Pulitzer Amsterdam

One of my greatest memories of Amsterdam is my stay at the Hotel Pulitzer. A very cozy, artsy hotel if there ever was such a thing. The dark blue and green hues in the main entrance warmly greet you as you begin your stay. The staff, ever professional and courteous, make your check in a breeze. I remember loving everything in my field of vision. The colors were totally complimentary of the space they occupied. The restaurant served a delicious 5 course meal and was situated on the opposite side of the hotel on Prisengracht. The hotel bar is located next to the restaurant near the courtyard and was a perfect way to wind down at the end of a long day. The rooms were clean and comfy and the hotel is located just a couple of blocks from the Anne Frank House. A great location. I highly recommend this hotel as it is truly a 5 star experience.

Recently stayed at The Pulitzer on a trip to Amsterdam. A wonderful experience. The customer service was wonderful. I was celebrating my birthday, they acknowledged it
By leaving a yummy chocolate cake in our room, with a personal note. Very sweet.
We did not realize until our last evening that they have a private canal boat that gives canal tours.
Next time we will fit that in to our schedule!

In almost 20 years of traveling, this is only the second time we have felt compelled to write a review.
We have been coming to Amsterdam 2 to 3 times a year for the past 15 years. By now, we have stayed in almost every 4– and 5-​star hotel in the city. The Pulitzer was one of the last ones we stayed at. The service, amenities, and general hotel operation was *maybe* equal to a 3-​star hotel. Upon arrival, we had to look for a porter to help us with our bags, and after check-​in we had to take our own bags to our room. Our stay was for three days, and twice, we had to have our keys reactivated. Both times, we had to wait 5 to 10 minutes to get it done, and when we mentioned the second time that this just happened yesterday, we got a blank stare, and were asked «how much longer are you staying?» Often, when leaving or entering the hotel, we were not greeted by the doorman who was either busy chatting with his collegues, or absent completely. The staff behind the front desk were either chatting (sometimes loudly) amongst themselves, or were absent, and/​or slow to help. The towels in our bathroom were hard, old, and did not even maintain their shape; they were like the towels you stop using at home and start using for the dog (see photos attached). There was also a full mini-​bar price list, but the mini-​bar itself was empty. The only saving grace was the comfortable bed, and Joan (a desk manager) who expressed understanding. When we asked to talk to the manager of the hotel, it was obvious that the default position of the staff was «he is unavailable.» In fact, due to Joan, the management was informed regarding our feedback, and we received an email from Caroline van Kessel, personal assistant to the general manager, apologizing at great length, and requesting a phone number to contact us. We replied with all our contact information, and almost a week later, have not been contacted. The staff at the hotel excused the conditions by explaining that they were undergoing renovations. Hotel renovation would not normally cause absent doormen, loud and unhelpful desk staff, and old towels.

Attentive and professional service, great location
I booked Hotel Pulitzer using SPG points while the hotel was still an SPG member. Shortly after booking, I received an email letting me know Hotel Pultizer is no longer an SPG member however they will honor my booking if I choose to keep my reservation. I replied immediately and thanked them for honoring my reservation. Emails that followed, offering assistance during my stay, answering any questions etc. were very impressive and attentive. From our arrival to check out, everyone we spoke with and dealt with was a pleasure to work with. Rooms are in need of some remodeling and our room had a construction zone view, however Hotel Pulitzer service far surpassed any room related details. Thank you Hotel Pulitzer, it was a lovely stay!

Great hotel and staff! Very friendly and concierge was SUPER helpful. Possibly one of the best concierge service I have experienced. Very clean hotel and unique style room. I loved the view of the canal. Bed was very comfortable and AC worked really well. Location was perfect. Not right near the insanely busy area however right near beautiful shopping district and great restaurants. Had the opportunity to sit outside hotel at night which was super tranquil. Really enjoyed our stay and highly recommend!

This is an awesome hotel to sit out on the patio on a long summers eve, it stays light until 11:30pm there, and sip Hendricks and tonics. One notable curiosity was the cute little door mice that kept darting up and down from the slats in the deck. Quite a show… Kind of freaked the females in our party, the mice kept to themselves so no harm done. The rooms are beautifully appointed, but it’s easy to get lost trying to find your room, due to the way the the rooms have been connected through the use of several buildings. Highly recommend.

