David’s Bridal

This place was just absurd. Went with 3 other females for bridesmaids dresses and had made an appointment for Friday evening. The store had three other customers inside. I checked us in with a front desk person and we ended up perusing the racks on our own without assistance. Nobody even checked on us to show us to a dressing room. Once in the dressing rooms, we had to pin each other with the clamps found in a nearby drawer. Ummm isn’t this the salesperson’s job? Once we decided on something, someone came around with a notepad and pen to write our order down… But we practically had to beg her to measure us to make sure the correct size was ordered. Okay, whatever… Dresses bought and paid for and we left. A couple of days later, I receive an email stating «oh we are sorry you didn’t make your appointment etc etc…» Yeah I’m not returning to this awful place. It was the worst customer service experience in a long time.

Update– I ended up finding a dress I liked better somewhere else, I came back to cancel the dress and got a full refund that was quick and easy, workers were all very kind and courteous.
After making my appointment I read the Unilocal reviews and thought about cancelling the appointment based on how terrible the reviews are but I am so glad I didn’t. I went on a Saturday afternoon so I expected it to be busy, and it was. Bethany was my consultant and she was AMAZING she seemed so genuine and was fun, I honestly wanted to just stay and hang out with her she was that cool! The selection of dresses is huge and the prices are great. I found «the one» on the first try and luckily for me it was on clearance so it’s was about $ 600 off! Everyone I worked with directly was super friendly and personable and apologized for the business (which like I said was to be expected). I wish I could go wedding dress shopping every day!
**I will update when I go back for my next fitting as some people had great first experiences and disappointing second ones.

Had a very excellent non scheduled bridal dress and accessory shopping experience here from sales woman to alterations lady Rita. delightful! Attentive, creative, reasonable for what we wanted.
My daughter had a great experience to include in her wedding memories.
Thank you David’s!

UPDATE: Went back today to get bridesmaids dresses and will not be back or suggest this place to anyone. Customer service was terrible.
The experience I had today was completely opposite of what I had looking for my gown (see below). We checked in and were told our salesperson would be right with us. 20 minutes later we were still standing around waiting for help — someone else set us up in our room, and our salesperson was still nowhere to be found. When we had questions or needed help, there was no one around to help us. It was similar with the BRIDES, I noticed, because there were times when they were standing around waiting to be let out of their dresses.
Finally, I had to go up to the front of the store where 5 salespeople were standing around chatting. I had to ask for assistance. They asked me who my salesperson was, I said I don’t know. They said it was so-​and-​so, and she was at the desk ringing someone up — we’d never even been introduced. She finally came to help us, and she had such a snotty attitude towards us, we lost the appeal to the dress my girls liked and wanted more information on.
Needless to say, they lost today’s sale and any of my friends as future customers.
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ORIGINAL: 4 stars only because they didn’t have /​exactly/​what I was looking for and because it was a shared appointment with one other girl. Which was fine, except I didn’t know that until we got there, and there were times where I was left in a dress for about fifteen minutes waiting for her to be helped (and she had to wait for me at times).
Otherwise, customer service was fantastic! The woman who helped me (I can’t remember her name — I was too excited!) was super fun to talk to and tried her best to find what I wanted within budget. She also pulled my wedding colors in bridesmaid-​dress form so I could see what my dress would look like next to my man/​bridesmaids. At the end of the appointment, the manager easily made a follow-​up appointment for me and told me to call if I had any questions.
Other perks for the store included a «bridal bag» that includes catalogs and coupons to their partner stores (suits, mother of the bride, etc.), and they do alterations in-​shop — which is a huge plus. Everything is under $ 2000, and from what I’ve seen they always have good sales (the dress I was going to settle on was half-​price). As far as wedding dresses go, they’re very affordable for the budget bride and available across the country. AND the lighting and mirrors are AWESOME.
For being a large, chain-​store, the employees were extremely professional and relatable, and they were trying their best to accommodate everyone coming in all at once (for that after-​Christmas engagement rush).
The negative issues I’ve noticed on this Unilocal page seem like some easy fixes: just be sure to read the fine print and ask ALL the questions before signing for your dress. And unless you buy it off-​the-​rack, it’s going to take at least four months to get a dress in (bride or bridesmaid). Otherwise, you should have a wonderful experience like I did. :)

