Walnut Creek Endoscopy Center

The idea of having to get a colonoscopy is not pleasant but after going to the WC endoscopy center my fears are totally gone. The staff were friendly, informative and supportive. Everything went like clockwork. I’ve never met such a professional group of people starting with the front office receptionist to the nurses, the anesthesiologist, dr green to Dr Hosseini. The procedure was painless and quick. It was like going in and waking up from a nap. I went out for lunch right after and felt fine. If I wanted to I could have gone to work for the rest of the day. I highly recommend this endoscopy center if you need to get a colonoscopy. It’s not a big deal and the staff will make you feel totally at ease with the entire procedure.

Due to some questionable symptoms, I found myself at the Walnut Creek endoscopy center for diagnostic testing. I am not a fan of needles, particularly getting an IV (understatement of the year), but from the moment I walked in, the staff here was kind and understanding, making me feel comfortable at every step of the way. Very attentive and considerate, the IV was a breeze and the entire staff came to introduce themselves prior to the procedure. They were clear to ensure all records were accurate and by the time I was put into the best nap I’ve had in years, I was extremely happy I had come to this center for my procedure. Really cannot say enough about my regards for this facility and the staff. And when it was all over, I received a Thank You card from the entire staff. No, thank YOU walnut creek endoscopy for making a scary procedure not scary at all!

There are some things simply too personal to discuss with the world. Events, experiences, opinions best kept to oneself or shared only with the closest and most trusted loved ones or attorneys.
In the days leading up to yesterday I thought that this would be one of those things.
I was wrong.
My anticipation was grounded most fundamentally in how substantially the concept of mortality resonates in my reptilian ganglia. I am simultaneously very aware and at the same time pretending entirely to the contrary that my days on this blue ball are numbered. It is the latter that keeps me generally away from doctor’s offices unless some rabbit gives me that look and off I go.
In a short list, because you want me to be succinct:
1. For the virgins, the anticipatory build up is the hardest part.
2. The first sip of that nasty-​tasting cleanser the evening before is the second hardest part.
3. The fifteen minutes in the taqueria getting a little something for your lovely driver when you haven’t eaten in like a thousand hours is the third hardest part.
Then it all gets easier.
1. Please disregard what the single star reviewers describe relative to the administrative experience. Simply, had they been paying attention in the period leading up to their procedure this aspect I am certain would have been different.
2. The folks here are friendly and (in my experience) incredibly efficient. From the front office to the procedure room everybody I encountered was respectful and kind and attentive and nice but they didn’t tarry and you should be happy because who wants to drag this out anyway.
3. Music in the procedure room. Dazed and Confused was playing as they hooked up my anesthetic drip. I am not kidding.
4. 45 minutes later and we’re all chatty and there’s my insides on TV which is weird then poof off to the little room to have a glass of water then there’s rabbit and it’s ramen time.
If you gotta get this done, and I suppose you gotta, I would say that these folks are a fine bunch to see you through. Read your paperwork before, fret but not too much because it’s going to be ok, have a big bowl of noodles after and be grateful for your good fortune. You get to live another day.

Echoing another reviewer, this place is only interested in your money. If you don’t cancel a procedure TWO WEEKS ahead of time they charge you $ 200. However, they don’t tell you what your out of pocket will be until two days before the procedure. And they don’t care that you didn’t know the cost. They just wave the cancellation agreement in your face and demand the $ 200.
If this is how the front office behaves I don’t ever want to find out how good (or bad) the doctors are.
I’ll be happy to update this review when they send me a cease and desist order.

Like some other reviewers, this was my first colonoscopy, and I was a little nervous. Everything went like clockwork, from the medication (nasty, but that’s how it goes) and instructions given in advance, to the professional and caring staff, to the procedure itself, to the follow-​up. I received biopsy results promptly (3 days), and this staff actually sent me a thank-​you note!
I’ll be back… in five years. Maybe the industry will have developed a pill to take the place of that nasty liquid prep. :-(

The services for the screen were good but the cost is over the top. Be sure to check before you do this. Do not schedule anything until you are sure of the cost. They don’t tell you until the day before. Naturally at that time you have take the time off work, purchased and swallowed all the pre-​op stuff. They make promises and don’t deliver. If you call them after the fact, forget support. They will tell you they are following up, but they don’t. Then when you ask them about that, they tell you their records are quite clear and they were not supposed to follow up. Either way, I would not use this facility.
I was so disappointed, not only with this administration, but also with the insurance I had. Blue Shield PPO. Astronomically expensive. So I have changed and will never return to this facility or use that insurance company again.

