Hotel Sunroute Plaza Shinjuku

Very nice, clean, newer hotel. Staff very pleasant & helpful. Subway just next door for Toei Line (apparently 1 of 2 subway companies that operate underground). There is also another company (JR line) which operates above ground. We found it convenient to buy value passes for both subway companies (underground) @ 1000 yen per day per person, which allowed us to go to most sites in Tokyo. Anyway, this hotel was very close to all shopping in Shinjuku. About 2 blocks away were all the cool shops. There is a fancy Parisienne Bakery (Gontran Cherrier) around the corner that bakes bread & pastries on-​site daily. We went there twice for breakfast– just use footbridge to go across street, then turn left. The restaurant in the lobby was quite good too but closes at 10am. Also an Italian restaurant across street that we didn’t try. Yoshinoya (way better than Yoshinoya in the states) & McDonald’s within 1 – 2 blocks away.

We chose the Hotel Sunroute Plaza Shinjuku based on the reviews on
and TripAdvisor. I’d have to say that, for the most part, it did not disappoint.
Pros–
— Fantastic location right by Shinjuku Station with tons of great shopping and food options in close walking distance!
— Staff very friendly and extremely helpful and spoke very good English
— Rooms were not as small and cramped as I had anticipated. It was still small, but it was just fine to serve as a home base for this leg of our trip! Bed was very comfortable and the heat and AC worked perfectly!
— Rooms were very clean and were serviced and restocked everyday
— 24 hour washer and dryer on the basement level (although there are only 3 of each which can be tough for a full hotel. I was doing laundry at 2 am and still had to wait for others to finish.)
–Plenty of toiletries provided during the stay.
Cons–
— they will not let you check in a minute before the 2 pm check in time. Like not even a minute! This was actually the most irritating thing about this place. We were willing to pay as we had just flew in on a red eye flight from Phuket and were exhausted, but no dice.
— Bathrooms are terrible. The door is literally just like an airplane lavatory door. Seriously. The tub creaked so loudly with every movement, I kept waiting for the tub to fall through at any given moment! lol
— Never tried the restaurants in the hotel since they were pretty pricey and there were SO many great places, at much better prices, within a 5 minute walk.
All said, this was a very good hotel with a great location and I would not hesitate to recommend it!
4 stars.

A great stay here on my trip to Japan.
Room is spacious (for Japan standards) and they give you free energy drinks in the fridge.
Very convenient area– literally right next to Toei Subway Line (A1 exit) and a multitude of options for breakfast/​lunch/​dinner/​massage/​drinking/​karaōke!
They sell out fast so book early. Also, there are more than one Hotel Sunroute so make sure you go to the right one– we mistakenly went to the other one lol.

A hotel with a great location close to the train station Shinjuku.
As Shinjuku is a hub where most subway lines pass by it is very easy to travel around in Tokyo.
This is the third time we use this hotel and are as always real happy!
The rooms are on the small side (as normal in Tokyo) but the beds and pillows make up for it as they are super comfy.
Hotel is located in a quiet area and we have never had any problems with noise.
Staff and reception are real kind and helpful and you can borrow umbrellas and such from them.
The only real downside is the food and breakfast served in their restaurant. The quality is not so good and the selection of dishes are sometimes real strange. (Like pizza with cow intestines…)
Also good to know that the breakfast buffet is not cooked by the hotel, but delivered from a third party. This means they have limited knowledge of what ingredients that have gone into the dishes and cannot answer dietary questions. Most dishes have some allergy labels noted though. As a GF you will have a very limited selection of foods, so I would not recommend having your breakfast here.
But I would gladly recommend this hotel and will more than likely stay here again!

This hotel came recommended to me by coworkers who had previously stayed in the business hotel in the Shinjuku area. The limousine bus from the Narita airport stops directly at the hotel.
Check in was a breeze as the staff speaks English. As was expected the room was small, but very adequate. I was actually surprised that I had a mini fridge in the room which was great.
The hotel is minutes away from Shinjuku station making getting around super easy.
Check out was 11am so I just had the front desk hold my luggage while I explored the city.
Made reservations through
. Would definitely stay here again.

