Data Doctors Computer Service

I am a little late in writing this but I have to say I had a terrific experience at Data Doctors. I worked with Mike and he couldn’t have been more professional and patient. As it turned out I didn’t need a repair at that time, the computer worked (of course) when I was in the store. Even though he took a fair amount of time looking at my computer and explaining things to me he would not accept payment. I am experiencing the same problem again and have to go back today… we will see what happens.

I just came from Data Doctors in West Roxbury where Mike took the time to suggest ways to make the PC I use compatible with a kind of camera technology I currently use for a hobby. Thanks!

My 83-​year old mother called me with a laptop problem. It sounded like a virus so I looked at reviews and sent her to Data Doctors. It was my first pick anyway as she only lives three blocks away and they’ve been there awhile.
I mentioned the $ 25 coupon on the web page and told her to ask for it when she went in. She did and was told she had to bring a paper copy in. OK, starting over — she is here because her computer is not working. Therefore, her printer is not working. You’re going to have an 83-​year old leaning on cane make a second trip? Not a good start, but at least they were going to honor it later, so over that.
Call back was that it was a virus and she was quoted $ 279 to clean it. Ummm, no. She picked it up, only out $ 34 for the checkup and ok we’re probably looking at a 4-​star review based on not just taking care of the coupon the first time.
She was shopping for a new one, but she still works pt at an administrative job. Her computer there was acting up and she mentioned her laptop problem to the tech contractor and was asking for recommendations on a new one. He offered to take a look at her current laptop for her. He had her laptop back in one day. He confirmed it was a virus that took him an entire 10 minutes to clean up. He refused her offer to accept payment and was shocked when she told him how much she was quoted by DD.
So just keep in mind this is not the kind of business you want to send your 83-​year old mother to for a fair shake.

I’ve had the pleasure of working with Data Doctors in West Roxbury before and just wanted to take a minute to give them kudos. Mike and Curwin are the two guys at this particular service center and both are great to work with. Whether you need to bring in your computer for repairs; need them to drop by your home for PC assistance; or, set up your entire home computer set-​up when you’ve just moved in, they’re the ones to contact. Good, friendly service and certainly know what they’re doing when it comes to addressing your computer needs.

Useless… Brought my working computer in because of an error message. Got a call back «Your machine is really messed up. I don’t know what is wrong with it but it will cost you $ 279.00 to fix it.» I found the solution online and fixed it myself.

DataDocs are great. At the recommendation of a friend, and having wasted a lot of money at Staples Tech services (they didn’t fix the problem, didn’t seem to know what they were doing and created new problems), I took my computer to DataDocs. They were wonderful, fast and efficient, answered all my questions, gave me good advice and were reasonably priced!
Two years later when my PC crashed and my hard drive was corrupted, David and Curwin did all they could do to try to recover my data, and although they could not, they couldn’t have been more compassionate or understanding (I was pretty upset). Curwin helped me decide which replacement equipment would best meet my future needs and budget and answered my many questions. I was able to select and buy a laptop system and Curwin set up the various functions and programs I needed. Given the time pressure I was under during the holidays and all the data and programs I’d lost, Curwin gave me good advice and was so supportive and kind. He got me up and running again amazingly fast.
DataDoc’s staff are reliable, competent, provide fast turnaround, and are exceptionally «user friendly» (explaining things clearly). They sincerely try to help their customers. I strongly recommend DataDocs to others. DataDoc’s work is excellent and guaranteed and their prices are extremely fair.

These guys are awesome! I had questions and they always were helpful and didn’t disparage my old Dell computer (which was a much appreciated gift from a friend). The place is tiny but always open when I need them. The only problem is the lack of on street parking, but that’s always a problem in West Roxbury. There’s a municipal lot down the street and the guys help you with your carry in if you need to double park for a few minutes. They also have another location in Natick on Rte. 9.

Data doctors to the rescue! No lie, they are the best in the business! My gf and I own a small business and cannot operate without our computer. The other day all of our business documents went up in smoke. I have no idea what happened. We were going to just junk it and start all over when we stumbled into Data Doctors in West Roxbury. The young man working there was awesome. He gave us a computer to use until ours was fixed. He not only fixed our computer but saved us a lot of money. Our DVD drive was broken on our laptop and (without us asking) he went ahead and called Dell and Dell sent him a new DVD drive at no cost. He installed it and didn’t charge us extra. Also, he needed a CD to fix our documents and stopped at the Data Doctors up in Framingham (on his time off) and got our laptop working better than the day we got it.