can, the hotel is the tower and also across from the pool they have more motel style, door opens to the outside rooms. The tower was better to me.