This was my second trip to Japan but my first time at this particular hotel. I had been their to attend a business convention recently. I must say that I was very pleased.
The rooms are small (but most of the hotels I have visited in Japan are small) but comfortable. Very Well air-​conditioned, clean and they include everything you need. 8 Ounces of shampoo, conditioner, body wash, toothbrush, razor, loofah and a hair comb for you convenience.
The wifi is the room was excellent! I did not have to pay extra for wifi service and the room was actually better than the wifi in the lobby most of the time during my stay.
The hotel is conveniently located on the same block as public transportation and there is a ⁷⁄₁₁ a few hundred feet away from the front of the hotel lobby that is open 24 hours. The hotel also has a convenience store located on the 2^nd floor if you don’t want to walk outside (although it is not open 24 hours) with anything you might need. The hotel room also has a small fridge you can store water, soft drinks or snacks in.
There is a breakfast buffet each morning for 1,500YEN which is reasonable and their options range from Japanese cuisine to your typical american breakfast choices.
I had an interpreter for most of my stay (provided by the business convention not the hotel) but the hotel staff have many who speak english that can help you. The front desk helped my get my taxi to the airport with no problem, they made sure I knew how much and they made sure that the driver knew how much I was quoted before I ever got in the car.
I hope to be back soon!

Awesome location. Affordable price though the rooms are a bit small. Maybe spring for a deluxe room for a bit more room to move around.

If you’re looking for a clean, comfortable and convenient place to lay your head at night — this is the hotel for you!
The room is small but has everything you need — clean bathroom, comfortable bed, desk, pot for hot tea or coffee and tv. No frills here but also without the big price tag.
The best thing about this hotel is after a day full of sightseeing, your home away from home is only a block or two from the major train station and adjacent to another line. The airport limousine drops off directly at the hotel or during the off-​hours, very close by (though I’d recommend taking the train, it is just as easy!)
Great hotel for the price! The breakfast buffet wasn’t included in our rate, but we did eat there a couple of times during our stay and we thought it was well worth the 1750.

This is definitely one of the better hotels in the area. It’s very clean, the staff is very courteous, friendly, and almost all were English speaking. The rooms however, at least what I got was very small — double bed, where one side backs to a wall.
Pro:
— Airport Bus Stop — actually stops in front of the hotel (ask for times)
— 5 min walk to Shinjuku Station
— 10 min walk to Yoyogi Station (less congested stop)
— variety of shopping complexes within 10 — 15 min walk
— both Western and Japanese breakfasts available for one price
Cons
— small rooms

The Sunroute served as the base for my girlfriend and I’s first trip to Tokyo and the surrounding area, and ended up being the perfect place to stay for a week vacation. The staff was friendly, attentive and spoke English (although we both attempted to learn some Japanese with Rosetta Stone before the trip, this was extremely welcoming). While the room was small, it was much larger then I had anticipated (having stayed in rooms in Times Square, I can say it was definitely a step-​up in size for the same price) and didn’t feel cramped. It was also great having a minifridge to store sushi from nearby department stores. Additionally, the hotel is ideally situated near the JR rail station and major department stores. Be sure to take advantage of the free wi-​fi in the lobby. Overall, highly recommended!

I took advantage of the good price and stayed at this hotel and it was certainly worth every cent! In fact among all the places I stayed in Tokyo, this has to be my favourite. Why? Good location and comfortable room. However, its better for a single traveller due to the small size which is adequate for me. For fussy travellers, you might want to find bigger rooms elsewhere.
My stay at the hotel was a pleasant one, the staff were friendly and helpful. One of them took the trouble to recommend the good eating places, not just the tourists ones which I am very grateful for. The room may be small, but its clean and comfortable! Free WiFi and connection is strong so chatting with my friends on skype and watching youtube was not an issue for me. Location of the hotel is conveniently situated in Shinjuku, walking distance from the JR station, just walk across the bridge (over the railway tracks) and you are there, so you need not worry about taking a cab or walking long distance to get to the hotel.
If the price is right, I will definitely return to this hotel. My good friends also use this hotel on their Japan trip, we find this to be a pleasant hotel to stay, highly recommended!

