Thirteen

Good luck with this place. Went in to get an overall color (dark brown) — came out with a purple color. Still had to pay full price — came back in to get it fixed… They charged me again (told me after the fact) & came out with two different colors. Poorly ran business. Just paid $ 350 for a color correction to get it all fixed by a stylist that actually knew what she was doing. By far the worst hair experience ever.

Have gone in a few times and I really like this saloon. I am a fan of Aveda. The quality of service is noticeable and the stylist I see is skilled. Would recommend checking out

I absolutely love my new hair cut! I have thick hair and it is not easy to make it look nice when I wear it short and they pulled it off!
Very exceptional service on all fronts! I will be returning!

Words can’t explain how much I love my hair thanks to Melissa she did an amazing job great costumer service worth ever cent I will definitely be going back for good :)

Had the worst haircut in my life! Don’t ask for Michele! She has absolutely no skills and she is very unprofessional the salon is extremely busy and you feel like you are in some sort of butchery where everyone is busy having hair cut. The hairstyle she did is a nightmare and is horrible I’m so disappointed!!! I had to go to another hair salon to correct the mess I strongly not recommend this hair salon at all!!! The worse in the area

I got a haircut here in November, wasn’t thrilled but returned (to a different stylist) in February. I gave this place a second chance because I love Aveda salons. Both cuts were disappointments. Overall this isn’t a terrible salon, but the prices are a little high for the quality you’re getting. I paid $ 63 each time to get a hair cut that I probably could have gotten at Super Cuts. There’s really no stylist expertise here, the reputation of the salon is just relying on the Aveda name. I would recommend going elsewhere, even if it meant you needed to spend a little more and/​or drive farther away.

Rhianna is my hair person and I can’t go on enough about her! She is very naturally talented and cuts my hair perfectly every time! Love love love her! I now bring my teenage daughter who also won’t go to anyone else now.

Having curly hair, it’s difficult to find someone who cuts it the right way the first time. Before I moved to the west coast, I had been going to the same girl for 10 years (probably the hardest part about moving)!
But all my fears of a new stylist were settled because Mayra worked magic in my hair! She even gave me new styling tips to make my curls look even better than they normally do! Thank you for making me fall in love with my curls all over again, will definitely be coming back

Best hair salon around. Everyone is talented especially in coloring. If you need a highlight this is the place to go. I love the Aveda products that they use and they are about 90% natural. You really can get great results from any stylist but I have been seeing Var for about 15 years. I also have seen Lola, Vonetta, And Lorie. I’d recommend Thirteen to anyone!

I’ve been going to Thirteen for two years. Stylist Tiffany is terrific working with my wavy/​curly hair. Each haircut I leave very pleased and find it easy to work with many weeks after the cut. The Junior stylists are friendly and well trained. I prefer meeting with my stylist to discuss hair issues prior to heading for wash and hope that isn’t a change they make for year 2016. A recent visit this week the Salon was busier than usual. That’s great for the Salon, however I do like a relaxed atmosphere, what initially attracted me to Thirteen. A steep price increase of $ 20 more for hair cut is effective 2016. I accept increases when the stylist is experienced and great as the one I have, but also important to me is the experience in the Salon. Thirteen will need to update their website prices. The increase is steep in my opinion and hopefully will turn out still worth all the dollars.

I was at this salon last month for a haircut. Everyone seemed to be nice. Anyway, an apprentice cut my hair and I was overcharged. It clearly says on their website that for an Apprentice it’s $ 30. Period! It doesn’t say «$ 30 and up». Besides, it was a simple haircut. I just asked to cut off 1 – 2 inches off my hair, one-​length style and some bangs. I was so disappointed when I got home — I noticed that she still layered the back! Also, I got there 15 minutes before my appointment, but I was not seen until more than 30 minutes later. And when she was cutting my hair, she kept talking to the other hairstylists and going to other stations. Sure she asked if I don’t mind… as if I have a choice?! They should focus on the one they’re working on.

I went to Lola for more highlights. I asked for more blonde. After 3 hours and $ 210. Before tip. I have solid brown hair. I am trying another salon today. Hopefully my hair doesn’t fall out from being processed too much.

I’ve been going to this salon for the past 10 years! I have gotten my hair cut from Lola, Myra, and Michelle — all are great! The front desk service is amazing and very welcoming! If you are looking for a great haircut you should come here!

Driving through to go to a wedding in Sonoma. I came in here on a Friday
a walk in. I had been turned away from all the other salons who took walk ins in the area. They squeezed me in for an updo and did a GREAT job. Everyone was friendly and the salon was very clean, they also offered free water and coffee. All around very friendly atmosphere. I couldn’t be happier with the style and price!