I had a colonoscopy yesterday at Walnut Creek Endoscopy Center. The facility is nice and the staff are super. I am really impressed with their service. I met Dr. Faraz Berjis for the very first time and found him to be kind and professional. I had never expected a call from Dr. Berjis the night before the exam and the follow-​up call from the staff to see how I am doing the following day after the exam. I am so glad that I took my primarily doctor’s advice to see Dr. Berjis whom I am totally impressed with his service. I highly recommend Dr. Berjis and the Walnut Creek Endoscopy Center if you are due for one. A BIG thank you to Dr. Berjis and the entire staff.

Professional staff… professional relief!
Every aspect of my colonoscopy today was professional and superb!
The procedure was scheduled when it was convenient for me, my prep instructions were adjusted for that schedule, all my questions were answered during the preliminary telephone calls, the staff was warm, I felt safe, everything was perfectly clean, the procedure was 22 minutes from gurney ride to gurney ride, the drugs were great, the release instructions were clearly explained to my partner, and… now…it’s…done and I’m good for another ten years.

I just had the first colonoscopy in my life. I don’t know why people say there is anything difficult or painful about it. Frankly, it’s a cinch. The most difficult part is the day before the procedure where you can’t eat food (those of you who know me know I love to eat) and you have to drink some sickly sweet fluid that clears your intestines. The day of the procedure at Walnut Creek Endoscopy Center was easy. It’s funny tho, when you arrive in the office, I have never sat in a room with more nervous looking men in my life – with the possible exception of when our wives were all having babies. This included me, as well. After being nervous in the waiting room, it turns out this whole thing is overblown. After the ³⁰⁄₄₅
minute or so procedure and then waking up from the anesthesia, I felt great and had absolutely no pain nor have I had any post-​procedure issues. A colonoscopy is well-​regarded method to detect and prevent colon cancer. I urge all my male pals not to worry so much and get a colonoscopy and Walnut Creek is a great place to do it. I used Dr. Lisa K. Higa here and she was great as was the entire staff.

We have been on a mystery medical expedition for the past 9 months. My husband is diabetic and suddenly couldn’t eat. If he did eat it, one chicken nugget felt like he ate an entire 18 pack of chicken nuggets.
He was in major pain and went from almost 200 lbs to 168 lbs. Hes also 6ft 6in. It was not normal and we needed answers.
His endocrinologist referred him to get an endoscopy. Meaning, camera down the throat to look at his stomach and take samples.
We had to meet with the Dr. first then the appointment for the endoscopy was made.
I had to drop him off early and his appointment was for about 2 hours. If you have this particular procedure you’re not allowed to drive yourself home. I must also let you know that this is the 2^nd time hes had this particular procedure. He had it done when he had a stroke 10 years ago. You can also look at your heart by endoscopy too.
Anyway, once his procedure was done they called me on my phone and I came back to pick him up. I had to wait in the waiting room for awhile. Then they let me in back where he was.
He was so happy with the treatment he had. He was comparing his last treatment. They were treated him wonderfully. He said that all of the nurses were personable and you were able to talk to them like regular people. He was so impressed with all of the medical staff here.
Unfortunately we didn’t get any answers. His stomach was in impeccable condition. At least the staff made what could have been a really unpleasant experience worth it and bearable. For what its worth anyway.

I recently had an upper GI endoscopy with Dr. Hosseini and the staff at the center, and was pleased with the entire experience. We liked the free parking and the easily-​located facility. The lobby was pleasant as was the front desk staff. Behind the door, everyone was professional, compassionate, and took the time to explain what was going on – that includes the nurses and medical support team, my anesthesiologist (Dr. Melissa Wheeler), and Dr. Hosseini himself. The prep area and the operating room were friendly and comfortable. Everything about the procedure went exactly as explained in advance, and without any pain or apprehension. The anesthesia was just as advertised and put me out completely without too much grogginess afterwards.
Music is a huge part of my life and I loved that there was good music in the operating theater, for the short time I was conscious in there. It was a nice touch — thanks!

I went to this facility for a colonoscopy. There was ample parking. The waiting room had a television and a few magazines. My procedure went by smoothly without any complications. However, I am only giving it three stars because I found the client experience to be a bit cold and too professional. I have never had a colonoscopy in my life, and frankly, I was a bit scared. It would have helped tremendously if the staff were warm, friendly, and caring. I had the impression that to them, I was just a job, not a person. It didn’t help that my IV site was left with a huge bruise. I have no recollection of the procedure actually taking place. All I remember was being wheeled into the room, saying hi to my doctor, then waking up at the recovery area an hour or so later. I did not even get the chance to speak with my doctor after the procedure… he did talk to my husband though. Thankfully I do not have to undergo another colonoscopy for another 13 years or so. Maybe by then, they will have a client-​centered staff.