Walnut Hand

Completely different opinion than before. I went there had a bad experience and went back to complain but the lady Maria is super nice and all she wants is customer satisfaction. She told me tell her what’s wrong and she fixes whatever is wrong right then and there. Great lady doing her job well.

I bought the 10 times hand car wash in here, but every time they don’t really clean the car, there is one time they don’t even vacuum my truck and floor. When I notice and told the guy (the one hand in the car for you) his attitude was bad! He told me I should let him know I would like to vacuum the truck and floor!!!
Wtf that doesn’t make sense at all…
I don’t recommend you guys, if you pay 16 dollars on here…

I don’t think it’s fair that you take your car to get washed to a car wash and they do do a good job but the only problem is that these people tend to steal I can’t believe that someone would be so petty has to go and steal a speaker from someone that came to pay for a car wash and on top of that you get you got a dick like that is so ridiculous but I guess you’re more in need of a speaker than I am and I guess you’re more in need of a money and that’s why you need to be stealing from other people instead of working hard to buy your own things pathetic but good luck to anybody that goes to all not Car Wash because not only will they wash and clean your car but they will also clean all your belongings good luck don’t leave any valuables in your car.

I came back to my car, there were visible, black markings/​smudges all around the car. My boyfriend and I went back to clean each of them which took about 5 minutes each. (Sorry no pic cause I was so pissed)
Went to the back, trunk and back bumper were so wet still — had to wipe that down also.
What pissed me off the most was they spilled something on the drivers seat! (See attached photo) luckily, I had a leather cleaner but honestly, very unprofessional.
They also air dried the Windows leaving water marks.
Overall, I left the car wash super annoyed.
I’m giving them two stars rather than one because I believe the people here are nice and super hardworking. The interior clean is thorough but I’m PISSED about my seats. Also, they clearly don’t have enough people working and should think about expanding since there’s so many car owners willing to give them business. If you have an hour & a half to waste, then go ahead, come here.
Tips: try going in the morning on a weekday. Or else you’ll end up waiting forever.
Be aggressive when trying to pay. You really have to flag Maria down or else you will NOT be serviced. I’ve came and left several times for this reason. Not a great system in place!

The best car wash for my ride will never go anywhere else but here
Reason is that I have 22 inch wheels on my car and in any traditional Carwashs. The wheel rails scratch up my rims every time.
I finally had to replace the scratch wheels on the left side.
But here they don’t use the railing, they drive into the building and hand wash it.
Z-​Best

Thought I’d try this since reading the reviews and I prefer 100% hand car wash. Came here Saturday morning and there were a few cars. maria didnt pressure me on what to get but since I am new hoping she would so I can figure out what to get. So I got the value since the my car needed some love. It took almost an hour but when I got the car it looked really good!!! Then I complained about the sprinkler water spots so she offered me the clay wax and polish to scratches on my car and I figured I won’t have the time to do it so I had it done… Now my car looks so pretty. Will definitely come back!!!

A lazy persons paradise. I come here every 2 weeks. They do a pretty good hand wash on my sedan (about $ 14). Car always comes out throughly clean. Service is fast and prices are fair.

Hate giving 1 star reviews but I must in this case. Been here in the past and for the most part they did a good job on getting the car clean. I get the quick detail deal every time. Well, the last time I came here they used some sort of chemical that was not meant for matte finished wheels. I kick myself from not catching it before I left. Now the wheels look stained from some type oil additive they used for their wheel cleaner.

This is the only car wash I’ll take my car to. It’s a bit pricey compared to other car washes around the area but they do a great job here. I did the $ 150 clay bar wash once and it was amazing. I’ve never seen my car so shiny before. The regular wash is also great. This place is 100% hand from beginning to end. There is no machine dragging your car through the wash. That means your wheels won’t get scraped. I see Lamborghini’s and Ferrari’s here all the time so they must be doing something right.
It gets busy here at times so expect a long wait. There are a few places to eat within walking distance though. No car wash is flawless but this place is pretty close.
²⁄₁₆ — They raised prices. It’s $ 18 for the super wash now. Sheeeesh!

100% hand car wash!!! Yyyyyeeeuhhhhh there’s a ton of people here so expect to wait at least 30 minutes even on a weekday morning.
The car wash is next to all the car maintenance buildings and they have a small cube where they wash your car. The lady who works at the desk is friendly friendly and her accent is pretty thick. They did a pretty good job on the interior and exterior considering how dirty my car was. I would come back here again!

They did a great job cleaning my car. Around 16 dollars for a basic wash. This is my first choice for hand car washing now

they did really great job on my 97 honda civic coupe.
no scratches or anything. i told them i want to be shinny and clean and they did their job.
price little bit high though. i paid about $ 65 for wash and wax everything. they even clean the inside of my car.
im ok with this place.

Was working and had a hour to kill. So I decided to get my work truck washed. Pulled up the area and this place was the closest to me. Pulled in and there was one car in front of me. Got out looked around and after 5 min no one came up to me. I see guys washing cars but no one greeting and ordering. So I left and went to other one down the street. Did not have time to waste and this place wasted my time.
I ended up going to Fairway Garden car wash down the street and it was excellent. Loved the little koy pound.