Clean hotel, centrally located, less than a 5 minute walk to the train station, lots of restaurants within a walking distance. The airport limousine bus also stops right at the hotel’s front entrance which is super convenient. The front desk staff were also very helpful and spoke good English. The breakfast buffet at the hotel was surprisingly good — mix of western and Japanese food — and LOTS of food. In terms of the hotel room size, it was manageable and not terribly cramped — I’ve had worse in Europe.

I really enjoyed my stay at Sunroute Plaza. It’s centrally located in Shinjuku and near a lot of shopping and eateries. The room we had was pretty tiny, with just a double bed, a desk along one wall, and a small, square bathroom with a tub that probably would fit a petite person if they were laying horizontally. Dare I say it– the double room is best if you’re Asian sized!
The staff was lovely at checkin and check out, and the concierge was helpful in making reservations for us at the Robot Restaurant. They offered free wifi in the lobby and room, but it was a bit spotty. Also, the data on our phone didn’t work well in our room, either.
Regardless of the small room, this was a great place to stay, especially if you’re the type who wants to explore Tokyo and just need a safe place to leave your belongings!

Hotel Sunroute Plaza is the place to stay in Shinjuku or in Tokyo for that matter. It’s centrally located to everything you would need! Let’s dive into the details!
ROOM — 4 Stars: Hotel Sunroute Plaza is newly renovated, modern, priced reasonably, and most of all clean! When I was searching for a hotel, my main concerns were how modern it as I didn’t want anything old, how clean it was for obvious reasons, and a prime location with easy access to everything.
I have to note that by American standards the rooms are indeed small. By default, most things in Japan are small, but this shouldn’t be a surprise considering space is a premium. Besides, you want to spend your time exploring Tokyo… not staying in the room all day! ;)
There is free wifi available in the lobby and in the room. The room was fully equipped with a beautiful TV that played plenty of Japanese channels and had a light sprinkling of Chinese, American, and other foreign channels. There was air conditioning and heating available at your fingertips. The bathroom had everything that you needed including soap and shampoo. I want to point out that there wasn’t a safe available though. Not a big deal, but something worth noting for some folks. We had a double bed and it had decent level of comfort. The pillows were kinda eh… but other than that, it was a pretty good room.
SERVICE — 10 Stars: The staff is fluent in English and Japanese. They did a great job of answering all of our questions. We asked everything from where can we buy chocolate, candy, mochi, etc. We also had to take an unexpected trip to the doctor and the staff was extremely helpful not only with providing directions, but also calling the doctor’s office and translating for us. This was a HUGE help since unexpected medical issues can be a pain (no pun intended). We even asked about cough medicine since we can’t read the names at the drug store and they simply gave some to us. To top it off, after asking about where to buy chocolate, mochi, and whatnot, the staff member at the front desk who assisted me even followed up to see if I was able to find what I needed! They seriously went above and beyond with all the help they provided! They did an amazing job at making our trip as great as it could be just based on their high level of service.
Also, if you need to reserve a shuttle bus to Narita or Haneda Airport, the staff will help you make the reservation or assist you with alternative methods such as directions using the train system and where to go to reserve seats for the Narita Express.
LOCATION — 5 Stars: This hotel is completely in the center of everything in Shinjuku. It’s perfectly located near EVERYTHING. There’s a McDonald’s, First Kitchen, Yoshinoya, plenty of convenience stores like 7 – 11, drug stores, electronic shops, places to play games, pachinko parlors, etc., which are all nearby. Of course, you can find all kinds of Japanese food you can imagine ranging from ramen to udon to katsu to sushi to pastries. All of this is within a few minutes walking distance from the hotel. The hotel has maps for food and stores in the local area as well.
The JR Shinjuku Station is only a few minutes away and you can get to anywhere you need to go! The station is massive since it also has several department stores such as Lumine Est, Lumine 1, Lumine 2, Odakyu Ace, Odakyu Mylord, Odakyu department store, Keio mall, and Keio department store. There are many places to eat in the station as well as in each of the department stores. There is not only Japanese food, but different types of food from around the world. There’s American, Hawaiian, French, Italian, Korean, Chinese, etc. The list goes on. I will be happy to report that there’s also a Dean and Deluca as well as a Laduree in Lumine! There are other places to eat and shop throughout the station. Just walk around and you’ll find something to eat with no problem.
The best way to get to the hotel is to use the Toei Oedo Line at Shinjuku Station. Just use Exit A1 and the hotel will be on your left… literally just a few steps away.
I made the mistake of not looking at this detail and I ended up going to the main Shinjuku Station using a different subway line since I figured we could just use tunnels to find the correct exit. However, The Toei Oedo line has a Shinjuku Station, but it’s not connected in any way to the main part of the Shinjuku Station. So, be mindful of this to avoid having a longer walk than what would actually be needed and would probably be more difficult if you’re dragging luggage with you.
RECOMMENDATION: This place is AWESOME! I’m so glad I decided to book this hotel for my group. It’s location was perfect and the service was off the charts. The room relative to the price I paid was definitely on par. I highly, highly, highly recommend this hotel to anyone staying in Tokyo. You will not regret it!

