Quest Diagnostics

This place has inconvenient hours. However, Pre/​Post Drug Test are done quickly.

This is the only place I go to have blood drawn. I have used this specific location at least 5 – 6 times over the last few years and have always had positive experiences. Shari (sp?), the phlebotomist who is usually there, is very good at drawing blood!
I have had medical assistants, nurses, and a doctor or two try drawing my blood and struggle, switching arms, poking me repeatedly, and making me feel dizzy — not fun! I’ve even had a couple phlebotomists struggle, too, (including the person who substituted for Shari last week — after she tried a couple times I decided to come back another day when Shari was there) even though they tend to have plenty of practice. But I can’t remember a time when Shari didn’t get it on the first try. She makes what would otherwise be a stressful process, as painless and easy as possible. It rarely hurts when she draws my blood — most of the time I can barely even feel the needle in there. It probably helps that I can remind her where the best spot is, but I believe she also tends to get the job done quickly with other patients; I usually come as a «walk-​in» and have someone in front of me (though this can be avoided by making an appointment) and they seem to be in and out fairly quickly. I can’t imagine she could be poking them too many times and still be able to send them on their way so soon. Shari is also friendly and and will laugh and joke with me a little bit, while remaining professional and staying focused on the task at hand.
I have almost no negative things to say about my experiences at this location. The only drawbacks I can think of are that (as of this review) the location is closed from 12:30 — 1:30pm, which might be inconvenient for someone trying to go on their lunch hour. Also, this location closes for the day at 3pm M-​F and is closed on weekends.
Additionally, the rooms where blood is drawn do not have doors (that I noticed) so, while they are down the hall and not visible (inside the room) from the waiting area, conversations at a normal volume could pretty easily be heard by others. I think the phlebotomists are trained to be discreet when it comes to sensitive medical information, though, and wouldn’t mention any medical conditions or similar info unless a patient first started openly discussing it. I also suspect the open entryways may be for employee and patient safety, which is more important.
A few tips:
*Drink lots of water before you get blood drawn, since this often makes it easier for the phlebotomist to get the job done
*If you want to avoid the possibility of waiting in line, schedule an appointment online at
. I think you can also schedule by phone.
*They say it takes 2 – 3 days for your doctor’s office to get the results (at least for the type of blood work I’ve had done) so be aware of that. I usually get the results from my doctors about a week after I get my blood drawn, so I figure between the time it takes the doctor’s office to process and mail me the results, this is probably an accurate (or maybe even slow) estimate.
*Be prepared to provide your insurance card and a credit, debit or flex spending card. I was told the last two times I went (as were other patients ahead of me in line) that they now require this in case the insurance doesn’t pay for all of the fees. I was a bit concerned about this, as I don’t like anyone having my credit card info, especially before I know for sure if /​how much will be charged. However, I haven’t seen any charges on my card (it’s been about a month since the first time I had to give them my CC info) and I don’t anticipate any unwarranted charges (knock on wood). I was also told that they would notify me a week in advance if they did bill my card, and that the info wouldn’t be kept on file.
*You can get blood work for more than one doctor /​lab order done all at once. But if you have to fast, you might avoid doing this. I once had this done and, because of the amount of blood they had to draw while I was fasting, got very dizzy and nearly passed out. Consider bringing a drink or snack to eat right after if you’re fasting — something sugary that your body can process quickly, like juice or fruit.
*Check online first to make sure that the kind of testing you need done is performed there. When I was in line last time, the phlebotomist had to turn someone down who needed a drug test, and told her that the only (Quest?) facility in the area that does that type of testing is at 112^th & Huron. This was after she had waited 10 minutes or so for her turn in line, so it could’ve saved time for her to check beforehand.
Overall I’m very pleased with my experiences with Shari at this Quest Diagnostics location. I will continue to go there for all my blood work, and I highly recommend it to others.