Smart & Final

I shop here for groceries more than any other grocery store. Their prices are reasonable and they are always having specials on produce, meats, and other grocery items. Customer service is always great and items I need are always in stock and produce is fresh. The location is central and is near to many other stores including a Lucky’s. Parking is plentiful so I’m able to be in and out without wasting extra time looking for parking. I also love that it is right next to Michael’s and Petco.

This is my favorite Smart and Final location. The staff are always friendly and helpful. They have a wide selection of items. They have just added a bulk foods aisle which I like for getting flax seeds. They also carry Jarritos soft drinks and Reynaldo’s pudding. They seem to have many brands I like as well as their First Street brand which is always good and economical. The prices are cheaper than other grocery stores. The location is convenient.

Service was terrible. I went in to grab a quick package of rolls for a holiday party and it took 30 minutes to get in and out. The only had 1 cashier open with 10 customers in line to check out. The cashier called twice for help and once someone came to help I went to that lane. I wish that is were the story ended but the that lane the new cashier tried to open did not work, something about the scale. We were moved to a new lane but the person in front of me had already unloaded her groceries onto the conveyor belt. Long story short, I final got check out without an apology and with an attitude like I was bothering them for spending my money in their store.

I love the prices, love the produce, products… But why are they always under staffed… Never more than 2 check stands open, there’s 15 people in line right now and only 1 open… When I need something on the floor… No one is anywhere to be found except the cashier…

It is good to know this store has added more organic goods. The produce is fresh even if they are not organic. I am still buying them because Whole Foods is too far. Smart and Final always has the best prices for eggs.

I like to shop here, good selection, prices, and service.
Taking one star off because on many occasions find products past the expiration date, including baby food. I suggest anyone shopping there check the expiration dates on all products before buying.

This store is on the same floor plan as the Fremont Walnut Avenue Smart and Final, but the amount of space makes all the difference! I have to salute the management and workforce of the Fremont store for getting somewhat favorable ratings with less real estate space. For example, the checkout lines and produce department are painfully congested, but this store in Union City does not have those problems to anywhere near the same degree.
At the Dyer Street store, I had to settle for 16 White Castle hamburgers since I wasn’t willing to buy 6 cheeseburgers for a high price per unit. I’ll wait and see if the Walnut Avenue store has the cheeseburgers.
It was a struggle to find a cart and also a struggle to move past some sort of barrier toward where I parked at the north side of the store.
The store attempts to live up to its slogan, the smarter faster warehouse store (vs. Costco).

Really, really nice and helpful employees. I’m not one to review much, especially for a grocery store but I feel obligated given the great service. Keep it up guys, a little kindness goes a long way!

All I wanna say is that after shopping here I accidentally and stupidly left my box of lean pockets in the grocery cart in the parking lot. I came back to get it and was freaking out because I gotta have my lean pockets but it wasn’t in the cart anymore! I went in and the asian manager (?) recognized me and said someone brought in the box and she put it in the freezer waiting for me to come back and get it.
Thank you!!! now I can happily eat my ham and cheese lean pockets!

What can I tell you about Smart & Finals. Well it’s a grocery store. They have fresh produce, meats, frozen foods, cutlery, alcohol, drinks and just the basic stuff you would find at any other place but there is one thing that is different about this Smart & Finals. THE LINES!!! SOMEONE CALL DA AMBLAMBSE!!! Almost every time I have been there were long lines with only two cash registers open. That is a little bit ridiculous since people got stuff to do like feed their dogs at home or do some hot room sweaty yoga. Before I get sidetracked this place is aighttttt. Needs more employees.

They advertise prices on the vegetables at a discount and do not apply the discount at the register. This results in false advertising and overcharging their customers.
Here are the main issues:
1) Cashiers are not trained to scan discount stickers or don’t know what’s on sale
2) Pricing staff do not tell cashiers of the new discounts for that morning
3) The person updating the database is unaware of the changes and does not update the register, ergo the register overcharges the customer.
4) Management is letting this happen
To avoid this: I have to spell it out to the cashier that the items with stickers are on sale and they need to scan the stickers, but I should not have to spell it out for them. Even when I tell them to scan the sticker, sometimes the discount does not apply and the need to manually credit me the difference which results in delays.
EDIT 1÷25÷15: the issue seems to have been resolved by giving cashiers separate hand scanners to scan discount stickers. I will add more stars as a function of the consistency of the grocery staff. Thanks for rectifying this!