This is the worst car wash in a 10 mile radius. Obviously have no emphasis on customer service, they are very rude and appear as if they’d rather have you leave than wash your car.

Best hand wash I’ve been to. Well as long as you go before mid day, not an hour before closing. If you go kind of late they rush it and don’t do a proper wipe down on the interior and miss some details. But even their worst carwash is better than the best at a larger drive through car wash. It does take a while though, so be prepared to sit for 30 – 40 minutes until your car is done… it is a hand wash after all.
They have free wifi which is great! I usually bring a laptop and get work done. There’s also a starbucks near by if you’d rather want to walk there and kill time. Many customers drop of cars and come back around 5 to pick them up.
I live in LA, but when I’m visiting the area on weekend I almost always use them for a regular was $ 15 which is a great deal… Includes tire armorall.
Employees are really nice too!

It’s a hand wash. I did the 39.99 one. It’s bad work with them. They did not wax the car. Those workers don’t know the difference between 16.99 and 39.99.
The window are still dirty. The rest I don’t even want take a close look at it. I have a Porsche 911 S. don’t go there unless you were stupid like me

This used to be my go-​to car wash, but I dunno if I’ll be back here anymore.
I drove into the entrance on a Sunday and there was just one car in front of me. Three different workers made eye contact with me, but continued working on this car. The main lady walked by my car straight into the office. I waited for a little bit and realized that the car in front of me’s battery had died and they were trying to jump the car.
Another 5 minutes later, the car finally started and they had me move into the entrance. The guy didn’t say anything to me. I asked where I should go and he just pointed inside. So I headed in and read through the different packages. I wanted to wash my car entirely inside and out. However, these were the only options:
A) Basic Car Wash
B) A+some other things
C) A+B and a thorough cleaning of the interior
D) A+B and a wax on the outside of the car
I wanted C + a wax on the outside, or D + a cleaning of the interior. I explained this to the lady and she said that I couldn’t add on a service. I said I wanted a combination of these two packages. So she told me, I could add together C & D. That made absolutely no sense since both included A+B and the wash would have totaled to $ 70! After realizing I wouldn’t be able to get what I wanted, I just went for D because I felt like the outside needed more attention than the interior.
After my car came out of the wash, four people were drying it off and polishing the exterior. They were done super fast, and off I went.
I feel like their packages have gotten more expensive, and I don’t really think they do a good job of cleaning. Also, the inability to add-​on services to a car wash seems a little ridiculous. I’m on a search for a new hand car wash spot, because this one isn’t cutting it anymore.

Okay, I gave the Walnut Hand Wash the benefit of the doubt last week after having my 2013 F150 washed and realizing when I got home that there was two paint chips on my trucks paint. A small chip on the edge of the drivers side door and another on the lower bed panel on the drivers side as well. I chalked it up to normal wear and tear, even though I am probably one of the most meticulous people when it comes to my vehicles.
Well, today I just got home from having my truck washed again and wouldn’t you know it, there are two more paint chips in my paint. The first one is located on the lower section of the drivers side door and the second on the lower section of the passenger side door. It’s pretty disappointing to say the least considering that I haven’t even owned my truck for more than a year and there is already paint damage, because of carelessness.
I should have done myself a favor and inspected my truck before I left the car wash today, but being the nice guy that I am, I tipped the car wash employee and drove off. I always thought the people that would inspect their vehicle from top to bottom after having it washed were rude and inconsiderate, but I guess you have to do that to ensure that there is no damage after the fact.
I called and left a message informing Walnut Hand Wash what has occurred and will give them the opportunity to make it right. I will update this review if and when I am contacted by an employee.
**UPDATE** It has been a week since I have informed Walnut Hand Wash of the paint damage they caused to my truck. I have not received any follow up from an employee, so my review will stand. Take my advise and if you care about the paint condition on your vehicle… Inspect your car after it is washed, or just avoid this car wash. It is obvious that the employees who are washing cars inside the wash bay are not taking precaution when opening the vehicles doors as noted by the photos I have posted.

Quick, real hand wash for a good price. I like that they vaccum the carpets and they use compressed air to clean the inside and to dry the crevices from the outside.
There is an outdoor patio with some chairs and a small indoor section for you while you wait. You ca also walk across to get del taco or there is a tea station and Starbucks at the lemon intersection a block away.
They do a quick but through job and I see a lot of nice cars roll through here. Also, if you have a lowered. Car this is for you since they don’t put your car on a rail they drive it to the back to wash and around to the side to dry.
There is also a quick wash which does use the rail/​auto wash thing like you see at gas stations too.

When my car is dirty, it’s dirty. I forget to give it it’s TLC it deserves. So, I spend a few extra bucks to come here!
Expect to wait because this place takes their time. There’s plenty of waiting areas and free wifi!
Grab one of those get 10 washes, get one free.