This hotel is an excellent example of Dutch hospitality: warm, helpful people; excellent customer service; the restaurant and lobby bar are very good places to have dinner or a light bite to eat; room service is very good.
It’s not a hotel as we normally think of them. Rather than being one large building buil

This hotel is an excellent example of Dutch hospitality: warm, helpful people; excellent customer service; the restaurant and lobby bar are very good places to have dinner or a light bite to eat; room service is very good.
It’s not a hotel as we normally think of them. Rather than being one large building built as a hotel, my impression is that it’s a series of former houses that were connected at the base. There are no elevators, and getting suitcases up four flights of stairs is problematic — particularly if you’re flight crew and carrying heavy bags.
The rooms are very comfortable: as a non-​smoker, I was put in a room where someone smoked cigarettes and marijuana, but it wasn’t horribly stale or overpowering. The rooms are well-​appointed and the hotel always had fresh coffee ready for us to drink as we prepared to check out very early in the morning.
I’ve stayed in probably 22 – 23 different rooms in the hotel over the years and have no complaints about any of them.

This review is for the boat that belongs to this hotel that we took for a tour on the canals.
We were greeted on the boat by the captain, dressed in an elegant navy uniform, he was very charming. The boat was made out of wood in the interior, very well maintained and cleaned. Later we learned that Sir Winton Churchill was on this boat so that made the boat ride even more special. Some beautiful tulips were on board, an iced bottle of champagne and a variety of cheese. During the tour I have learned what the three black XXX means on the Amsterdam flag. They stand for water, fire and the black plague, three bad things that happened to this city and the Xs are a reminder of that.
Later on we had a delivery on the boat of «Bitter Balls» a local delicacy, it is meat and gravy made in a ball that is rolled in something similar to panko and deep fried. They were pretty tasty and they were served with a local Amsterdam beer.
If you are visiting Amsterdam you have to do one of the canal tours. They also have nice dinner tours as well on the canals.

Such a wonderful hotel. I first learned about Hotel Pulitzer through the Starwood website. I checked out the reviews and even watched the video on their website about the history of this charming property and knew we had to stay there.
We arrived in Amsterdam on a Saturday evening after spending a few days in Brussels. I’d read the reviews and knew to make sure to ask for a room with a canal view, it was an additional 50 euro per night, but we were using points so it was fine. The hotel is about a 10 minute cab ride from the train station. It’s centrally located and a short walk to many of the popular attractions like Anne Frank’s House and the Rijks Museum.
When we walked in we found the room pretty spacious by European standards. The room was nicely appointed with a beautiful, large bathroom. In addition to complimentary water there were some delicious Stroopwafels for our enjoyment.
The bellman accompanied us to our room and told us about the hotel and showed us how to work things like the remote. Who knew the red on/​off button is only for off in The Netherlands? But anywho from the moment we stepped into the hotel we were greeted warmly by everyone from the front desk to the people working in the lobby café.
One evening I returned to our room to find my international travel adapter on the floor broken into pieces. I’m sure the housekeeper did it on accident while cleaning the room. Immediately, I took it downstairs where they profusely apologized. Not only did they give me one to borrow for the night, they had a written letter of apology sent to my room stating they’d replace it. The next day they presented me with a new one that was even better.
Overall, this was definitely one of the best hotels I’ve ever stayed in. From the concierge staff who were there to answer any question to the personalized letters they had delievered to our room with snacks, the service was impeccable. The Hotel Pulitzer is truly worthy of being a luxury class property. If I find myself back in Amsterdam, this hotel would be my top choice.

Just got back from Amsterdam and was so thrilled with this hotel! Our room overlooked the canal has big spacious windows and I loved that there was hardwood floors. The concierge was so helpful and recommended amazing restaurants and fun tours! The espresso bar was the perfect morning pick me up as I love strong coffee. The location is perfect with excellent service. This the only hotel I would stay at if I went back

I can’t say enough about how much I enjoyed this hotel. To begin with, Amsterdam is one of the most beautiful cities I’ve ever been to, and I’ve never fallen in love with a city like I did with Amsterdam. The hotel location, being set up in several canal houses really gave it that extra something special. Hotel was within walking distance to everything. Our room was decently sized, and had a beautiful view of the garden.
Some of the little things that this hotel did were what made me really feel like they went above and beyond. On our first night we were brought champagne and a hand written note to congratulate us on our anniversary. Our stay was in December, over the holiday Sinterklaas, and for turn down service on this night we were given a paper explaining the traditions of the holiday, along with a special chocolate that would be enjoyed on the occasion. It was really special to feel included in the local traditions. Staff was wonderful, when passing in the hallways we were always greeted and asked if we needed anything. Also, after posting a few pictures tagged at the hotel on instagram, the hotel commented to check in with us on our stay, which I thought was an excellent touch.
I’m really disappointed to see this hotel leaving the SPG program, as I tend to be pretty loyal. However, I would definitely consider returning here in the future.