So I have been here a few times for different wedding events. From trying on wedding dress to bridesmaid dresses. I have to say the customer service is hit or miss. Sometimes the sales person will do a great job of helping you and be on point or they will disappear and not care!
The most recent time here came to try on bridesmaid dress the lady Michelle was great!!! Super helpful, showed up with different sizes and types without us asking. She just knew. All while helping another party.
The prices are more then you would expect for some of their dresses.
They do have cute party dresses. And a wide arrange of bridesmaid, mother of the bride and wedding dress for every price range.
One thing they somehow ordered the wrong shoe for our group. But so far they have been helpful with the ordering the correct ones and had them mailed to the bride no charge.

I am beyond pissed! My MOH just picked her dress up today and when she got home it wasn’t the right dress!!! It’s a dress she never even tried on, I specifically said NO SATIN AND IT’S A SATIN DRESS! I am beyond livid and I’ll be damned if my MOH doesn’t get a refund or they re order her the correct dress. Will be calling first thing on the AM.
BTW. Me and my mom flew from AZ to be with my best friend to pick her dress out and was told to just pick a few and try them on and she helped with another person WHEN IT WAS OUR APPT! She paid no ATTN CLEARLY if she ordered the wrong one.

I had a great experience with my visit earlier this week! My consultant was simply terrific. She took any stress and doubt, away. Gave me a sweet experience ringing the Bell and I’m glad I decided last minute to go there.
She (Allison) was knowledgeable, experienced, and guided me towards picking a dress that I didn’t even think would look so good on me. The staff I did meet were smiling and helpful and seemed to enjoy their jobs! I bought a dress and spent a little more money than planned, but I couldn’t help it. It was fun, and the only thing I would change is if it was possible to spend more time in the store. Lol I just could have had more fun, is all. Thank you David’s Bridal for helping me with a big step of my big day!!!

At first I left happy that i finally found my dress after trying on dresses for a few hours, I did not know that everything i purchased was a final sale, I just think its not fair or reasonable that I can’t return a veil, I changed my mind on it and I called to make sure of their return policy and the girl on the phone just said enthusiastically «you can try craigslist or ebay!» are you kidding me?
Update: I was able to go back and exchange the veil for everything else I needed plus a little extra left and I got a pair of shoes. I also want to mention that Jennifer has been really helpful both times.

I’m only giving them one star because I have to but this was the worst dress store ever. The assistant was very nice but seemed very pressured by the floor manager. The floor manager kept telling the associates to push for the purchase. She brought me dresses that were way over my budget and wouldn’t let us go see other dresses. When I asked for a lower price dress the manager said they didn’t have any with the wants I wanted which was lace and tull. We asked again if we could go with them to choose a dress and they said customers weren’t allowed near the dresses. So I didn’t purchase anything and felt very upset because it was the worst experience ever. I didn’t ever want anything to do with Davids Bridal.
I was in Lynnwood one day and just for the heck of it I walked into Davids Bridal in Lynnwood and it was like night and day. I was very glad I did because they were amazing and I got a beautiful dress. My family had an amazing time and over all they rocked my wedding dress experience.

I’m terrible with names. I forgot who I met with but she was awesome. She was patient and helped me try on multiple dresses while explaining the different modifications we could make like bustling it, or adding sleeves. The store has a very wide selection but they also have a strange policy about no returns… I’m guessing since most of the dresses purchased are altered?