Hotel Sunroute Plaza Shinjuku is conveniently located near Shinjuku Station (5min. walk) which is an excellent jumping off point to anywhere in Tokyo. It’s about a 45 minute (total travel) train ride to Tokyo Disney in case you want to visit Japan’s version of the Magic Kingdom. There are great shopping and dining destinations nearby as well as a Starbucks and Krispy Kreme for those missing a taste of home. Thankfully, there is also a ⁷⁄₁₁ a short walk away that houses not only snacks but an ATM that takes foreign debit cards – who needs a money exchange! The staff speak English and are very helpful. You may also book the Airport Limousine for your return trip to the airport at the front desk. Rooms are a bit cramped but this isn’t the West so it’s to be expected. The restroom is stocked with every amenity you might need (and restocked during your visit). They also provide a night shirt and slippers :) Every floor has vending machines in case you get thirsty. This will be our go-​to hotel for future visits to Tokyo (which we hope is very soon). Recommended!

This was the lovely hotel that we stayed at for almost 2 weeks. Though I love the Tokyo Hilton so dearly, the price is just a little too much for us.
Hotel Sunroute was reasonable, clean, modern, and RIGHT by the train stations. From the Hilton, we probably had to walk a good 15 – 20 minutes every day just to get there. Hotel Sunroute? Either walk to a station that’s located literally right next door, or 5 minutes across the street. SO MUCH CONVENIENCE! Not to mention there’s a Family Mart directly across the street, and a Starbucks not too far downwards.
The employees were all very nice and accommodating. Some spoke English very well, others not too much. Not a problem, though!
Our room was quite small. we got the economy double. Small, yet comfy. and it was something we got used to within a day or 2. We just had to move a couple of thangs around to fit our luggage into areas lol. Comes with free wifi, a mini fridge, all the amenities you need in the bathroom (minus lotion which I was kind of bummed about), huge bottles of shampoo, conditioner and body soap. LOVE IT!
You control the electricity in your room by putting the room key in the slot. The only thing I didn’t like too too much was when you would be taking a shower, the walls would immediately sweat. But, other than that. it was a great stay!
I know for sure when I go back to Japan, I’m going to be staying here again… but getting a bigger room lol.