Very much recommend this centrally located, comfortable hotel in the heart of Amsterdam. The staff from check in to bell services /​valet to the room service and Espresso Bar staff were very, very helpful and friendly. Greeted me each time I came and went from the hotel genuinely. The room was comfortable and the bed great. The bathroom was well appointed and very good towels. Nice that it is a Starwood property for the points but also nice it felt like an independant hotel too.

I mean… wow, what a lovely hotel in the middle of Amsterdam. This hotel is actually a collection of several buildings, one of the most charming and unique Starwood property I have stayed at
Pros:
By far the staff. My room was sold the night I came, they arranged a free night at the Sheraton, supplied Taxi. They were genuinely apologetic of the situation
Excellent location, very quaint neighborhood, away from the rif raff
Unique architecture and layout.
Cons:
Rooms a little bit small, but its Amsterdam
No other place in Amsterdam in my opinion,

Beautiful hotel. In many ways. With loads of character and old world charm.
Located in the historic part of town on Prinsengraacht, you could not pick a better location for a hotel. Right on the canal. Walking distance to many great restaurants and perfect for soaking in Amsterdam’s rich ambiance.
Hotel itself is a bit «tired» but that adds to character rather than detracts from it. It is very well maintained. The layout is a maze of hallways because it is several row houses connected to each other — and you get a bit of a feel of being in some sort of large old home if not castle. Hotel rooms are smallish, but totally fine and with nice finishes. Some come with better views (e.g. overlooking the canal or the inner garden).
The guests I think is a feature of the hotel. People staying here appreciate style and it is very pleasant to see. One night the hotel had a cocktail party for «the neighbours» (don’t know what that meant), but a bunch of beautiful, smartly dressed, classy people showed up and mingled.
Hotel definitely feels «higher end» — it being the luxury collection and all. It lives up to that designation although you do pay the price. It’s worth it, nonetheless.
This review is also for the bar, which is very classy. Stylish furniture and careful color selection of walls and fabrics provide great atmo to ponder which sophisticated cocktail you want to try today before heading out to town for dinner. Get the couch and chairs at the den level, or a couple of tables «for two» near the windows as they provide great views of the canal. Or get the couch and chairs deep inside the bar for a cozier, more private feel. Cocktails are — yes, you guessed it, classy and everyone will find sth to their liking.
I would definitely come back here again.

I fully enjoyed my stay! I got into the train station early in the morning and asked if I could check my bag with valet and they let me check in early. It was great because the sun was just coming up and I had a chance to go for a four mile walk taking pictures in the golden hours before 10:00.
It was my first visit to my grandfather’s home town and I fell in love with it and the people. This kind gesture gave me time to clean up and change shoes. The path to the room was fascinating. The halls went up and down as I moved through one house after another moving North to my room. I opened the door and faced a brick wall the width of the house with my bed dead center facing me. It was bright and clean and the fluffy comforter was tempting me to nap after a long flight in and train ride. But no! I had to get out while the light was perfect!
The bathroom was clean and fresh. I quickly showered and dressed and hit the streets. I had the whole day to myself and made the most of it: The Rijks, van Gough museum, Rembrandt’s home, and then Der Wag for eggs Benedict Amsterdam style. My day went on and on so I didn’t get to enjoy the hotel as much as I’d hoped. But it was so welcome when I was ready to relax with a nice glass of Jenever. I slept incredibly well and enjoyed the cheerful staff immensely.
Looking forward to returning to one of my favorite cities and won’t miss a wonderful hotel so well located to so many hot spots to visit.

Fantastic — I’ve stayed many times and its always a unique room with some adventure re orientating myself through the hotel (follow this hallway left right and left, then down the stairs to lift D, up to 3^rd floor…) always an adventure… The location on prinsengracht is phenomenal — fabulous shopping and cafes within very short walks of the hotel. Helpful concierge and auxiliary staff.
Fabulous brunch.
My only complaint would be during a stay in 2011, I was quite literally eaten by bedbugs and the front desk agent I complained to was very nonchalant about it. It may very well have been my fault entirely for leaving the windows open overnight but I feel that they should issue some warning or notice on canal facing windows if this is a common occurrence. I can’t be the only personal who enjoys sleeping with a fresh breeze and the bedbug bites caused me grief for 2 – 3 weeks… Perhaps I’m simply not as relaxed as the Dutch but if I encountered bedbugs at a 5 star hotel in the US, Japan, or Australia I would expect some very serious compensation. Fumigating my luggage on departure was a very new experience for me and one I wasn’t expecting in north-​western Europe.