I don’t normally write reviews, but I figured I could save future brides the hassle of going to David’s Bridal.
I made an appointment and had a two page print out of favorite dresses to look for. I arrived a little early to browse the dress racks. They only had one of the dresses from my favorites list in the store. It was regular price and the wrong size.
For such a big store, the selection was terrible. They get you in the door with their «sale» dresses, but they really don’t have any. Be warned.
I met with my sales associate at the time of my appointment. She had just been hired and was very sweet, but didn’t really know what she was doing.
To try on dresses, they provide you with a bra/​corset and puffy skirt. They gave me the wrong size and I didn’t fit in either one. I had to ask for a larger size. The larger size was way too big.
My sales associate brought in about seven dresses. Each one I tried on had some kind of flaw. Each time they said «we can fix that with alterations» They all looked terrible on.
I had never tried on dresses before. Each dress they’d ask if it would change my mind by adding a veil or shoes or a sash. Several other employees came over to try to up sell other items.
Instead of helping you find a dress you’ll love, they help you find a dress you’ll settle for and add a bunch of expensive accessories.
I cut the appointment short, thanked the ladies for their help and left the store feeling super self conscious and depressed that I did not look good in any wedding dress.
The employees were sweet and I know they were just doing their job, but it is a more high pressured sale.
Just don’t come here. Go to Alfred Angelo up the street. The dresses are better quality and the employees are sweet and knowledgeable. They have more of a selection that you can actually try on.

I had a great experience picking out the dress, but everything went down hill from there. My corset was ordered in the wrong size, the alterations department was unorganized, to the point where the associate kept calling me by another bride’s name (who wasn’t even in the store the same time as me). My 2 girl friends came to the initial fitting, and they had nowhere to sit as another bride was having alterations done. Please allow enough chairs for both brides scheduled in the future. One of my bridesmaids was there, and the associate did not even explain to her how to pin the bustle. We didn’t think of it at the time. Luckily YouTube helped. Please remember to show how to pin/​button the bustle. I had to go back for a re-​fit and at that point my friend who came with me had no seat available (at this point I still hadn’t thought about the bustle and again no one told me).
Overall though, I loved my dress! Please note: the alterations manager was fabulous and tried to make the process as smooth as possible.

I made my first appointment with David’s Bridal only 5 weeks before my wedding day because I was hoping that I could lose an inch in the waist area before the actual measurement… This turned out to be an mistake. and it added extra stress during the selection process because it greatly reduced the available options. Fortunately the stylist Amanda was patient enough to help me find the perfect dress, and it’s a very affordable Vera Wang. Vera the Alteration Manager (not Vera Wang, another Vera.) altered the dress to be a perfect fit. End results: a happy bride with a dress that is simply gorgeous. And I got it 3 days before the actual wedding. PHEW…
About the cons, I was there 3 times for initial appointment, alteration appointment and final pickup. ²⁄₃ times they were very late for my appointments. They were simply too busy and one late appointment triggered a domino effect. The only time my appointment was not late was the final fitting when I picked the first available time slot when they opened the store. They usually have a line waiting outside before it opens. Seriously? Seattle Brides?
Also I bought my veil somewhere else because I was not able to find the perfect veil there.

The staff is friendly for the most part. This location is almost always a zoo and I have been in about 6 times. I ordered a bridesmaid dress and they forgot to call me when it came in. I called and they told me they had it. I picked it up completely wrinkled and when I asked about streaming it, they said it would be an extra charge, but the manager did end up doing it for free. They are helpful for brides, but if you want to try on prom or bridesmaid dresses, not so much.

BEWARE ALL FUTURE BRIDES! As if planning a wedding isn’t stressful enough! This store was absolutely no help. I would give a few more stars for the stylist who initially helped me BUT other than her customer service deserved negative stars!
I’m having a destination wedding in Malibu California and was willing to spend close to 1000 $ for my bridesmaids dresses. I was told once I ordered, my bridesmaids can pick it up at the closest location near them in California. Fast forward to a month when I’m finalizing orders over the phone, the representative I talked to was very rude and stated that it wasn’t possible to do that. Instead I would need to have it shipped to one address only and that I would have to distribute each dresses myself. Keep in mind I’m in Seattle and my bridesmaids and wedding is in California. Not that this was completely horrible and impossible to do but the tone and delivery of her message was completely unprofessional and with so much attitude! NOT ONLY THAT, I can hear a second representative hovering over her with the same unprofessionalism and attitude telling her what to say to me!
Seriously David’s Bridal?! You need to get your employees in check and understand if you want more business you better train your employees about how BIG customer service is. I ended up reaching out to a local designer in Southern California (my hometown) who will be more than happy to do business with me.
David’s Bridal, you’re loss! Future brides, go elsewhere, do your research. Trust me, there’s other places you can find.

