Charter Sports

I rented ski for my kids (14 & 10 years) because the condo we were staying at had a promotion with Charter for 30% discount. It was by far cheaper than the other rental places in the area. We actually went to another Charter facility that was located in the Marriott by accident. They would have helped us there too, but they were so busy. She called our correct rental facility (Lionhead lodge) and they said they didn’t have a wait, so we finally got to the right place. On a side note, while at the wrong Charter, I needed to have my bindings adjusted and even though it was slammed, the technician fixed my skis for me in a few minutes without complaint. Immediately, they were super friendly and got my kids fitted. They made sure that my kids had the right size (which took a couple of tries) boots and skis. They also allow you to store your skis there for the night. We had bought a 2 day ticket but we weren’t sure we would use those 2 days consecutively. They allowed us to store our skis there and would not charge us until we came back to use them for our 2^nd day. Also when we did come back to return the skis, the technician that helped us originally welcomed us back and even said my last name. How did he remember me? I have no idea, but that is great customer service. I would definitely rent from this place again.

Great place to rent skis and snowboards!
The staff was super friendly and knowledgeable.
I was there with a friend who rented ski’s etc. and so I just asked the guy for some advice on my gear setup. He totally helped me out, spend time adjusting my bindings and gave me a bunch of good advice.
While I was there, a few other customers walked in, and he helped everyone, with all sorts of random problems.
We need more business like this!