Myra did an amazing job with my hair. I haven’t been able to get a good cut in at least a year and Myra did exactly what I wanted. I told her I was trying to grow out my highlights but didn’t want to shock myself by going all the way to back to brunette at once. We decided on doing a bayalage. She touch up some of my front high lights and toned the rest to be a more muted blonde.
After about a week I felt like my high light line was still too prominent so I told her and she fit me in to take a look at it and do whatever fixing I needed (I was pretty amazed because that same weekend she was leaving for her wedding and still had a ton of planning to do!)
She added some lowlights to blend the line out and I now feel like the color is perfect. The fixing was complementary too! I’m so glad I found Myra and will be definitely coming back!

I had a really great experience here recently when I came in for highlights with Mayra. My coworker Stacey has THE BEST hair. (She was born with beautifully thick, wavy hair) and it’s always perfectly colored — with awesome highlights in summer; and warm lowlights with red hues through cooler months. I love her hair color! So I asked her where she has her hair done and Mayra is her girl. Stacey gave me a referral card that rewarded her with $ 10 and gave me $ 25 off my first service.
I went in for an evening appointment and was seated shortly after the 6:30 start time. I had showed up early so I killed time at Mr. Luckys bar next door. The girls in the salon are happy to come get you from the bar when they’re ready for you — so that’s pretty awesome.
I was really, really happy with the color and results of the highlight and toner she used. Love my summer hair color! My total was $ 125 after the $ 25 discount. (plus tip) I’ll definitely be back when it needs a touchup in a couple months.

I had an hair emergency so I called first thing in the morning to see if someone could help me and luckily Var agreed to take me. He did an amazing job! All the staff is friendly and helpful I will definitely be returning!

Saida is an amazing colorist! I tried to embrace my graying hair for a few years, but decided it only made me look a lot older than I wanted. She is able to blend my gray into my natural color without making it look like an old woman trying to look younger. You know the look — dark, dark hair color with gray roots. It looks wonderfully natural as it grows out.
During my last visit, I was a model for her doing a cut. My hair is very thin and fine, and it is hard to find Someone that gets it right. She got it absolutely perfect, giving me a great look with plenty of volume.
I’ll be sticking with her for a long time.

I give this salon 1 star. While I can not rate some of their actual beauty services, I can rate how they run their business and how they treat their independent contractors.
I got my eyebrows done by Monica Quach. She did an amazing job and I do highly recommend her. However, I went in partially based off the prices I saw online, and they clearly state $ 300 for permanent eyebrows. I even called and verified and confirmed with the person at the front desk that indeed it was a $ 300 cost. When I went in, I did not speak to Monica about cost. I thought the website and confirming over the phone was sufficient. Well to my surprise, at the end of my procedure, I was charged $ 375, not $ 300. I spoke with Monica and she informed me that the website was old and that that was not the correct price. A few weeks after my touch up, (the website still showing the wrong price and I was quoted the wrong price 2 times over the phone just to see what hey would say) I wrote Thirteen a letter, explaining my situation, explaining that due to the salons fault (having the wrong price on the website and confirming the wrong cost over the phone) I felt that since Monica doesn’t have control over those things, that the salon should reimburse me. NOT Monica. They responded the next day and instead of the salon fixing their mistake, Monica had to. Monica doesn’t control the website nor does she control what the employees say. They should of reimbursed me.
This business is unprofessional and doesn’t have it together. There website is still wrong! I just uploaded a photo of it in Unilocal.
If you go here, check the prices. They are so unorganized they can’t even update a website or properly train their employees.
BEWARE!

Blondes rejoice! Nancy at Salon Thirteen is a master colorist, especially when it comes to blonde hair. After reading all the wonderful reviews, I went in with full confidence and asked Nancy to just make my blonde hair «look better.» She was able to visualize the outcome effortlessly, and she offered expert suggestions based on my natural (root) color. She even went so far as to say that my natural color is pretty (dark-​ash blonde). That’s something no other colorist has ever said!
I’ve been to numerous salons that have wasted time doing lowlights with highlights. Nancy, in her infinite wisdom, said that it wasn’t worth putting lowlights in because my hair is so porous they will just wash out in a couple weeks. That’s exactly what has happened in the past.
So, it goes without saying, I highly recommend Nancy for color. She has the expertise (over 18 years of experience!), the wisdom, and the vision to make your hair look fantastic. Plus, she is the most passionate colorist I have ever seen and an all-​around nice, genuine person. Nancy, you have a client for life. Please don’t leave Walnut Creek.
On another note, all the salon employees were polite, helpful, and friendly. I must have been complimented a half-​dozen times before I left. They really made me feel important and appreciated. Thank you to everyone at Salon Thirteen.