Via Property Management

Thanks Via for continuing to assist with all my client rental needs. Many customers don’t have time or knowledge to deal with the current rental market. Nathan and his team have always taken the time to find the right price on rentals or help families get into rentals that fit their budget. This company is Johnny on the spot and you can’t find a better guy in the business than Nathan. Thanks team Via for all that you do!

I have been a tenant with this company for about 5 years. One thing that I love about them is their strive for communication and understanding, that is really important I think. Anytime there is a situation, whatever it may be, I feel they are very prompt with it and very caring. I really feel that they have their customers best interest at heart, and you could not ask for anymore than that as a homeowner or a tenant.

This is your one stop shop! Nathan and his team are exceptional. I have not had the pleasure of using their services personally. However, there have been numerous times over the last few years where I have consulted with Nathan regarding his expertise in rental properties… rates, laws, communities, etc. Without his assistance I would have been lost. At no point did he ask for anything in return for his consultation. He places value in giving, never taking.
On a personal level, Nathan is as good as they come. He is genuine, hard working, driven, and truly a pleasure to be around and always has a smile on his face. I work within the real estate field and many of my clients are investors. As such, I have had the opportunity to hear about and see many PM companies that are cold, selfish, and often times don’t care about their clients as long as they can continue collecting their fees. As a result, investors have lost money on rental properties that should have been good investments for them.
I would enthusiastically recommend Nathan and his team at Via PM to anyone. If you are going to be entrusting one of your largest assets to someone to manage, you better have someone that is going to get the job down correctly from the very beginning AND exceed your expectations at every turn. Via Property Management is the place for that.

Finally! A Property Management Company that is honest, has great attention to detail, and genuinely cares about the best interest of their Clients. Anyone who asks for a Property Management Company around Walnut Creek I refer them to Nathan and his Team at Via Property Management!

I’ve had some extremely difficult situations with rental properties in the past, managing them on my own. I wish I had known then what I know now. First of all, I would never do it on my own again. I wish I had known Nathan then, as it would’ve been a no-​brainier. Nathan is on his game. I, personally, don’t have income properties anymore, but I referred them to my mom, and she was very impressed. Unfortunately there are bad property managers out there, but this company GUARANTEES many things that give you a real sense of security. Nathan is committed to his company and has a great deal of integrity.

f you are looking for an excellent property management company… look no further! If there is one person I could trust to deligently work with my clients and take care of them with managing their property, it would be Nathan Hitchcock and his team at Via Property Management. He is extremely knowledgable, professional and genuinely willing to help. I cannot even thank him enough for making the time to give me advice and numerous consultations on issues that were very tricky. He holds the highest standard of care and ethics as a real estate professional, and I will always recommend his company to any of my clients looking for a superior Property Management company.

I referred a valued client to Nathan at Via Property Management and had a great experience. Not only did they keep me informed with each stage of the process, my clients were delighted with the outcome. Via rented their property out quickly and for top dollar! On a personal note, Nathan is a great guy who takes pride in his business and I wouldn’t hesitate to send friends or family to his company!

Via Property Management is an amazing company to work with. I refer all my clients with rental properties that need great property management to VIA because they understand the market and find great tenants quickly. Joe Grady is quick to respond with fantastic service and highly professional advice. I highly recommend them as a management company and I have peace of mind knowing that Via Property Management will treat my clients well.

I recommend Via Property Management! As a tenant for 3 years, the team at Via Property Management has been a great fit. In my case I’m a single dad with three kids. Chris (rental client coordinator /​property tour manager) took into account my specific needs, then lined up several options over a couple weeks to choose from.
The entire client relationship has been great. From Chris, the contracts process was quick and easy. Everything was completed online through a secure client portal that includes access to email messages and access to the digital signature service that includes copies of the property rental agreement and contact information.
We are into our 3^rd year on an annually renewable agreement. Via seems to appreciate me as a rental client, I’m sure they really appreciate the property owner relationships as well.
Examples of greatness include live answer every time I’ve had to make a customer call. Via respects my privacy as well. I like how they are family friendly in being flexible and respectful on property visits. Another example is advance notice. I like how they are considerate on both sides of the relationship.
If I owned rental property — honestly, based on my experience as a rental tenant — I would contact Nathan at Via Property Management. They do a great job.