The Hotel Pulitzer provides a wonderful old city experience. Located in 28 row houses between Prinsengracht and Kiesergracht, the hotel just two blocks south of West Church (Westerkerk), the Anne Frank Museum, and the cannal bus stop for the red and yellow lines. Pulitzer is also is adjacent to the Jordaan shopping area and short one kilometer walk to Koninklijk Paleis and «The Dam.»
The décor is understated but comfortable and the property offers all the basic amenities including an espresso bar, restaurant, and cocktail lounge. We spent our evenings unwinding in the bar. Though it was a bit expensive, the staff is terrific and has wonderful insights on sightseeing and local dining tips. They also make a great Manhattan.
No two rooms in the hotel are alike, and getting to your room can be a journey as you cross through corridors and move up/​down stairs and through small elevators just to reach your room. Still, the experience is fun and the rooms are very comfortable. We stayed in a terrific canal view room with one of the most comfortable beds I even had in a hotel. The hotel offer wired and wireless Internet in the rooms. the bathrooms are a bit small but well appointed.
The Hotel Pulitzer can be reached on foot from the central train station but I wouldn’t recommend it for most people. Instead, consider a cab ride for about 12 euros. If you want to take a taxi directly to/​from the airport, the trip will cost you about 40 – 50 euros during peak hours, but you sometimes negotiate a rate of about 35 euros in the late evening or early morning.
During your stay I highly recommend a canal bus pass for at least a day. Its a fun way to get around the city, especially when you’re tired after walking or riding bikes. The pass allows you to hop on/​off at over 40 stops around the city. Be sure to return the boat at night when you’ll be treated to the beautiful lights along your route.

Stayed here on a trip to Amsterdam as we were looking for a really nice place that was close to Leidseplein (the main part of Amsterdam).
The hotel was very nice and most of it looked brand new. I was a bit worried about the language barrier, but the staff were well trained in English and did an excellent job. The rooms were standard size for European hotel rooms, but the room itself was new, clean and the bed was very comfortable. We had a view of the courtyard which was really nice and the room was on a higher floor as I requested.
From a location standpoint, the hotel was absolutely perfect. It’s about a 10 minute walk to Leiseplein where all the restaurants and nightlife are, 10 minutes from other areas like the red light district and right up the street from the Anne Frank Museum. You literally couldn’t have a more perfect location.
I highly recommend getting a room that overlooks the canal that is right in front of the hotel. Definitely worth the extra money. This hotel was awesome and is considered the best in Amsterdam front what I heard. It’s definitely pricey, but well worth it! Highly recommended.

We loved our stay at the Pulitzer. As an SPG elite, we got upgraded to really nice corner room. The room was quiet and large, compared to European standards. The bed was similar or the same to the ‘Heavenly’ bed — extremely comfortable; perfect after a long flight or long day walking to explore the city. The shower was a traditional bathtub, really cute.
This hotel is based on many canal houses connected together – a historical building. The amenities looked great — we only tried the bar and it was fantastic. Bartenders prepared excellent cocktails and snacks. Heineken on draft was as close as perfect as it could be.
Museum tickets are available in the front desk (concierge). Great service as it allows skipping long queues.
When in Amsterdan, staying at the Pulitzer is a must!

I suppose after staying at The Dylan, my expectations were much higher for our first visit to the Hotel Pulitzer. I was exceptionally excited about the 25 restored 17^th/​18^th century canal houses. In their own description of the hotel, they tell prospective guests that the rooms are distinctive, that no two are the same.
Sadly, I was disappointed when I opened the door to our room and was presented with a typical upper end, but typical European style room looking out onto another building that was showing serious wear and tear. Loved the marble in the bathroom, but small details really took away from the positive aspects of the room (and the only one was the bath room). Nails were sticking out of the decorative wood molding of the bathtub.
I suppose they may have given us the consolation prize room because we used cash and points (4800 Starwood points and $ 90/​night). Good deal I might add considering the average price of a room there is about $ 550. However, you pay about the same at the Dylan (seem my review) and get so much more in terms of ambiance.
The reception area seems to always be packed with busloads of Westerners, so it’s quite loud. On the other hand, the courtyard looked quiet and comfortable with bean bags, couches and tables. No one seemed to use it however including us.
The staff were exceptionally friendly (almost bordering on being insincere), helpful and professional. The location on Prinsengracht is central to many of the nicer parts of Amsterdam. It is right on the border of the Jordaan (my favorite area of the city).
If you have lots of Starwood points and you want to stay in a more upscale neighborhood, I would say it’s well worth the visit. If you have to pay for the whole thing out of your pocket, I’d suggest The Dylan or The Grand Amsterdam.

CHARME
Bel emplacement. On réalise très bien dans l’hôtel l’enchevêtrement des vieilles demeures le long des grachten. Service froid mais efficace. Très belle salle de resto avec une fresque très amstelodamoise (originale). Mais la cuisine et le service dans ce dernier né sont pas toujours à la hauteur. Finalement la vue des chambres sur les canaux est très romantique.