I bought my wedding dress here today and Ally helped me. She was AWESOME, and I was in and out in two hours. The downfall of the location is that it’s larger, so other brides looking around and their parties, and there isn’t champagne at the location. BUT, the dresses are beautiful and affordable, and I got a high-​end gown for less than 2000. which I thought was incredible. Ally made the experience wonderful and was very personable. She listened well to what I was looking for, and was accommodating that I need tailoring quickly since my wedding is in a month.
I’m not sure why the reviews are so low on here because I had a great experience. I called at 10:45 am on a SATURDAY and was in the building at 12pm with Ally waiting for me. There was 0 wait time on the weekend. Also, when I picked out my dress she rang the bell and made my party and I feel very special. The manager even came over to tell me how beautiful I looked, and overall I felt like it was an incredible experience. I haven’t gotten my dress in yet, it’s being shipped, and haven’t had things tailored, so it’s not a 100% full experience review yet, but wanted to let everyone know that I think it’s a great place.
Also, I’d like to note that I spent more money than my friend did on her dress. Her’s was beautiful from DB and only cost 500.00.

Ordering a dress here was harder than it needed to be.
I ordered a bridesmaid dress here early January because I felt rushed. They said that if I didn’t order the dress now, I wouldn’t get it on time for an August wedding, understandable, so I did it. They told me it would be here in March, I don’t currently live in Seattle, so this was perfect, because I was only coming back in March for my Spring break from school. The dress came and it was the wrong dress. Okay, I get it. People make mistakes all the time. That’s okay. So they said they would make it up to me and send the right dress to Pullman, where I live now.
So it’s April, they send the dress to Seattle instead. I call them to tell them to send it Pullman. And now I have no time. I leave out of the country in a few weeks and then I move back to Seattle. I don’t have the dress yet and I am worried that if I do have to hem the dress (which i know I will have to, im short.) I am not going to have a place to go and have the dress hemmed on time.
I am freaking out because I am in my MONTH of final projects and studying for my finals. I am so stressed. So I asked them, since it was their mistake TWICE, if I could get SOME KIND of compensation. Maybe even a small discount. They tell me to talk to the manager. So I ask, can I please talk to the manager? They put me on hold. AND THEN HANG UP ON ME. I call back, they give me the run around, and put me on hold, and then put two diff people on the phone. I finally just had to hang up. I am so busy right now, and they made my life harder, OFF ONE DRESS. You would think that if you spent so much money somewhere, people would be more willing to assist you.
NOT DAVID’S BRIDAL.

Since they didn’t get rated so well on Unilocal,I was a little worried for my first appointment for my wedding dress. However, it actually had blown away because my stylist helped me a lot!!! I think her name was Jennifer!
I went there (made an online appointment in advance) on Saturday @2pm which was the most crowded time. Luckily I already have chosen some of dress styles I like online so Jennifer already knew (printed those pictures) what my favorite style is. She also carefully listened to what I don’t like about the dress or what I like about the dress every time I try on new dress. So she picked more different types of dresses I might like.
I was impressed because she was helping other 2 or 3 brides to pick their dress at the same time and even help them to wear (and take it off) the dress every each time!
Other staff were also friendly and helpful. I remember 3 other staff including the manager came say hello and gave me some advice or helped me to change my dress.
I was truly lucky be able to find my wedding dress at my first appointment with Jennifer!
She works very efficient under busy hours but also very respectful to customer’s decision. (because I was such a worst indecisive customer lol)

Just a heads up: You do have to make an appointment to try on and look at dresses. I was initially very annoyed by this– but the stylists were very helpful in navigating the HUGE selection. Jennifer, my stylist, was great about offering suggestions and ideas for my dress– considering I am having a summer wedding outside.
If you have a crystal clear picture or are clueless about what you want– the stylists are helpful engaging and excited for you. I found my dream dress on my first appointment!
Highly recommend it.

Ok so I came here last year for my wedding dress and I actually was treated terrible so I ended up going to the Lynnwood location where I was treated much much better. however this review has to do with my visit today.
I came for formal long dresses for a military ball. there wasnt much of a selection. And for price it was way too much for what they had. Overall experience wasn’t great.