CubeSmart Self Storage

Looking for a great and safe place with a staff that is competent and trustworthy? Look no further. I have had my business here for years and I LOVE THIS PLACE. I look to Bill the Manager as a De Facto employee of my company’s and he sure does great work. I have not one complaint about these guys, and more important, I have lots of praise. Good work Cubesmart.

Excellent customer service. Bill was very helpful on getting my family situated. Would return and highly recommend this to anyone who needed their service.

manager Jerry was very helpful and friendly. He help us find a right storage unit. This is a third place we visit. The is the best experience that we had. Thanks Jerry.

The manager on this location is professional and passionate with his job! If anyone in this area is looking for a storage, CubeSmart is a pure no-​brainer.
My man Jerry, helped us to pick the most suitable size of our company’s temporary storage unit and explain everything in details before the paper work, no hassle no haggle. Even did a follow up call after we got the unit! Truly amazed by his service.
Thank you so much Jerry.

Very quick and easy experience with CubeSmart! Very good customer service and a genuinely nice guy showed me to me storage block, showed us how to use the lift, and got us on our way fairly quickly. If you don’t want to spend $ 15 on a lock bring your own, that’s the only downside. Pretty good prices for the area! I think the gentleman who helped us was Jerry! Real nice guy!

I am a huge fan of cubesmart. The guys in the front office are extremely attentive, friendly and full of personality. The units and climate are well kept and priced right :) if you are looking for storage, this is the place to be!

This is a fantastic storage facility. Clean, quality management, secure, and great service. I highly recommend that you give Cubesmart a try. I am a fan and will never use Public Storage again. Also — its cheaper than most other options! Win!

This is my first and only Unilocal review that I have ever posted. I am inclined to share because I feel disrespected and unvalued as a customer of Cubesmart. I was a loyal customer for over a year with no issues whatsoever. I am a single, working woman who travels a lot for my job. During a chaotic time in my life, I missed two of my monthly payments (my fault, I know). However, after realizing I had missed my July and August payments, I emailed, called multiple times and even left a voicemail requesting a returned phone call so that I could pay for my missed payments. I NEVER received a follow up and it wasn’t until two weeks later that I found out ALL of my personal belongings had been auctioned off. Five days AFTER I reached out to cubesmart, they sold my space with no attempt to call me back. My unit was worth 40x more than what was owed, not to mention I lost a plethora of extremely personal belongings that can never be replaced. I understand that I was at fault for missing a couple of payments, but I was a responsible customer for over one year and do not feel I was given proper notice or respect for my personal belongings before selling it off. After speaking with the General Manager, Bill and District Manager, Yasar Khan for the past few weeks on this situation, they knew they dropped the ball by not returning my phone call since they have my voicemail, dated, and requesting to make my payments; however, nothing but an «oops, I’m sorry» has been done. I do not live near the location where my property was stored. Once your payment is late, you cannot make a payment over the phone, so the only options are in person (not a possibility for me) or a phone call. If I cannot rely on a Cubesmart employee to call me back to make my payment, then I am out of luck. I am not the type to make these extensive complaints, but as an advocate of the customer service industry, I understand proper treatment and the value of your customers’ trust. Cubesmart failed to meet their claim of «#1 in customer service» for storage facilities. Unprofessional, greedy, and not willing to step up, take blame, and make it right for a (former) loyal customer.

Upon enter the property at Cubesmart, I knew that this would be my storage facility. Bill greeted me with a great personality and extreme professionalism. He got me through the process comfortably and quickly. My unit was clean, and the entire property stays clean and always safe. I had compared prices and it is comparable to others and a bit lower than some. For the service, cleanliness and safety of your items, you can’t get better storage!
Jerry and the other staff is great as well. Very helpful.
I was also impressed that I rented the moving truck for 10 bucks! Wow!
Darryl

Bill Warden manages this place. He’s an awesome guy. Very helpful and very friendly. He is honest and will work with your budget to find a storage unit with a great price. His boss Lance is very friendly, too. If Lance is there, sometimes he can authorize a give a cheaper deal, too. I haven’t had any problems with this place and zero problems with Bill and Lance.