The first thought that ran through my mind as we entered the hotel room was «why would we ever book it?» The room was extremely small. Really tiny. When you think how cramped it is, think of a bed that touches the wall on 2 sides. And if you sit on either of the other two edges of the bed, you can extend your arm and touch the opposite wall. I’ve read previous reviews that said that the rooms are small and though to myself that all I need it for is sleeping since I planned to be sightseeing all day long. If I knew just how small it really was, I would have definitely NOT booked it. I almost felt claustrophobic just being there. Beware of the pictures on the website that show a beautiful lobby. The pictures are true — the lobby indeed is beautiful. However note, they have no pictures of rooms.
The location of the hotel is great — it is right off of one of the exits of the busiest train station in the city (Shibuya) with the subway and JR options to take you anywhere. However, in a city with such a great public transportation system, this doesn’t seem to matter much.
The space was dirty. The walls were gray from age, with dirty spots and smudges all around. There is a moldy smell in the room. The sheets felt damp. There is no closet space. There is a square meter alcove right by the door with a rod and a couple of hangers, but it felt if I hung anything there, I’d have difficulty getting out of the door. The window was tinted and it was impossible to tell where it came out. I didn’t think it would be an issue, but when you can’t even look out the window to see if it’s raining, you may find yourself going up to the room from the lobby for the umbrella.
There is construction going on, however, they keep the hours from 9 to 6, and since I was out every day at that time, I can’t say it really bothered me.
You need to use your room card to have electricity, and it applies to air conditioning as well. The room is very stuffy and smells bad. We started leaving one key inside at all times just to keep air conditioning going, otherwise it was impossible to be inside.
The internet is slow in both the lobby and the room. Prices inside the hotel are outrageous — a cup of tea is 670 yen. The bar on the second floor allows smoking inside.
It was challenging staying in this hotel and trying to still enjoy the vacation. The mood was set to gloomy, just like the room. We stayed out as much as we could because we dreaded coming back to it.
I’ve been going back and forth between giving it one star for the crappiness and two stars for the friendly staff… In the end, the crappiness of the room overshadowed any positive feelings we felt towards the people that work there. Will not recommend this hotel to anyone.

Great location! The rooms were small, but comfortable. The location is the one thing to love about this hotel. It’s a short walk from the Shinjuku station, shopping malls, electric streets, etc. You can’t beat the location and the price!

I’m not sure if it’s because I’m an Expedia Elite Member or just because they like me, but my room was upgraded and I received 2 free drink tickets! This room is larger than the other rooms I’ve stayed at in Tokyo, so that was appreciated.
The staff at the front desk were very friendly and quick to answer any questions I had, IN ENGLISH. It was a rainy day so they offered me an umbrella, which was MUCH appreciated. The room was cleaned well and all items refilled. Since this is Japan, I left some expensive electronics out. Not to my surprise, they remained when I returned to a cleaned room. ;)
On each floor there are ice machines and vending machines (for beer and other drinks). This is very helpful if you don’t feel like going out in the rain. The location of the hotel is great. You’re a few minutes walk to Shinjuku station and a variety of restaurants are located right outside.
The price is a little higher than some of the other hotels a bit farther away. I think you’re paying for location and the amenities the hotel offers, like the restaurant located in the lobby. I also LOVED that the Airport Limousine service picks up and drops off at this hotel. VERY convenient when you have a lot of baggage. I’d definitely stay here again!

I suppose you could ask for better lodgings on your first trip in Tokyo, but not all of us are ballers able to stay like Scar Jo and Bill Murray at the Park Hyatt. The Sunroute Hotel in Shinjuku was a more than adequate base for our travels in Tokyo. Less than a 10 minute walk from Shinjuku Station, this hotel was in a prime location to let us easily familiarise ourselves (I was travelling with my best friend) with Tokyo and be right in the thick of it all. Being so close to a major train station also meant it was super convenient for making the most of our time and seeing as much of this expansive city as we could.
There is more than plenty of dining options within a stones throw which was great for early morning walks through the area while my travelling partner slept in.
While the hotel may look slightly tired from the exterior, the rooms are cosy and modern. The interior of the complex is worthy of it’s 4-​star hotel rating. The hotel offer western beds and rooms are big enough for two to comfortably co-​exist for a few days without launching an attack on each other. It, like most standard hotel rooms across the globe, doesn’t offer any great cultural difference but for a solid night’s sleep after a day of traipsing throughout the city it’s all you need — comfortable bed, hot shower and roof over your head. During our stay there was no WiFi in the rooms but free WiFi was offered in the business lounge. This may have changed in more recent times.
I’d stay here again without question for it’s location, comfort factor and price point.