10 people in each line coz only 2 cashiers working. Wth? Open up more cash registers please it’s grocery shopping day what ru thinking manager of this store

My go to place for groceries. I think prices here are cheaper than Lucky’s and Safeway.

This Smart and Final Extra branch is better than the one in Fremont.
I stopped to buy what I needed. I can only find great deals and better selections of products.
Shelves are fully stocked, can find new items too.

Had been to this place before but didn’t realize the savings until I went shopping for our Thanksgiving Tahoe trip. I had gone to Costco first and did some shopping there, then I headed down to this Smart & Final to get some additional items that I didn’t find at Costco and WOW… what did I find? That the tub of grated parmesan cheese is about 50% less at S&F than at Costco! AND so were the veggies! With the money I paid to get two bunches of asparagus at Costco, I got six at S&F. I will definitely come out here more often! ;) Very very happy.

I don’t normally stop by Smart&Finals but happened to be in this plaza and stopped by on a whim.
Note: I didn’t stop by the fresh produce area.
I was impressed. Organized, clean, and spacious. Found some great bargains, but the best part was that I found items here I don’t normally see at chain grocery stores. Found CHERRY 7UP, APPLE and CHERRY HEAD (candy spinoff of lemon head), and CACTUS COOLER!
I was here on a late weekday night so the store was pretty empty. There was one checkout lane open, the cashier was friendly :)

I’m a simple guy and it doesn’t take much to impress me but damn, this smart and final sucks. I came in to buy some stuff for my BBQ that I was going to have the next day thinking I’ll be in and out pretty quickly but it took over 10 — 15 minutes just to check out with my 8 items.
There were only two checkers for this whole store on a Saturday night and I think I waited about 10 minutes before I was able to unload my items onto the belt. Then checkers were super slow and very inefficient. They would scan and slowly put things into the bag. One of my items wasn’t ringing up properly and she had to ask for a manager twice before one came. The phone kept ringing and my checker kept on getting distracted because she had to answer the phone. The whole ordeal was very annoying and I doubt I’ll be coming back to this location. It was obvious they were severely under staffed and it didn’t seem like the manger on duty was doing much to help alleviate the back up at check out.

This smart and final usually has everything I need in stock. The people are always very helpful and friendly. I wish they would be more considerate with the lines, most times they only have two registers open and the lines are like super long.
I love it because its in a convenient location and I never have a hard time finding parking.

For those that know, it ain’t a real Filipino family party if there’s not enough food to feed a small province. Costco is still a good choice for buying food stuffs in bulk, but Smart and Final is a great resource for other party needs like:
— table covers by the roll (cheaper than the party supply stores)
— to go containers in all shapes and sizes (for efficient distribution of all those leftovers)
— industrial/​restaurant grade kitchen tools and utensils (big buckets for marinades and such)
Not to mention, they carry Sweet Tea vodka in the gargantuan sized bottle, perfect for making spiked Arnold Palmers to wash down all that [enter your choice of pork dish here] and Lumpia for a small partying village.
The store is well lit, clean, and at a very convenient location close to home. Not in the busiest part of Union Landing so that’s always a plus with parking and crowds. A-​OK!

Here are my reasons why I’m giving this store 4 stars instead of 5.
1. The store was very clean and organized!
2. There are more selections on the produce/​fruits department.
3. The frozen food department was very cold, but they had good stuff!
4. The meat selection kinda sucks, not much varieties…
5. The ALCOHOL section was fantastic! =)
6. There’s a section for ICE…
7. The employees were nice and very helpful
8. This store is really BIG compare to the one in Hayward
9. The prices here are a bit high, some of the items are cheaper at Costco!
Overall, this store is great, but it’s even better when they have a sale!!!