Susan Jeiven, MD

Due to my daughter’s serious GI problems, Susan has been her primary health care provider for several years now. Susan is always caring and engaged, not only with the patient but with the whole family. She appears to be on top of information in her field, and goes over her findings and recommendations in as much detail as each family member can absorb — she clearly knows that this is as much a part of the job as diagnosis and prescription and never seems at pains about doing it or the time it takes. Whether providing direct care, referring to and working with a surgeon, or communicating by email or by phone, Susan is always what one wishes all doctors were: well-​informed, effective, flexible, and well-​balanced between being on task and interacting like a fellow human being.

Dr. Jeiven helped us so much with my son, who I’d started toilet training at age 2. When we moved at age 2.5, he started wetting the bed; and persisted in not staying dry during the day. After a year of trying everything under the sun to get him to not wet his pants, we got in touch with her.
Diagnosis? Chronic constipation; though he was pooping regularly, his colon was stuffed full of poo, pressing down on his bladder and causing the random urine spasms. Getting the colon to heal takes a long time, and she guided us with keeping up with his medications (MiraLax, controlled amounts of Ex-​Lax) to clean out his colon so that both his colon and bladder could return to their normal sizes.
A month ago, we were finally given the all clear. He is finally staying dry all day through the day. Without her firm and steady guidance, this would not have been possible.
Dr. Jeiven was great with my son, and did great when my younger daughter (s) came along later on! Also props to Christine, her receptionist/​assistant, who was always super awesome.

I never thought about writing a review for a Dr. but I use Unilocal all the time so I thought if anyone is looking and wants to know about a GI Dr, this may help. We started seeing Dr. Jeiven 12 years ago when my son was only 12. He was diagnosed with Crohn’s disease and Dr Jeiven has been our GI Dr ever since. She is truly the best Dr we could have asked for. She takes the time to talk with you and explain everything. She genuinely cares for her patients and gets to know them. She will respond via e-​mail even while she is on vacation! Having a child with an illness is not fun so knowing your child is in the best care possible helps. My son has since had to move to a GI Dr for Adults as Dr Jeiven is only for pediatric patients but we miss her and will always be grateful for the care and concern she showed our family.

Dr Jeiven sees two of my kids, both of whom had undiagnosed silent reflux for years without our knowledge. She caught it within the first visit, and has been wonderful. Made such a difference in their health!

I just took my 19 month old daughter to see Dr. Jeiven for some issues she was having with constipation, etc. She spent about an hour with us, really listened, did a very thorough exam, and explained everything to me very well. I really liked her, and would recommend her to anyone in need of a pediatric gastroenterologist.